# Fixably MCP for AI Agents AI Agent Connect

> Fixably MCP lets you manage repair orders, track inventory, and handle customer data using your favorite AI agent. Connect your Fixably instance to handle the entire repair lifecycle, from initial order creation to final dispatch, without switching tabs. It's built for service centers that need to keep their operations moving fast.

## Overview
- **Category:** erp-operations
- **Price:** Free
- **Endpoint:** https://edge.vinkius.com/vk_preview_CDumerheQt7ULRil7SNsewL0TP1ear3V3B0bGz77/ai-agent-connect
- **Tags:** repair-management, service-center, order-tracking, lifecycle-management, inventory-control, dispatch-automation

## Description

Connect your Fixably instance to any AI agent and automate your repair management workflows through the Model Context Protocol (MCP). Fixably provides a platform for handling the entire repair lifecycle, from initial order creation to final dispatch. Now, you can manage your service center operations directly through natural conversation.

Imagine you're in the middle of a busy shift at a repair shop. Instead of digging through multiple tabs to find a customer's history or checking if a specific part is in stock at a different location, you just ask your AI agent. This Connector connects your Fixably account directly to your workspace, making it feel like your agent has a direct line to your service center's brain. You can pull up order details, move devices between locations like "Service" and "Store," or add internal notes on the fly. It takes the friction out of data entry and status updates. By listing this in the Vinkius catalog, it's easy to plug into your existing workflow so you can focus on fixing things rather than filing paperwork. Whether you're checking stock levels or pulling up attachments for a complex repair, you get the info you need in plain English. This means fewer clicks, fewer errors, and a much smoother experience for your team. You can handle customer inquiries with confidence because the data is always right there. It's about making your tools work for you, rather than making you work for your tools.

## Tools

### add_order_note
Add a note to an existing order. You can use this to leave quick updates for your team.

### get_order
Get specific order details. Use this to see the current status of a specific repair.

### update_order
Update an order. Use this to change details on a repair job.

### change_internal_location
Change a device's internal location. Use this to move items between statuses like "Service" and "Store."

### create_order
Create a new repair order. This lets you start a new repair record instantly.

### get_customer
Get specific customer details. Pull up contact info and history for specific accounts.

### get_stock
Get specific stock details. This lets you check parts availability at a specific site.

### list_customers
List customers. Use this to see your entire customer database.

### list_order_files
List files for order. This helps you find attachments like photos or manuals.

### list_orders
List repair orders. Use this to see all active and past repair jobs.

### list_stock_products
List products in stock. This gives you a view of all items currently held.

### list_stocks
List inventory locations. Use this to see where your stock is stored.

## Prompt Examples

**Prompt:** 
```
What's the status of order 552?
```

**Response:** 
```
Checking order 552...

| Order | Status | Device | Location |
| :--- | :--- | :--- | :--- |
| #552 | In Progress | MacBook Pro | SERVICE |

It looks like the repair is currently underway. Would you like me to add a note to it?
```

**Prompt:** 
```
Do we have any LCD assemblies at the main warehouse?
```

**Response:** 
```
Checking inventory at the main warehouse...

* **LCD Assemblies**: 12 units
* **Battery Modules**: 5 units

You have plenty of LCDs available. Should I check another location?
```

**Prompt:** 
```
Add a note to order 789: 'Customer picked up device, pending final payment'.
```

**Response:** 
```
Note added! I've updated order 789 with that status. Your team can see the **pending final payment** update now.
```

## Capabilities

### Create new repair orders
Generate a new order record instantly from a conversation.

### Update device locations
Move items between internal statuses like "Service" or "Store."

### Check stock levels
See what's available at specific inventory sites.

### Fetch customer profiles
Pull up contact info and history for specific accounts.

### Add internal notes
Post updates to specific orders for your team to see.

### List order attachments
View all files and images linked to a repair.

## Use Cases

### Adding diagnostic notes on the fly
A technician finishes a diagnostic and needs to add a note. They ask the agent to "Add a note to order 123 saying the screen is cracked." The agent uses add_order_note to update the record.

### Checking parts availability
A manager needs to know if a part is available. They ask "Check stock at location stock_abc." The agent uses get_stock to confirm parts are ready.

### Retrieving customer history
A support rep needs to find a customer. They ask "Find the profile for John Doe." The agent uses list_customers and get_customer to pull up the history.

### Moving devices between statuses
A store manager needs to move a device. They ask "Move order 456 to STORE status." The agent uses change_internal_location to update the location.

## Benefits

- Stop tab-switching between your repair management software and your chat tool by using list_orders and get_order directly in your workspace.
- Update repair statuses and device locations instantly with change_internal_location to keep your team in the loop without manual clicks.
- Check part availability across multiple sites using list_stocks and get_stock to ensure you never promise a repair you can't finish.
- Keep your team informed on complex repairs by posting updates quickly with add_order_note for everyone to see.
- Speed up customer service by pulling up profiles with get_customer and list_customers to provide faster, more accurate answers.
- Access all relevant repair photos and manuals instantly with list_order_files to keep all documentation in one place.

## How It Works

The bottom line is you get a direct voice-to-action link between your AI agent and your repair management data.

1. Subscribe to the Fixably MCP on the Vinkius Marketplace.
2. Enter your Fixably Subdomain and API Token from your User Settings.
3. Start asking your AI agent to manage orders or check stock.

## Frequently Asked Questions

**Can Fixably MCP help me manage my repair shop's daily tasks?**
Yes, it lets you handle order updates, notes, and status changes through your AI agent. You won't have to jump back and forth between different windows to keep your shop running.

**How does Fixably MCP track inventory for my service center?**
It allows your AI agent to check stock levels at specific locations and list products. You can quickly see what parts you have on hand without manual searching.

**Can I use Fixably MCP to update customer info?**
You can use it to pull up customer profiles and list your customer base. This makes it much faster to find details when you're helping a customer over the phone.

**Will Fixably MCP help my technicians add notes faster?**
Definitely. Technicians can just tell the AI agent to add a note to a specific order. It handles the update in Fixably instantly so they can stay focused on the repair.

**Can Fixably MCP see the files attached to my repair orders?**
Yes, it can list all files and attachments for a specific order. This is great for quickly finding photos of damage or technical manuals.

**Is Fixably MCP good for moving devices between locations?**
Yes, it has a specific way to change internal locations. You can move a device from "Service" to "Store" status using a simple command.

**How do I change the internal location of a device using the agent?**
You can use the 'change_internal_location' tool. Simply provide the Order ID and the new location string (e.g., 'SERVICE', 'STORE', or 'CUSTOMER'). The agent will update the record in Fixably immediately.

**Can I see which products are available at a specific stock location?**
Yes! Use the 'list_stock_products' tool and provide the Stock ID. The agent will return a list of all products currently held at that specific inventory location.

**How do I add an internal update to a repair order?**
Use the 'add_order_note' tool. You'll need the Order ID and the text of your note. This allows you to document repair progress or internal findings directly from your chat interface.