# Fera.ai MCP for AI Agents AI Agent Connect > Fera.ai lets you pull customer feedback, product ratings, and user-generated content directly into your AI workspace. Instead of digging through different dashboards, you can ask your agent to find specific reviews, check sentiment, or grab photos from customers. It's built for anyone who needs to handle social proof at scale without the manual copy-pasting. ## Overview - **Category:** customer-experience - **Price:** Free - **Endpoint:** https://edge.vinkius.com/vk_preview_O9WGsLTmhMYKyvfttyhkSaIujGYouxJ0SUHyQ0KV/ai-agent-connect - **Tags:** reviews, ratings, ugc, sentiment-analysis, social-proof ## Description Fera.ai lets you pull customer feedback, product ratings, and user-generated content directly into your AI workspace. Instead of digging through different dashboards, you can ask your agent to find specific reviews, check sentiment, or grab photos from customers. It's built for anyone who needs to handle social proof at scale without the manual copy-pasting. Trying to keep track of it all usually means jumping between tabs and exporting CSV files just to see what people actually think of your products. This Connector changes that by bringing all that social proof into one place where your AI agent can see it. You can ask about specific customer sentiments, pull out the latest photos, or check how a certain product is performing across multiple stores. It handles the heavy lifting of connecting to your account so you can just talk to your agent about your brand's reputation. If you're looking for a way to manage this without the headache, it's one of the best ways to get these insights into your workflow through the Vinkius catalog. It turns raw data into something you can actually use to make decisions, whether you're responding to a complaint or planning your next marketing push. ## Tools ### list_products See every product that is currently being tracked by your account. Use it to get a bird's eye view of your catalog. ### list_reviews Get a full list of every customer review for your store. This is your primary source for all feedback. ### list_stores See all the different stores managed under your partner or business account. It's the best way to manage multi-store brands. ### get_account_info See your current Fera account status and subscription details. It's a quick way to check your plan limits. ### get_customer Pull up the profile details for a specific person who left feedback. This helps you personalize your engagement with your fans. ### get_me Check which API token identity is currently active. Use this to verify your connection status. ### get_product_rating Get the average score and total review count for a specific product. It's great for checking performance on the fly. ### get_review Fetch the full text and metadata for one specific customer review. This lets you see exactly what a buyer said. ### list_site_content See all the social proof widgets and content currently live on your site. Use it to audit your public-facing content. ### list_customers Get a list of everyone who has submitted feedback to your brand. It's perfect for seeing your active audience. ### list_external_integrations See which platforms like Shopify or Wix are currently connected. This keeps your tech stack organized. ### list_media Pull a list of all customer-submitted photos and videos. You can use these for your own marketing content. ## Prompt Examples **Prompt:** ``` List the last 10 reviews for my store. ``` **Response:** ``` I've pulled the 10 most recent reviews for your store. Here is a summary: | Customer | Rating | Review Snippet | | :--- | :--- | :--- | | Jane D. | 5/5 | "Best purchase I've made this year!" | | Mark S. | 4/5 | "Solid quality, but shipping took a bit." | Sarah W. | 5/5 | "Absolutely love the color." Would you like me to look into any of these specifically? ``` **Prompt:** ``` What's the average rating for SKU-998? ``` **Response:** ``` I checked the data for SKU-998. * **Average Rating:** 4.7 / 5.0 * **Total Reviews:** 120 * **Sentiment:** 90% of customers gave it a perfect 5-star rating. Would you like to see the latest reviews for this product? ``` **Prompt:** ``` Show me any customer photos from last week. ``` **Response:** ``` I found 4 new customer-submitted photos from the last 7 days: * **Photo 1:** Customer showing the product in a home office setting. * **Photo 2:** Close-up of the packaging. * **Photo 3:** A lifestyle shot of the product being used outdoors. * **Photo 4:** A group shot of friends with the product. I can pull the direct links for these if you'd like to see them. ``` ## Capabilities ### Pull customer reviews Get a list of all feedback for your store in one go. ### Check product ratings See the average score and total review count for any item. ### Grab customer photos Access the photos and videos your customers submit. ### Look up customer profiles See the details of people who left feedback. ### Manage multiple stores View data across all your connected retail locations. ### Audit external connections See which platforms like Shopify or Wix are currently linked. ## Use Cases ### Analyzing a product slump A manager needs to know why a product is getting 3-star reviews. They ask the agent to list_reviews for that SKU and summarize the common complaints. ### Sourcing ad content A social media lead needs content for a new post. They use list_media to find high-quality customer photos to share with their audience. ### Resolving a customer complaint A support rep is dealing with a frustrated buyer. They use get_customer to see the buyer's history and get_review to see exactly what went wrong. ### Comparing store performance A brand owner wants to see which stores are performing best. They use list_stores and get_product_rating to compare scores across locations. ## Benefits - Stop manual exports by using list_reviews to see every piece of feedback in your chat window instead of a spreadsheet. - Analyze performance faster with get_product_rating to see how specific items are scoring in real time. - Access visual proof easily using list_media to find the best customer photos for your next ad campaign. - Personalize your outreach by using get_customer to see the profiles of your most active fans and previous buyers. - Manage your entire portfolio with list_stores to see data from every shop you own in one unified view. - Keep your tech stack organized by using list_external_integrations to see what's connected to your account at a glance. ## How It Works The bottom line is you get a direct line to your brand's social proof without leaving your chat window. 1. Subscribe to the Fera.ai MCP on Vinkius. 2. Paste your Private API Secret Key into your client settings. 3. Ask your agent to pull reviews, check ratings, or list UGC. ## Frequently Asked Questions **Can Fera.ai help me manage reviews for multiple stores?** Yes, Fera.ai lets you see and manage data across all the different stores managed under your account in one place. It's built for multi-store brands that need a unified view of their social proof. **How do I get customer photos using Fera.ai?** You can ask your agent to list all customer-submitted photos and videos. This gives you instant access to your user-generated content for marketing or review purposes. **Can I see my subscription status with Fera.ai?** Yes, you can ask your agent to check your account and subscription details. This helps you stay on top of your plan limits and account status without logging in. **Does Fera.ai work with Shopify?** Fera.ai connects with major platforms like Shopify, Wix, and BigCommerce. You can even ask your agent to check which of these integrations are currently active. **How do I see who left a review using Fera.ai?** You can ask your agent to pull up the profile details for any specific customer who left feedback. This helps you understand your audience better and personalize your responses. **Can Fera.ai show me my active integrations?** Yes, you can ask your agent to list your active external integrations. This is a quick way to see which platforms are currently linked to your Fera.ai account. **How do I obtain my Fera.ai Private API Key?** Log in to your Fera.ai dashboard, navigate to **Configuration > API Keys**, and look for your 'Secret Key'. Do not share this key with anyone. **Can I see photos submitted by customers?** Yes! Use the `list_media` tool to retrieve all user-generated photos and videos submitted alongside reviews for your store. **Does this work with my Shopify store?** Absolutely. Fera.ai integrates deeply with Shopify. As long as you provide the API key for your Fera account, you can manage reviews for your Shopify-connected stores.