# Glow Loyalty MCP for AI Agents AI Agent Connect > Glow Loyalty MCP. Manage your Shopify rewards program by checking member balances, issuing points, and redeeming rewards through natural chat. It connects your Glow Loyalty account to your AI client so you can handle customer loyalty tasks without jumping between tabs. ## Overview - **Category:** ecommerce - **Price:** Free - **Endpoint:** https://edge.vinkius.com/vk_preview_apFohpChBmsUNHXJeOeEkvrfFfYUTZQVaajx3VK0/ai-agent-connect - **Tags:** loyalty-program, rewards-management, shopify-integration, referral-marketing, customer-retention, point-tracking ## Description Glow Loyalty lets you manage your Shopify rewards program by connecting your account to your AI agent. Imagine you're a store owner trying to handle a customer who's upset because they didn't get their reward points. Usually, you'd have to log into your Shopify admin, find the specific member, check their current balance, and then manually adjust it. It's a lot of clicking just to do one small favor. With this Connector, you just tell your AI agent what to do. You can ask it to find a member by their email, check how many points they have left, and even add a 'sorry' bonus of 50 points right then and there. It pulls all that data from your Glow Loyalty account and puts it into your chat interface. You can handle rewarding a VIP for a big purchase or troubleshooting a missing discount code with the same simple command. This tool lets you manage the whole lifecycle of your rewards program. It's one of the many practical connectors available in the Vinkius catalog that actually saves you from manual data entry. Instead of hunting through spreadsheets or complex dashboards, you get a direct line to your customer's loyalty status. This means your support team can resolve issues in seconds rather than minutes. You can also see who your most active members are and what they're interested in without ever leaving your main workspace. It takes the friction out of customer retention by making the data you need accessible through simple, natural conversation. You get to spend less time navigating menus and more time actually talking to your customers and growing your brand. ## Tools ### verify_api_connection Check if your Glow Loyalty account is correctly connected to the Connector. Use this to troubleshoot any authentication issues. ### gift_points_to_member Give a specific amount of bonus points to a customer. It's perfect for rewarding social shares or high-value actions. ### adjust_member_points Add or subtract points from a member's balance using positive or negative numbers. This is your primary tool for manual balance corrections. ### get_reward_spec Check the specific point requirements for a particular reward. Use this to see exactly how many points a customer needs for a deal. ### find_loyalty_member Search for a specific loyalty member by their unique details. This helps you quickly locate a customer's profile during a support ticket. ### get_program_details Fetch the core identity and configuration of your loyalty program. Use this to see the high-level setup of your current account. ### get_member_balance Check the current point balance for a specific member. It's the fastest way to see what a customer can currently spend. ### list_members_by_page Retrieve a paginated list of all loyalty members. This is useful for browsing through large member bases in chunks. ### list_loyalty_members Get a full list of everyone enrolled in your loyalty program. Use this to see your entire community of rewarded shoppers. ### list_new_members See a list of the most recent signups to your program. This helps you identify your newest fans for a welcome outreach. ### list_available_rewards View all the rewards you currently offer to customers. Use this to see what point requirements are active right now. ### redeem_loyalty_reward Initiate a reward redemption for a specific member. This tool handles the point deduction and creates the discount code for you. ## Prompt Examples **Prompt:** ``` Check if jane@email.com has enough points for the $10 off reward. ``` **Response:** ``` Checking Jane's balance... She has 600 points. The **$10 Off** reward requires 500 points, so she is eligible to redeem it now. ``` **Prompt:** ``` Add 50 bonus points to customer@email.com for their recent review. ``` **Response:** ``` Done! I've added 50 bonus points to their account. Their new total is **1,050 points**. ``` **Prompt:** ``` What rewards can I offer to a customer with 1,000 points? ``` **Response:** ``` With 1,000 points, they can redeem: - **$5 Off** (500 pts) - **10% Discount** (1000 pts) - **Free Shipping** (750 pts) ``` ## Capabilities ### Check member point balances See exactly how many points a customer has left in their account. ### Add or subtract points from members Give bonus points or fix incorrect balances for specific members on the fly. ### List all rewards in your program See every reward you currently offer to your shoppers and their point requirements. ### Redeem rewards for customers Handle the point deduction and generate a unique discount code for a member. ### Find specific loyalty members Locate a customer's profile quickly using their email or other unique details. ### Track new member signups View a list of the most recent people who joined your loyalty program. ## Use Cases ### Fixing a missing points complaint A customer claims they didn't get their points. The agent uses `find_loyalty_member` and `adjust_member_points` to fix the balance immediately. ### Issuing a VIP discount A VIP wants a special discount. The agent uses `list_available_rewards` and `redeem_loyalty_reward` to give them a code in one step. ### New member outreach Marketing wants to see new signups. The agent uses `list_new_members` to provide a list for a welcome email campaign. ### Checking account health A store owner wants to check account health. The agent uses `get_program_details` and `verify_api_connection` to confirm everything is running. ## Benefits - Stop jumping between tabs by using `get_member_balance` to see points instantly. - Handle customer complaints faster by using `adjust_member_points` to fix balances on the fly. - Automate reward issuance with `redeem_loyalty_reward` to generate discount codes without manual entry. - Identify your best customers by pulling member lists with `list_loyalty_members`. - Quickly see what's available to your shoppers using `list_available_rewards` for better support. - Keep your data fresh by using `verify_api_connection` to ensure your agent always has the latest info. ## How It Works The bottom line is you get a conversational interface for your entire rewards program without leaving your workspace. 1. Get your API Key and API Secret from your Glow Loyalty settings. 2. Add these credentials to your Connector client via the Vinkius Marketplace. 3. Ask your agent to check a customer's points or issue a reward. ## Frequently Asked Questions **Can Glow Loyalty MCP manage my Shopify rewards program?** Yes, it connects your Glow Loyalty account to your AI agent so you can manage points and rewards directly through a chat interface. **How do I use Glow Loyalty MCP to give points to customers?** You can simply ask your agent to add bonus points to any customer's account. It handles the communication with your loyalty program automatically. **Can Glow Loyalty MCP redeem rewards for my shoppers?** Yes, it can initiate reward redemptions, which automatically deducts the points and generates the discount code for your customer. **Does Glow Loyalty MCP work with Claude or Cursor?** Yes, it works with any MCP-compatible client like Claude, Cursor, or Windsurf once you connect it via the Vinkius Marketplace. **How do I find a member's balance using Glow Loyalty MCP?** Just ask your agent to check the balance for a specific email or member ID, and it will fetch the real-time data from your account. **Can I see all my rewards with Glow Loyalty MCP?** Yes, the agent can list every reward currently active in your Glow Loyalty program so you can see point requirements and available offers. **How do I get an API Key for Glow Loyalty?** Log in to your Glow dashboard, navigate to Settings > API Key, and you can generate your API Key and API Secret there. **Can I subtract points from a member's balance?** Yes! Use the 'adjust_member_points' tool and provide a negative number (e.g., -100) to deduct points from their total balance. **How do I find a Reward ID for redemption?** Use the 'list_available_rewards' tool. The agent will return all configured rewards along with their unique numerical IDs. **Does this work with flexible point redemptions?** The 'redeem_loyalty_reward' tool triggers redemptions based on your pre-configured fixed or flexible reward rules in the Glow dashboard.