# Kavkom MCP for AI Agents AI Agent Connect

> Kavkom MCP lets your AI agent manage cloud phone systems, handle SMS, and track call logs directly. It connects your telephony data to your agent so you can check call statuses, list team phone lines, and send messages without switching tabs. It's built for European businesses needing automated phone management.

## Overview
- **Category:** customer-support
- **Price:** Free
- **Endpoint:** https://edge.vinkius.com/vk_preview_mp7yiwH3aPCkr4V54fAjVt9x9mfWftQ1mREjRhbd/ai-agent-connect
- **Tags:** cloud-telephony, ivr, call-routing, voicemail, call-analytics, contact-database

## Description

Kavkom connects your telephony account to your AI agent so you can handle phone communications through natural conversation. Instead of jumping between browser tabs to check call statuses or look up customer numbers, you can just ask your agent to do the work. You can pull up recent call logs, see which team members are assigned to specific lines, and get transcripts for missed voicemails. This Connector helps you keep your data organized by listing synced CRM contacts or adding new people to your database on the fly. It also handles outgoing SMS, which means your agent can send quick updates or follow-ups without you having to lift a finger. When you add this to the Vinkius catalog, you're basically giving your AI a set of hands to manage your communications. It turns a manual process of checking logs and typing messages into a simple conversation. You get a clear picture of your team's activity and a way to keep your customer records updated in one place.

## Tools

### create_contact
Add a new person to your telephony database. Use this to keep your records current without manual entry.

### get_call_details
Pull specific info for a single call. This helps you see exactly what happened during a specific interaction.

### list_calls
Get a full history of calls. Use this to see call volume and durations over a specific period.

### list_crm_contacts
See which contacts are synced with your CRM. This keeps your data consistent across different platforms.

### list_sms_history
View a log of sent and received texts. This helps you track non-voice communication with customers.

### list_team_members
See a list of all users in your account. Use this to check who has access to your phone system.

### send_sms_message
Send a text message to a recipient. This lets your agent handle quick notifications or follow-ups.

## Prompt Examples

**Prompt:** 
```
Show me the last 5 calls and if there are any missed ones.
```

**Response:** 
```
Here are the 5 most recent calls from your Kavkom history:

| Time | Duration | Status |
| :--- | :--- | :--- |
| 10:45 AM | 4m 12s | Completed |
| 10:30 AM | 1m 05s | Completed |
| 10:15 AM | -- | **Missed** |
| 09:50 AM | 3m 45s | Completed |
| 09:42 AM | 2m 10s | Completed |

There is 1 missed call from +33-1-4567-8901.
```

**Prompt:** 
```
Who is assigned to the main support line?
```

**Response:** 
```
The main support line (+33-1-4567-0002) is currently assigned to **Mike**. 

Would you like me to see if he's currently active or list other team members?
```

**Prompt:** 
```
Send a text to the last contact saying we'll call them back in 10 minutes.
```

**Response:** 
```
Sent! I've dispatched an SMS to Ana Costa: *'We'll call you back in 10 minutes.'* 

I've also updated the contact log to reflect this follow-up.
```

## Capabilities

### Send SMS messages
Your agent can send text messages to customers directly through the Connector.

### Check call history
Pull a list of all past calls with durations and statuses.

### Manage contacts
Add new contacts or view synced CRM records through your agent.

### Review phone lines
See which phone numbers are active and who they are assigned to.

### Access voicemails
Get transcripts and details of messages left for your team.

## Use Cases

### Quick call history check
A support agent needs to know why a customer is calling. They ask the agent to pull the last 5 calls from list_calls.

### Automated follow-ups
A sales lead needs to follow up. The agent uses send_sms_message to send a 'thanks for chatting' text.

### Team activity monitoring
A manager wants to see who is using which line. The agent runs list_team_members to check assignments.

### Instant lead entry
A new lead signs up. The agent uses create_contact to put them into the system immediately.

## Benefits

- Get instant call logs without logging into a separate dashboard. Use list_calls to see every interaction in seconds.
- Automate customer follow-ups by having your agent use send_sms_message to reach out to leads.
- Keep your records clean by using create_contact to add new people as they come into the system.
- Verify team availability quickly by checking active phone lines and assignments with list_team_members.
- Review customer feedback faster by pulling voicemail transcripts and details through the agent.

## How It Works

The bottom line is you get a way to talk to your phone system using natural language.

1. Subscribe to the Kavkom MCP on Vinkius.
2. Provide your Kavkom API Token in the configuration.
3. Ask your AI client to list calls or send a message.

## Frequently Asked Questions

**Can the Kavkom MCP help my team manage calls?**
Yes, it lets your agent pull call logs, check durations, and see which lines are active.

**Can my AI agent send texts with Kavkom?**
Your agent can send SMS messages directly to your customers using the send_sms_message tool.

**How does Kavkom MCP handle customer contacts?**
It can list your synced CRM contacts and add new ones using create_contact.

**Can I see my team's phone assignments?**
Yes, you can use the agent to see who is assigned to which line via list_team_members.

**Does Kavkom MCP work for European businesses?**
It is designed specifically to support cloud phone systems for European business needs.

**Can I see my voicemail transcripts?**
Your agent can access voicemail messages and their transcripts through this Connector.

**How do I see my SMS history?**
You can ask your agent to list all sent and received SMS messages to see your text logs.

**Can I view call logs and recordings?**
Yes. Browse call history with filters for direction, duration, and status. Access call recordings with metadata for any logged call.

**Can I access voicemail messages?**
Yes. List voicemail messages with caller info, timestamps, and transcripts when available.

**Can I manage phone lines and their assignments?**
Yes. List all phone lines with their numbers, assignments, and status.