# GetFeedback MCP for AI Agents AI Agent Connect > GetFeedback MCP lets you pull survey results and manage customer feedback directly through your AI client. It handles listing active surveys, filtering responses by status or date, and sending out survey invitations without you having to switch tabs. It's built for anyone who needs to turn raw customer sentiment into actionable data quickly. Use it to automate your reporting and keep your team updated on what your customers actually think. ## Overview - **Category:** customer-support - **Price:** Free - **Endpoint:** https://edge.vinkius.com/vk_preview_zTrCThtowMJrT1PrmYBi6WVDAzzorz2OOByeoAyd/ai-agent-connect - **Tags:** customer-feedback, survey-automation, sentiment-analysis, data-collection, real-time-reporting ## Description This GetFeedback MCP lets you pull survey results and manage customer feedback directly through your AI client. Managing customer feedback usually feels like a chore of jumping between survey dashboards and spreadsheets. You have to export a CSV, filter for the completed ones, and then try to make sense of the sentiment. This Connector changes that by letting your AI agent do the heavy lifting. Instead of hunting for data, you can just ask your agent to show you what people are saying about a specific product launch or a recent support ticket. You can pull real-time response counts, grab specific answer payloads, or even trigger new survey invitations to a list of users while you're in the middle of another task. It makes your feedback loop feel like a conversation rather than a data entry project. If you're looking for a way to keep your team updated on customer sentiment without the manual overhead, this is how you do it. You'll find it's one of the most practical ways to keep your CX data moving while using the Vinkius catalog to manage your connections. You can quickly check if your connection is active, fetch the identity of the current user, and keep your reporting cycle moving without ever having to log into a separate dashboard. ## Tools ### verify_api_connection Check if your account is properly linked. This ensures your agent has the right access to pull data. ### get_my_identity Fetch the profile info for the current user. It helps the agent understand which account it's working in. ### get_response_details Grab the specific data from a customer's submission. Use this to see exactly what people are saying. ### get_survey_stats Get the total number of responses for a survey. It's great for a quick pulse check on engagement. ### get_survey_details Pull the metadata and structure for a specific survey. Use this to see what questions are being asked. ### list_feedback_page View your feedback in a paginated list. It makes it easy to browse through large volumes of data. ### list_recent_feedback See the latest entries based on a specific date. This is perfect for checking what happened today. ### list_survey_responses Pull a list of all feedback data in your account. Use this as a starting point for deep dives. ### send_survey_invites Trigger an email to send a survey to your customers. You can do this directly from your chat. ### list_completed_feedback Filter your results to show only finished surveys. This saves you from looking at half-finished entries. ### check_api_limits See how much of your API quota you have left. This keeps your connection stable and reliable. ### list_surveys See every survey currently active in your account. It's the first step to finding the right data. ## Prompt Examples **Prompt:** ``` Show me the results of the 'Product Beta' survey from last week. ``` **Response:** ``` ### Survey Results: Product Beta I've pulled the completed responses from last week. Here is the summary: | Metric | Result | | :--- | :--- | | **Total Responses** | 42 | | **Avg. Rating** | 4.5 / 5 | | **Top Praise** | Ease of use, clean UI | | **Top Complaint** | Pricing for enterprise | **Key Sentiment:** * Most users loved the new dashboard. * 15% mentioned that the pricing tiers are unclear. ``` **Prompt:** ``` How many people finished the onboarding survey so far? ``` **Response:** ``` I've checked the latest stats for the Onboarding Survey. * **Total Completions:** 128 * **Completion Rate:** 82% * **Status:** Active Would you like me to pull the specific details from the most recent completions? ``` **Prompt:** ``` Send the 'Feedback Survey' to the following emails: [user1@example.com, user2@example.com]. ``` **Response:** ``` Invitations sent! I have successfully queued the survey invites for both recipients via GetFeedback. They should receive the emails shortly. ``` ## Capabilities ### Pull survey results Get specific answer data for any survey in your account. ### Filter feedback