# ChannelAdvisor (Rithum) MCP for AI Agents AI Agent Connect > ChannelAdvisor (Rithum) MCP lets you manage your entire e-commerce operation through a chat interface. It connects your account to your AI agent so you can track products, update inventory, and monitor orders across marketplaces like Amazon, Walmart, and eBay without jumping between tabs. ## Overview - **Category:** ecommerce - **Price:** Free - **Endpoint:** https://edge.vinkius.com/vk_preview_8dHtSbecL4JahC5WhU2YYYOCasjIDZANmnk7I3zh/ai-agent-connect - **Tags:** multi-channel-selling, product-catalog, fulfillment, marketplace-integration, inventory-sync, order-tracking ## Description Managing a multi-channel store usually means having fifty tabs open at once. You're constantly switching between marketplaces to check if a product is out of stock or if an order actually shipped. This Connector changes that by bringing your ChannelAdvisor (Rithum) data directly into your AI client. Instead of digging through a dense dashboard, you can just ask your agent to tell you which distribution centers have the most stock or find a specific order from last night. It turns a complex backend into a conversational workspace. Since Vinkius hosts this Connector, you can plug it into your existing workflow and start querying your catalog or fulfillment status instantly. It's about getting the answers you need without the manual clicking. You can pull product details, check shipment tracking, and update inventory levels in real-time, making it much easier to keep your global sales moving. ## Tools ### get_ca_order_details Get specific details for a single order. This helps you quickly see what a customer bought without searching through a list. ### get_ca_product_details Pull full details for a specific product. Use this to check descriptions or specs for any item in your catalog. ### list_distribution_centers See all available distribution centers. This lets you know where your inventory is physically located. ### list_ca_fulfillments List all order fulfillments and tracking numbers. Use this to see what's shipped and where it's headed. ### list_ca_labels See all your configured product labels. This helps you organize and classify your catalog items more effectively. ### list_ca_orders Get a list of all customer orders. This is the go-to tool for seeing what's coming in from your marketplaces. ### list_ca_products List all products in your ChannelAdvisor catalog. This gives your agent a full view of what you're selling. ### update_ca_inventory Update inventory levels for a specific product. This lets you change stock counts instantly to prevent overselling. ## Prompt Examples **Prompt:** ``` What's the status of order #98765? ``` **Response:** ``` Checking order #98765... It's currently **Shipped** from your East Coast warehouse. The tracking number is `1Z999AA1012345678`. Would you like me to find the carrier details for you? ``` **Prompt:** ``` Are we out of stock on the 'Blue Widget'? ``` **Response:** ``` Checking inventory for 'Blue Widget'... * **Total Stock:** 12 units * **Distribution:** 2 centers * **Status:** Low Stock You might want to update the stock levels soon to avoid overselling. ``` **Prompt:** ``` List all our active fulfillments from today. ``` **Response:** ``` I've pulled today's fulfillments for you: | Order ID | Status | Tracking | | --- | --- | --- | | #5542 | Shipped | 1Z...23 | | #5543 | Pending | N/A | | #5545 | Shipped | 1Z...88 | ``` ## Capabilities ### Check specific order details Pull full details for a single order to see item status and customer info. ### Pull product information Get detailed specs and descriptions for any item in your catalog. ### List distribution centers See which warehouses and distribution centers are currently available. ### Track order fulfillments Retrieve fulfillment records and tracking numbers for shipped orders. ### Manage product labels View and organize your configured product labels for better catalog classification. ### View customer orders Get a complete list of customer orders across all connected marketplaces. ### List catalog products View all products currently listed in your ChannelAdvisor catalog. ### Update stock levels Change inventory quantities for products to keep your channels synced. ## Use Cases ### Finding a stuck order An ops manager needs to know why an order is stuck. They ask the agent to pull get_ca_order_details and see the status immediately. ### Syncing stock after a sale A sudden spike in sales for a specific SKU happens. The user asks the agent to update_ca_inventory across all channels to reflect the new stock. ### Providing tracking to a customer A customer asks where their package is. The agent uses list_ca_fulfillments to find the tracking number and share it in one step. ### Verifying a new product launch A new product goes live. The analyst uses list_ca_products to verify that the new items are correctly listed in the catalog. ## Benefits - Stop jumping between tabs by pulling order details and product info directly into your chat interface. - Keep your stock accurate across all marketplaces by using update_ca_inventory to sync levels instantly. - Get a bird's-eye view of your global sales with list_ca_orders and list_ca_products for a complete catalog overview. - Track shipments more easily by pulling fulfillment data and tracking numbers with list_ca_fulfillments. - Identify where your stock is held by quickly listing your distribution centers with list_distribution_centers. - Organize your catalog better by managing and viewing product labels through list_ca_labels. ## How It Works The bottom line is you get a direct line to your e-commerce data without leaving your chat interface. 1. Subscribe to the ChannelAdvisor (Rithum) MCP on Vinkius. 2. Provide your ChannelAdvisor Access Token and Profile ID in your client settings. 3. Ask your AI agent to check your inventory, list orders, or update stock levels. ## Frequently Asked Questions **Can ChannelAdvisor (Rithum) MCP help me manage my Amazon and Walmart sales?** Yes, it connects your multi-channel commerce data so you can see and manage orders from both marketplaces in one place. **How does the ChannelAdvisor (Rithum) MCP handle inventory updates?** It lets your agent update stock levels directly. You can ask it to change the quantity for a specific product, and it syncs that across your connected channels. **Can I use ChannelAdvisor (Rithum) MCP to track my shipments?** Absolutely. You can pull a list of all your fulfillments and get tracking numbers for your customers without leaving your chat interface. **Is the ChannelAdvisor (Rithum) MCP good for large catalogs?** Yes, it's designed for multi-channel sellers. It can list all products in your catalog, making it easy to search for specific SKUs or details. **Does the ChannelAdvisor (Rithum) MCP work with my current distribution centers?** It does. You can use it to list your available distribution centers to see exactly where your inventory is located. **Can I check specific order details with ChannelAdvisor (Rithum) MCP?** Yes, you can ask your agent for the full details of any specific order, including the items purchased and the current status. **Can I check my stock levels in a specific distribution center?** Yes! Use the `list_distribution_centers` tool to see available locations, and then use the `get_ca_product_details` tool to view specific quantities for your SKUs. **How do I find the tracking number for a recent order?** Use the `list_ca_fulfillments` tool. Your agent will fetch the fulfillment records, which include carrier names and tracking numbers for your orders. **Where do I find my Profile ID and Access Token?** Log in to the ChannelAdvisor Developer Console to generate your Access Token. Your Profile ID is available in the account settings of your ChannelAdvisor portal.