# Konnektive MCP for AI Agents AI Agent Connect > Konnektive MCP lets you manage your e-commerce CRM and billing through your AI client. You can query orders, audit payment transactions, and update shipping info without leaving your chat window. It's built for e-commerce teams who need to handle high-volume order data, search customer profiles, and monitor audit logs quickly without constant tab-switching. ## Overview - **Category:** ecommerce - **Price:** Free - **Endpoint:** https://edge.vinkius.com/vk_preview_oFvbA3jIeWVonP28oIj8Y2vnHiqOsA3F7rNSMrVh/ai-agent-connect - **Tags:** order-management, crm, transaction-auditing, payment-processing, customer-data ## Description The Konnektive MCP connects your AI agent to your e-commerce backend so you can manage orders and billing without the usual dashboard shuffle. Imagine you're in the middle of a busy sales day and a customer asks for a status update on a specific order. Instead of switching tabs, logging into a dashboard, and digging through rows of data, you just ask your AI client to find it. This connection gives your agent a direct line into your customer profiles, payment gateways, and shipping info. You can pull up purchase histories, check if a payment actually cleared, or update a shipping address on the fly. It does the heavy lifting of navigating the backend so you can stay focused on the customer. Whether you're auditing logs for a billing discrepancy or looking for active marketing campaigns to see what's converting, this puts all that data in one place. You can find it in the Vinkius catalog to get your e-commerce operations moving faster. ## Tools ### get_customer_details Get a full profile for a single customer. Use this to see their history and status at a glance. ### query_konnektive_transactions Search your payment history with JSON filters. It's the best way to audit money moving through your gateways. ### list_billing_campaigns Get a list of all your active marketing campaigns. Use this to see what's currently running in your billing system. ### list_konnektive_products See every product in your catalog. This is great for checking inventory or getting a full list of what you sell. ### update_order_shipping_address Change the shipping destination for an order using a JSON string. This fixes mistakes without needing to open the full dashboard. ### list_fulfillment_houses See all your current fulfillment centers. Use this to check where your products are being shipped from. ### get_konnektive_audit_logs Pull your system audit logs using filters. This is your go-to for tracking administrative actions and security. ### get_order_details Pull every detail for a single order. Use this to see exactly what a customer bought and where it's going. ### query_konnektive_orders Search for specific orders using JSON filters. It helps you find orders quickly by date or status. ### query_konnektive_customers Search your customer database using JSON filters. This makes finding specific accounts fast and easy. ## Prompt Examples **Prompt:** ``` Did Jane Smith's last payment go through? ``` **Response:** ``` Yes, Jane Smith (ID: 98765) had a successful payment of **$120.00** on October 12th. * **Status:** Completed * **Gateway:** Primary * **Reference:** TXN-99821 Would you like me to pull up the order details for this payment? ``` **Prompt:** ``` Update the shipping for order ORD-998 to 555 Maple Ave. ``` **Response:** ``` I've updated the shipping address for order **ORD-998**. **New Destination:** 555 Maple Ave, Springfield. I've sent the update to Konnektive. Is there anything else you need for this order? ``` **Prompt:** ``` What's the current status of our active campaigns? ``` **Response:** ``` You have **3 active billing campaigns** running right now: 1. **Fall Sale 2023** (Active) 2. **Early Bird Discount** (Ends in 2 days) 3. **VIP Loyalty Rewards** (Active) Would you like more details on any of these? ``` ## Capabilities ### Fetch specific order data Use get_order_details to see every detail for a single purchase in one view. ### Search for customer profiles Use query_konnektive_customers to find specific accounts in your CRM quickly. ### Audit payment transactions Use query_konnektive_transactions to track money moving through your payment gateways. ### Update shipping addresses Use update_order_shipping_address to change a destination without opening the dashboard. ### Track system audit logs Use get_konnektive_audit_logs to verify administrative actions and security events. ### List all available products Use list_konnektive_products to see your full catalog or check inventory levels. ### View marketing campaigns Use list_billing_campaigns to see which active promotions are currently running. ## Use Cases ### Fixing a shipping error A customer realizes their address is wrong. You ask your agent to use update_order_shipping_address to fix it immediately. ### Handling a refund request A customer claims they haven't been charged. You use query_konnektive_transactions to find the payment record. ### Onboarding a new VIP You need to see a regular buyer's history. You ask the agent to use query_konnektive_customers to find their profile. ### Checking campaign performance You want to see what's running. You use list_billing_campaigns to see the active marketing list. ## Benefits - Stop manual tab-switching by using get_order_details to see everything about a purchase in one view. - Resolve customer issues faster by pulling up profiles with get_customer_details instantly. - Fix shipping errors on the fly using update_order_shipping_address without logging into a separate dashboard. - Audit your finances with confidence by using query_konnektive_transactions to track every payment. - Keep your marketing on track by viewing active campaigns with list_billing_campaigns in seconds. - Monitor your system's health and security by pulling audit logs with get_konnektive_audit_logs. ## How It Works The bottom line is you get a direct, natural language interface for your entire e-commerce backend. 1. Subscribe to the Konnektive MCP on the Vinkius marketplace. 2. Get your API Login ID and API Password from your Konnektive dashboard. 3. Connect your AI client and start asking questions about your orders or customers. ## Frequently Asked Questions **Can I use Konnektive MCP to manage my e-commerce orders?** Yes, you can query specific orders and get full details on shipping and billing. This lets you track your sales and customer purchases without leaving your chat window. **How does Konnektive MCP help with customer support?** It lets your agent find customer profiles and purchase histories instantly. This means you can answer customer questions faster and with more accurate data. **Can I update shipping info with Konnektive MCP?** Yes, you can update shipping addresses directly through your AI client. This helps you fix errors on the fly without having to log into the Konnektive dashboard. **Is Konnektive MCP good for auditing payments?** It's great for that. You can search your transaction history to verify payments and check audit logs to see exactly what happened in your system. **Can I see my products using Konnektive MCP?** Yes, you can list all products in your catalog or check your active marketing campaigns. It's a quick way to see what you're selling and how you're promoting it. **How do I get started with Konnektive MCP?** Just subscribe on Vinkius, get your API keys from your Konnektive dashboard, and connect your AI client. You'll be ready to manage your data in seconds. **Where do I find my API Login ID and Password?** Login to your Konnektive CRM dashboard, go to the **Admin** or **Settings** section, and look for **API Credentials**. **Can I process refunds with this server?** The current version focuses on data retrieval and auditing. Financial modifications are currently restricted for security. **Does this support all fulfillment houses?** Yes, you can list all configured fulfillment houses using the `list_fulfillment_houses` tool.