# BigCommerce MCP for AI Agents AI Agent Connect > BigCommerce MCP lets you run your entire online store from your AI client. You can manage catalogs, pull order data, handle customer profiles, and check coupon rules without jumping between tabs. It turns your AI into a backend operator for your eCommerce business. ## Overview - **Category:** industry-titans - **Price:** Free - **Endpoint:** https://edge.vinkius.com/vk_preview_0l0qOSLyrTagD2SBAk7TtELHE0Kt4Sel5gd0DiGn/ai-agent-connect - **Tags:** online-store, product-catalog, order-fulfillment, saas-ecommerce, inventory-tracking, variant-management ## Description Imagine you're trying to find a specific order from three weeks ago. Usually, that means logging into the BigCommerce dashboard, navigating through several menus, and filtering through hundreds of results. With this Connector, you just ask your AI client to find it. It pulls the exact payload, including line items and shipping details, instantly. You can do the same for your entire product catalog. If you need to see how many variations a specific item has or check which brands are mapped to which categories, the AI handles the heavy lifting. It also gives you a clear view of your active coupons and customer lifetime impact. Because Vinkius hosts this connection, you can plug it into your existing workflow and let your agent handle the data fetching while you focus on making sales. It's about moving from clicking buttons to getting answers. ## Tools ### get_customer_details Get details for a customer ### get_order_details Get details for an order ### get_product_details Get metadata for a product ### list_catalog_brands List product brands ### list_catalog_categories List product categories ### list_products Get a paginated list of all products in your catalog. Use this to see what's currently for sale. ### list_customers See a list of all registered customers. You can use this to manage your user base. ### list_orders Pull a list of all native orders. This is your go-to for high-level transaction monitoring. ### get_store_info Get the high-level metadata for your store. Use this to check your global configuration settings. ## Prompt Examples **Prompt:** ``` Can you show me the last 5 orders we received? ``` **Response:** ``` ### Recent Orders | Order ID | Date | Total | Status | | :--- | :--- | :--- | :--- | | #10882 | Oct 24 | $142.50 | Shipped | | #10881 | Oct 24 | $89.00 | Processing | | #10880 | Oct 23 | $210.15 | Shipped | | #10879 | Oct 23 | $45.00 | Completed | | #10878 | Oct 22 | $12.99 | Shipped | ``` **Prompt:** ``` What's the status of order #1420? ``` **Response:** ``` **Order #1420 Details** * **Status:** Awaiting Shipment * **Payment Method:** Visa * **Subtotal:** $1,402.00 * **Shipping Route:** Verified for regional delivery * **Line Items:** 3 items included. ``` **Prompt:** ``` List all active coupons we have right now. ``` **Response:** ``` ### Active Coupons * **HOLIDAY20**: 20% off (Excluded from digital categories) * **WELCOME10**: $10 off first order (Valid for new customers only) * **FREESHIP**: Free shipping on orders over $50 ``` ## Capabilities ### Pull specific order payloads Get every detail for a single transaction, including line items and shipping data. ### Browse full product catalogs View your entire list of products and their specific variations at once. ### List all registered customers See your full user base and extract customer profile information. ### Audit active coupon rules Check your active discounting strategies and their specific constraints. ### Retrieve store configuration metadata Access high-level store settings and enterprise configuration bounds. ## Use Cases ### Verifying missing shipments A support rep asks the agent to find order #1420. The agent uses get_order_products to see exactly what was bought and check the shipping status. ### Mapping category hierarchies A manager wants to see how products are organized. The agent uses list_categories and list_brands to map out the entire store structure. ### Product data validation A developer needs to see how a specific SKU is structured. They ask the agent to use get_product to verify the data fields. ### Discount logic audit A marketing lead asks if a specific coupon is active. The agent uses list_coupons to check the logic and constraints. ## Benefits - Faster order lookups. Use list_orders and get_order to find transaction details in seconds instead of clicking through the BigCommerce dashboard. - Instant customer insights. Use list_customers to pull profile data and lifetime impact so you can provide better support. - Simplified promotion auditing. Use list_coupons to check active discounts and constraints to ensure your marketing stays on track. - Quick configuration checks. Use get_store_info to audit your enterprise configuration and localized settings in one go. - Rapid inventory browsing. Use list_products to see every variation and price point without manual searching. ## How It Works The bottom line is you get a direct line to your store's backend data without leaving your chat interface. 1. Subscribe to the BigCommerce MCP via the Vinkius catalog. 2. Enter your BigCommerce API Token and Store Hash into your client settings. 3. Ask your AI client to fetch orders, list products, or audit your catalog. ## Frequently Asked Questions **Can the BigCommerce MCP help me find specific orders?** Yes, it pulls the full details for any order ID you provide, including shipping info and line items. **How does the BigCommerce MCP handle my customer data?** It lets your agent see registered profiles and lifetime order impact so you can provide faster support. **Can I use the BigCommerce MCP to check my store settings?** You can use it to pull high-level configuration metadata to audit your enterprise settings quickly. **Does the BigCommerce MCP support product variations?** It retrieves full details for products, including all variations, prices, and descriptions. **Can I see my coupon rules using the BigCommerce MCP?** It lists all configured coupons and their specific logic, like discount percentages and exclusions. **How do I connect my store to the BigCommerce MCP?** You just need your API token and store hash from your BigCommerce dashboard to get started. **Can my agent see exactly what items are inside a specific order?** Yes. While `get_order` yields the financial macro parameters, executing `get_order_products` descends specifically into the transaction to parse independent line items, variants, and precise inventory counts attached directly. **Are promotional coupons and discounts strictly observable?** Absolutely. You can request `list_coupons` to explicitly audit exact active promo codes mapping boundaries like expiration constraints implicitly inside the logic. **Can my AI automatically complete refunds or modify orders?** No. To ensure absolute data governance regarding financial boundaries, endpoints are firmly scoped to retrieving live operational states recursively and reading inventory without risking active payment mutation. **How do I find my BigCommerce API credentials?** Log in to your BigCommerce admin, navigate to **Settings** > **API Accounts**, and create a new V2/V3 API account to get your token, hash, and client ID. **Does it support both V2 and V3 APIs?** Yes! The server automatically routes requests to the correct endpoint (V3 for products/customers, V2 for orders) to ensure high-fidelity data access. **Where do I find my Store Hash?** Your store hash is the unique identifier in your BigCommerce API URL (e.g., 'xyz123' in api.bigcommerce.com/stores/xyz123/v3/).