# KnoCommerce MCP for AI Agents AI Agent Connect

> KnoCommerce lets you pull post-purchase survey data directly into your AI agent. You can audit customer feedback, look up specific buyer profiles, and see which marketing channels are actually driving sales. It turns raw survey responses into actionable insights without you having to dig through a dashboard manually.

## Overview
- **Category:** ecommerce
- **Price:** Free
- **Endpoint:** https://edge.vinkius.com/vk_preview_eXduZfli8upjIewqhlbWdXCeuigcLooznjXhU4Yt/ai-agent-connect
- **Tags:** post-purchase-survey, customer-feedback, attribution-tracking, customer-insights, survey-analysis

## Description

Connect your KnoCommerce data to your AI agent to get real answers from your post-purchase surveys. Instead of digging through dashboards or exporting spreadsheets, you can just ask your agent to summarize what people are saying. You can audit specific responses, look up a customer's entire feedback history, or see which marketing channels are actually driving your sales. It makes it easy to see the big picture of your customer experience. Since Vinkius hosts this, you can get it running in your favorite AI client and start querying your survey data immediately. You'll spend less time on data entry and more time making decisions based on what your buyers actually told you. You can see which marketing efforts are working and which survey questions are getting the most useful information. This means you can stop guessing what your customers want and start acting on the actual feedback you collect every day.

## Tools

### list_survey_responses
Get a list of all feedback from a specific survey or your whole account. This helps you quickly see the volume of responses you're getting.

### get_response_details
See the full content of a specific customer's survey submission. Use this to read exactly what a buyer had to say about their experience.

### list_knocommerce_customers
Find customers to link their survey data with their profiles. This is great for connecting feedback to specific buyer identities.

### get_customer_feedback_profile
View the full feedback history for a specific customer. This helps you build a complete picture of a buyer's journey.

### list_surveys
See all surveys in your account to find specific campaign IDs. This is your starting point for analyzing different feedback sets.

### get_survey_details
Get the title, status, and high-level configuration for a survey. This gives you a quick overview of a specific survey's settings.

### list_survey_questions
See what questions are in a survey to understand your data structure. Use this to check what kind of information you're currently collecting.

### get_channel_attribution_report
Get a report on which marketing channels are driving your acquisitions. This shows you which ads or emails are actually working.

### list_survey_templates
Browse available survey designs to launch new feedback campaigns. This makes it faster to start new surveys without starting from scratch.

### check_knocommerce_api_status
Verify your connection to the KnoCommerce API is active. Use this to make sure your data is flowing correctly.

## Prompt Examples

**Prompt:** 
```
List all active surveys.
```

**Response:** 
```
I've found 3 active surveys in your KnoCommerce account:

| Survey Name | Status | ID |
| :--- | :--- | :--- |
| Post-Purchase General | Active | `kc_001` |
| Holiday Feedback | Active | `kc_002` |
| Product Fit Research | Active | `kc_003` |

Which one would you like to examine?
```

**Prompt:** 
```
Show me feedback for survey kc_001.
```

**Response:** 
```
I've retrieved the latest responses for `kc_001`. Here's a summary:

* **Total Responses:** 24
* **Overall Sentiment:** Positive
* **Key Praise:** Users frequently mention 'Fast Shipping' and 'Easy Setup'.
* **Common Complaint:** 3 users mentioned the 'Instruction Manual' was confusing.

Would you like to see the full text for any of these?
```

**Prompt:** 
```
Give me a channel attribution report.
```

**Response:** 
```
Here is the latest channel attribution report for your store:

* **Instagram Ads:** 45% of acquisitions
* **Direct Search:** 20%
* **Email Marketing:** 15%
* **Other:** 20%

It looks like your Instagram campaign is currently the strongest driver of new customers.
```

## Capabilities

### Audit survey responses
Pull and review specific feedback from any active survey.

### Build customer profiles
Link survey history to specific buyer IDs for a full view.

### Track marketing attribution
See which channels are actually driving your acquisitions.

### Preview survey questions
Understand the data structure of your current feedback loop.

### Browse survey templates
Find and launch new feedback campaigns quickly.

## Use Cases

### Identifying product complaints
A manager asks the agent to use list_survey_responses to find common complaints from the last 30 days to identify recurring product issues.

### Checking marketing ROI
A marketer asks for a channel attribution report to see if their latest Instagram spend is driving actual sales or just likes.

### Deep diving into a loyal customer
A support lead uses get_customer_feedback_profile to see every piece of feedback from a specific VIP buyer to personalize their experience.

### Auditing survey structure
A developer uses list_survey_questions to see what data they currently have before they decide to add new fields to the survey.

## Benefits

- Stop exporting CSVs. Use list_survey_responses to get feedback directly into your chat.
- Understand buyer behavior. Use get_customer_feedback_profile to see a customer's full history.
- Know your ROI. Use get_channel_attribution_report to see which ads actually convert.
- Audit feedback faster. Use get_response_details to drill into specific buyer comments.
- Launch campaigns quicker. Use list_survey_templates to find and start new surveys.

## How It Works

The bottom line is you get instant access to your survey data using natural language instead of manual exports.

1. Grab your API key from the KnoCommerce dashboard.
2. Add the Connector to your AI client like Claude or Cursor.
3. Ask your agent to summarize surveys or find specific customer feedback.

## Frequently Asked Questions

**Can KnoCommerce MCP help with survey analysis?**
Yes. It allows your AI agent to pull your survey data directly, summarize the feedback, and highlight common themes so you don't have to read every response manually.

**How do I use KnoCommerce for customer feedback?**
You can use it to audit specific responses, look up feedback history for individual customers, and get a high-level overview of what your buyers are saying about your products.

**Can I see marketing attribution with KnoCommerce?**
Yes. The Connector can pull your latest channel attribution reports, showing you exactly which marketing efforts are driving your customer acquisitions.

**Does KnoCommerce MCP help with buyer profiles?**
It does. You can use it to find specific customers and view their complete feedback history, helping you build a better profile of your most important buyers.

**How do I find survey templates in KnoCommerce?**
You can ask your agent to browse your available survey templates. This helps you find existing designs and launch new feedback campaigns much faster.

**Can I check my KnoCommerce API status?**
Yes, there is a tool to verify your connection status. This ensures your data is flowing correctly between KnoCommerce and your AI client.

**Where do I find my KnoCommerce API Key?**
Log in to your KnoCommerce dashboard and navigate to **Settings** > **API Keys**. You can generate a new REST API key there.

**Can I see the individual questions of a survey?**
Yes, use the `list_survey_questions` tool with the specific `survey_id` to retrieve all questions and their configuration.

**Does this support creating new surveys?**
The current version focus on data retrieval and analysis. You can list templates, but survey creation should be done in the KnoCommerce dashboard.