View only completed responses or those from a specific date range. ### Send invitations Trigger survey emails to your customers from your chat interface. ### Monitor stats Check live response counts and survey performance metrics instantly. ### Check account health Verify your API connection and limits to keep things running. ## Use Cases ### Analyzing a specific product launch A CX manager asks the agent to pull recent complaints. The agent uses list_recent_feedback and get_response_details to find specific issues with navigation, allowing the team to prioritize fixes. ### Checking daily completion rates A support lead wants to see how many people finished the onboarding survey today. The agent uses list_completed_feedback filtered by today's date to provide an instant count. ### Triggering survey outreach A marketing analyst needs to send the 'Feedback Survey' to 50 new users. They ask the agent to trigger the emails via send_survey_invites, which handles the outreach immediately. ### Getting a pulse on engagement A brand manager wants to know if the new survey is getting traction. The agent uses get_survey_stats to give an instant count of total responses without opening a dashboard. ## Benefits - Stop manual exports: Use list_survey_responses to grab data instantly instead of downloading CSVs every day. This saves you from the repetitive task of manual data entry and lets you focus on actual analysis. - Faster sentiment checks: Use get_survey_stats to get a high-level view of engagement without clicking through multiple tabs. You get the pulse of your audience in a single chat command. - Automated outreach: Trigger survey emails using send_survey_invites to keep your feedback loop moving without manual effort. You can reach your customers while you focus on other high-priority tasks. - Precise data filtering: Use list_completed_feedback and list_recent_feedback to find exactly the data you need for a specific report. Stop wading through half-finished entries and focus on what matters. - Better account oversight: Use get_my_identity and verify_api_connection to ensure your agent always has the right context and access. This keeps your workflow reliable and your data accurate. ## How It Works The bottom line is you get a direct line to your customer sentiment data without leaving your chat window. 1. Get your Access Token from your GetFeedback account settings. 2. Add the Connector to your client via the Vinkius Marketplace. 3. Ask your agent to list surveys or fetch recent feedback. ## Frequently Asked Questions **How can GetFeedback MCP help my customer support team?** It lets your team pull real-time sentiment data directly into your chat. You can quickly see what customers are saying about recent issues without switching to a separate dashboard. **Can I send survey emails using the GetFeedback MCP?** Yes, you can trigger survey invitations to your customer list directly from your AI client. This helps you automate outreach and keep your feedback loop moving. **Does GetFeedback MCP work with Claude or Cursor?** Yes, this Connector works with any MCP-compatible client, including Claude, Cursor, Windsurf, and VS Code. **How do I see only the finished surveys?** You can ask your agent to filter for completed feedback. This ensures you're only looking at finished responses rather than surveys that were started but abandoned. **Can I check my API limits?** Yes, you can check your API limits anytime to ensure your connection stays healthy and your automated tasks keep running smoothly. **What's the best way to get a quick pulse on survey engagement?** The best way is to ask your agent for survey stats. It will give you an instant count of responses and engagement metrics for any active survey. **How does GetFeedback MCP handle large amounts of feedback?** It handles large volumes by using pagination. This allows your agent to browse through thousands of responses in organized chunks without overwhelming the system. **How do I get an Access Token for GetFeedback?** Log in to GetFeedback, navigate to your account settings or profile, and look for the API section to generate your Personal Access Token. **Can I see incomplete survey responses?** Yes! The 'list_survey_responses' tool allows you to filter by status. You can view responses that were 'started' but not yet finished, as well as 'completed' ones. **How do I send a survey to a list of people?** Use the 'send_survey_invites' tool. Provide the Survey ID and a JSON array of email addresses to trigger the invitations instantly. **Is the data returned in real-time?** Yes, all feedback data retrieved through this Connector is fetched directly from the GetFeedback Reporting API, providing you with the latest available records.