# Adobe CJA MCP for AI Agents AI Agent Connect

> Adobe Customer Journey Analytics (CJA) lets you manage omnichannel data views, reports, and AEP connections through your AI agent. It handles the heavy lifting of auditing dimensions, monitoring cross-channel behavior, and organizing filters so you can get to the why behind the customer journey without digging through complex dashboards.

## Overview
- **Category:** industry-titans
- **Price:** Free
- **Endpoint:** https://edge.vinkius.com/vk_preview_WtifghO8mMK5C0JvYMukvb4we7PMIb2gDcIvXozK/ai-agent-connect
- **Tags:** omnichannel-analytics, customer-journey, data-views, cross-channel-reporting, data-orchestration, aep-integration

## Description

This Connector connects your Adobe Customer Journey Analytics (CJA) account to your AI agent to handle your omnichannel data orchestration. Managing customer data across different channels usually means jumping between tabs, checking if your datasets are actually syncing, and digging through endless menus to find the right metrics. This Connector changes that by letting your AI agent do the legwork for you. You can ask your agent to check if your Adobe Experience Platform connections are live or have it pull specific reports across web and offline channels in one go. Instead of manually auditing every data view to see what dimensions are available, you just ask. It handles the tedious parts of data orchestration so you can focus on the strategy. Since Vinkius hosts this Connector, you can plug it into your existing workflow and start querying your omnichannel insights through natural conversation. It is about getting answers about customer behavior patterns without the manual overhead of navigating the full Adobe suite every time you need a quick update.

## Tools

### get_data_view_metrics
Pull the list of metrics for a data view. This shows you what quantitative data points are available for your reports.

### get_report
Retrieve a specific omnichannel report. This lets you get the actual data you need from web, app, or offline sources.

### list_connections
Check your AEP connections. Use this to ensure your datasets are properly linked to your CJA environment.

### list_data_views
See all your CJA data views at a glance. It helps you keep track of your different analysis environments.

### get_data_view_dimensions
Check the specific dimensions for a data view. Use this to see exactly what attributes you can filter by.

### list_filters
See all the journey filters in your account. It is the fastest way to audit your existing segments and rules.

## Prompt Examples

**Prompt:** 
```
Check if my AEP connections are all active.
```

**Response:** 
```
I've checked your Adobe Experience Platform connections. Here is the current status:

| Connection Name | Status | Dataset | 
| :--- | :--- | :--- |
| Web Events | **Active** | web_events_01 |
| Mobile App | **Active** | mobile_app_02 |
| Store Transactions | **Inactive** | store_tx_03 |

Would you like me to investigate why the Store Transactions connection is down?
```

**Prompt:** 
```
What dimensions can I use for the 'Store Transactions' data view?
```

**Response:** 
```
I've retrieved the dimensions for your 'Store Transactions' data view. You have 42 available dimensions, including:

* **Store ID**
* **Transaction Time**
* **Payment Method**
* **Region**
* **Customer Loyalty Status**

Would you like to see the available metrics for this view as well?
```

**Prompt:** 
```
Give me a report on customers who moved from the mobile app to an offline store.
```

**Response:** 
```
I've pulled the cross-channel report for the Mobile to Offline journey. 

**Summary of Findings:**
* **Total Journeys:** 1,240
* **Average Time to Visit Store:** 3.2 days
* **Top Store Location:** Downtown Chicago

**Key Touchpoints:**
1. App View (Product Page)
2. App Click (Store Locator)
3. Offline Purchase (Store Transaction)

Would you like to see a breakdown by region?
```

## Capabilities

### Pull cross-channel reports
Combine web, app, and offline data into a single request to see the full customer path.

### Audit data view metadata
List all available dimensions and metrics for any specific data view in your account.

### Monitor AEP connections
Check the status of connections between your CJA environment and Adobe Experience Platform datasets.

### Manage journey filters
List and organize filters to ensure your analysis stays targeted and accurate.

### Track real-time behavior
Identify customer behavior patterns across multiple touchpoints directly from your chat.

## Use Cases

### The Data Audit
An analyst needs to know if the Global Web + App view has the right metrics. They ask the agent to list dimensions and metrics for that specific view.

### The Connection Check
A data engineer notices a gap in reporting and asks the agent to check the AEP connections to see if a dataset fell offline.

### The Quick Report
A CX manager wants to know how many users moved from mobile to an offline store. They ask for a report combining those specific channels.

### The Filter Review
A product owner wants to see all High Value segments to ensure they are not overlapping. They ask the agent to list all active filters.

## Benefits

- Get cross-channel data instantly by using get_report to pull web and offline metrics without switching tabs.
- Keep your data environment clean by using list_connections to audit your AEP status and dataset links.
- Save time on manual audits by using list_data_views to see your entire setup in a single request.
- Target your analysis accurately by using list_filters to manage your segments and ensure targeted results.
- Get faster answers on available data by using get_data_view_dimensions and get_data_view_metrics to see what is actually there.

## How It Works

The bottom line is you get a conversational interface for your entire Adobe CJA analytics ecosystem.

1. Subscribe to this Connector through the Vinkius catalog.
2. Enter your Adobe Client ID, Client Secret, and IMS Organization ID.
3. Ask your AI client to pull reports or audit your CJA data views.

## Frequently Asked Questions

**What is the Adobe CJA MCP?**
The Adobe CJA MCP is a way to connect your Adobe Customer Journey Analytics account to an AI agent. It lets you ask questions and pull reports using natural language instead of clicking through complex dashboards.

**Can I use it to see my AEP connections?**
Yes, you can use it to list and monitor all connections between your CJA environment and Adobe Experience Platform datasets to ensure everything is syncing correctly.

**Does it work with my web and app data?**
Yes, it handles omnichannel data. You can pull reports that combine web, app, and offline data into a single view to see the full customer journey.

**How do I manage my filters?**
You can ask your agent to list all your journey filters. This makes it easy to audit your segments and ensure your analysis is targeted accurately.

**Is this for data engineers?**
Yes, it is very useful for data engineers who need to audit CJA connections and data view configurations quickly without manual navigation.

**Can it pull specific reports?**
Yes, the Connector can retrieve specific omnichannel reports based on your requests, making it much faster to get the data you need for your analysis.

**What is a Data View in CJA?**
A Data View is a container in CJA that lets you determine how to interpret data from a Connection. It's where you define your dimensions and metrics for reporting.

**How do I find my IMS Organization ID?**
Log in to the Adobe Experience Cloud, go to **Administration** > **Organizations**, or check your project settings in the Adobe Developer Console. It usually looks like 'XYZ@AdobeOrg'.

**Can I retrieve offline data through this server?**
Yes! If your offline data sources are connected to AEP and configured in a CJA Data View, the `get_report` tool will include them in your analysis.