# DCL Logistics MCP for AI Agents AI Agent Connect > DCL Logistics MCP connects your AI agent to your 3PL fulfillment operations. It lets you check inventory levels, track shipments in real-time, and manage customer returns using natural language. Instead of jumping between tabs, you can ask your agent for status updates on specific orders or identify which SKUs are running low on stock across your various warehouse locations. ## Overview - **Category:** ecommerce - **Price:** Free - **Endpoint:** https://edge.vinkius.com/vk_preview_JSyK031cuUyIHGYY4rW95YiQZtZ03sjzXXYV6Z69/ai-agent-connect - **Tags:** fulfillment, 3pl, order-tracking, warehouse-management, supply-chain, logistics-automation ## Description Managing a growing e-commerce brand usually means drowning in tabs. You're constantly switching between your storefront, your warehouse management system, and your shipping carriers just to tell a customer where their package is or to see if you're about to run out of a top seller. DCL Logistics changes that by bringing your fulfillment data directly into your daily conversation with your AI client. You can stop hunting for order IDs and start getting answers. If you need to know which items are hitting a reorder point or if a specific shipment is stuck in a hub, you just ask. It handles the heavy lifting of pulling data from the DCL Logistics API so you can stay focused on moving product. Because Vinkius hosts this Connector, you can plug it into your existing workflow and get these answers instantly without manual data entry. It's about having a clear view of your supply chain without having to be the one doing all the clicking. You can check your warehouse status across different locations, see which SKUs need attention, and monitor customer returns all in one place. This takes the manual effort out of logistics and lets you focus on the bigger picture of your business. ## Tools ### get_account_details Get your company name, service tier, and active warehouse assignments. This helps your agent understand your specific account setup. ### list_warehouse_inventory List current inventory levels across all items. You'll see on-hand, available, and reserved quantities for everything. ### list_low_stock_items Identify items with inventory levels below a specific threshold. Use this to catch low stock before it becomes a problem. ### list_fulfillment_orders List all fulfillment orders in your DCL account. This gives a high-level view of your current order queue. ### list_recent_shipments List all shipments processed by DCL. This provides tracking numbers and departure timestamps for recent activity. ### search_orders_by_keyword Search for orders using a keyword or customer name. This is the fastest way to isolate specific fulfillment records. ### get_sku_inventory_status See the current stock level and status for a specific SKU. It shows you where the items are located and any pending movements. ### list_customer_returns List all processed and pending customer returns (RMAs). It includes return reasons and credit processing info. ### get_order_details Get detailed information for a specific order. This includes line items, addresses, and the full processing audit trail. ### get_shipment_details Get tracking and shipping details for a specific shipment ID. It provides carrier updates and estimated delivery dates. ## Prompt Examples **Prompt:** ``` List all fulfillment orders that are 'Awaiting Shipment'. ``` **Response:** ``` I've found 15 orders awaiting shipment, including 'Order #EF123' and 'Order #EF124'. Most are scheduled to ship later today. Would you like to see the SKU breakdown for these orders? ``` **Prompt:** ``` What is the inventory status for SKU 'WR-9988'? ``` **Response:** ``` SKU 'WR-9988' currently has 45 units in stock at the Fremont facility and 12 units at the Kentucky facility. There are 5 units reserved for pending orders. Should I check if there are any inbound shipments for this SKU? ``` **Prompt:** ``` Show me the tracking details for shipment 'SHP-1001'. ``` **Response:** ``` Shipment 'SHP-1001' was shipped via UPS Ground on June 12th. The current status is 'Out for Delivery' in Chicago, IL. The estimated arrival is by 5:00 PM today. Would you like the tracking link? ``` ## Capabilities ### Check real-time stock levels See exactly how many units of a specific product are currently available. ### Identify low-stock items Get a list of products that have fallen below your set reorder points. ### Get full order audit trails Retrieve the complete history of events for a specific customer order. ### Track live shipment progress Get carrier updates, tracking numbers, and estimated delivery dates. ### List pending fulfillment orders View all orders currently in the queue for processing or shipping. ### Monitor customer returns Track the status of RMAs and check if credits have been processed. ### Retrieve account metadata Get high-level details about your warehouse assignments and service tier. ## Use Cases ### Stockout Prevention An ops manager notices a spike in sales and asks the agent to identify all SKUs with low stock levels to prioritize restocking. ### Customer Inquiry A support agent gets a call about a late package. They ask for the shipment details of a specific ID to get the current location and ETA. ### Peak Season Prep A brand owner wants a summary of all pending fulfillment orders to see if the warehouse is keeping up with the holiday volume. ### Return Management A customer asks about a refund. The support lead checks the return status and credit info to give an accurate update on the RMA. ## Benefits - Get instant order statuses without logging into a separate dashboard. You can use list_fulfillment_orders to see what's pending in seconds. - Stop worrying about stockouts by using list_low_stock_items. It proactively flags items that need a reorder before they hit zero. - Provide faster customer service by pulling tracking info with get_shipment_details. You'll have carrier updates and ETAs ready instantly. - Keep a clear view of your warehouse across multiple locations. list_warehouse_inventory shows you exactly what's where at any moment. - Track the lifecycle of returns with list_customer_returns. You'll see the status of goods and credit info without manual digging. - Quickly find specific records using search_orders_by_keyword. This saves time when a customer calls with a vague reference or name. ## How It Works The bottom line is you get a conversational interface for your entire 3PL fulfillment operation. 1. Connect the DCL Logistics MCP to your AI client. 2. Input your DCL API Key and Account ID from your eFactory portal. 3. Ask your agent questions about your orders, stock, or shipments. ## Frequently Asked Questions **Can the DCL Logistics MCP help me manage my 3PL orders?** Yes, it lets your AI agent see all your fulfillment orders, their current status, and customer details in one place. **How do I check my warehouse stock levels using this Connector?** You can ask your agent to list your inventory or check the status of a specific product. It will show you what's on hand and available across your warehouses. **Can I use the DCL Logistics MCP to track customer returns?** Yes, it can pull the status of RMAs, including the reason for the return and whether the credit has been processed. **How does this help with customer support?** Your team can get real-time shipment tracking and order details instantly. This means you can give customers accurate ETAs without switching apps. **Can I find specific orders if I only have a customer's name?** Yes, you can search your fulfillment records using keywords like a name or a reference number to pull up the correct order details. **Does the DCL Logistics MCP show me which items are running low?** It can identify products that have fallen below your defined reorder points, helping you stay ahead of stockouts. **How do I get a DCL Logistics API Key?** Log in to your DCL Logistics eFactory portal and navigate to the API settings or Integrations section to generate your API Key and find your Account ID. **Is inventory data real-time?** Yes, this integration retrieves real-time stock levels directly from DCL warehouse management systems, providing accurate data for your planning. **Can the agent process new RMAs?** This integration currently focuses on monitoring existing orders, shipments, and returns. Initiating new fulfillment orders or RMAs should be handled via the eFactory dashboard.