# MessageFlow MCP for AI Agents AI Agent Connect > MessageFlow lets you send SMS, WhatsApp, and emails through a single interface. It gives your AI agent the ability to handle omnichannel customer communications, manage message templates, and track delivery statuses in real-time. Connect it to your workflow to move away from juggling multiple communication platforms. ## Overview - **Category:** communication-messaging - **Price:** Free - **Endpoint:** https://edge.vinkius.com/vk_preview_eYd5XGfMDQpTU1OA9Khw3gYV4dut6YArW37UYrUp/ai-agent-connect - **Tags:** omnichannel-communication, delivery-tracking, message-templates, email-marketing, whatsapp-marketing ## Description Imagine your AI agent can actually talk to your customers on the channels they use most without you having to manually copy-paste content into three different dashboards. This Connector bridges that gap by giving your agent direct access to your MessageFlow account. Instead of just drafting a reply, your agent can pick up the phone, metaphorically, and send out a WhatsApp message, an SMS, or a standard email depending on what the situation calls for. It handles the heavy lifting of channel orchestration, so you don't have to worry about whether a specific number supports a certain type of message. You can also have your agent pull up saved templates to keep your brand voice consistent, or check your account balance to make sure your campaigns don't hit a wall mid-send. It's about moving from drafting to doing. By hosting this through the Vinkius catalog, you get a reliable way to keep your customer touchpoints unified. You get a single point of truth for your outgoing messages, delivery reports, and channel configurations, making your communication strategy a lot less messy. ## Tools ### get_template Pull the details of a specific saved message. Use this to ensure your AI uses the correct wording for common requests. ### list_channels See every communication channel connected to your account. This helps you understand what types of messages you can send right now. ### list_messages Look through the history of all messages sent. Use this to audit past interactions or find specific sent items. ### list_templates Get a full list of your saved message templates. This is the best way to see what options are available for automated replies. ### send_email Send a standard email message to a recipient. This is the go-to tool for long-form communication or newsletters. ### send_generic_message Send a message through any available channel. This is your catch-all tool for when the AI decides the best path for a reply. ### send_sms Send a text message to a mobile number. Use this for quick, urgent updates that need to be seen immediately. ### send_whatsapp Send a WhatsApp message to a contact. This is perfect for more personal, conversational business interactions. ### get_delivery_status See if a message was delivered, read, or failed. This helps you identify issues with specific phone numbers or regions. ### get_account_balance Check your current spend and remaining credits. This keeps you from running out of funds during a busy campaign. ## Prompt Examples **Prompt:** ``` Send a WhatsApp message to +15550123 saying 'Your appointment is confirmed for 3pm!' ``` **Response:** ``` I've sent that WhatsApp message for you. Here's the confirmation: - **Recipient**: +15550123 - **Status**: Sent - **Message ID**: mf-88291 I'll keep an eye on the delivery status for you. ``` **Prompt:** ``` Check my current balance and tell me if I have enough to send 100 SMS. ``` **Response:** ``` Checking your account details... - **Current Balance**: $150.00 - **Estimated Cost**: $10.00 You have plenty of credit to send those 100 SMS messages. Would you like me to go ahead and send them now? ``` **Prompt:** ``` Find the 'Welcome' template and send it via email to customer@example.com. ``` **Response:** ``` I've retrieved the 'Welcome' template and sent the email. - **Template Used**: Welcome_New_User_v2 - **Recipient**: customer@example.com - **Status**: Sent successfully ``` ## Capabilities ### Send messages across SMS, WhatsApp, and Email Your agent can pick the best channel to reach a customer and send the message instantly. ### Check if a message actually reached the customer Get real-time delivery reports to see if your messages were successfully received. ### Pull up pre-approved message templates Have your agent use your existing brand templates to ensure every reply sounds right. ### See which communication channels are active Check which channels are currently connected and ready to send messages. ### Check your remaining account balance and limits Monitor your spend and usage limits to prevent any service interruptions. ### View a history of all sent messages Look back at every message sent through the account to audit your communication history. ## Use Cases ### Order Updates A customer asks where their package is. The agent uses send_whatsapp to provide a real-time tracking link. ### Marketing Campaigns A coordinator wants to send a promo. The agent uses list_templates to find the right offer and then send_email to the list. ### Urgent Alerts A system failure occurs. The agent uses send_sms to notify affected users immediately. ### Balance Monitoring An ops manager wants to know if they have enough credit for the weekend. The agent uses get_account_balance. ## Benefits - Stop switching tabs between different messaging apps by using a single point of contact for SMS, WhatsApp, and Email. - Keep your brand voice consistent by having your agent pull from existing message templates with list_templates. - Know exactly when a customer sees your message by checking real-time delivery reports with get_delivery_status. - Avoid unexpected service interruptions by monitoring your spend and limits with get_account_balance. - Quickly see what communication options are available for a specific region using list_channels. - Audit your entire communication history easily by pulling a list of all sent messages with list_messages. ## How It Works The bottom line is you get a unified way to push out messages across multiple platforms without leaving your AI chat. 1. Subscribe to the MessageFlow MCP on Vinkius. 2. Enter your MessageFlow API Key into your AI client settings. 3. Ask your agent to send a message, check a status, or pull a template. ## Frequently Asked Questions **Can MessageFlow MCP send messages to different platforms at once?** Yes, it handles SMS, WhatsApp, and Email through a single connection. You can ask your agent to pick the best method for each specific customer. **How do I know if my messages are actually being delivered?** The Connector allows your agent to pull real-time delivery reports. You'll get confirmation on whether a message was delivered, read, or if it failed. **Can I use saved templates with this Connector?** Yes, you can list and retrieve your pre-approved message templates. This ensures your AI agent uses the correct brand voice for every interaction. **Will this help me manage my communication costs?** Yes, you can have your agent check your current account balance and limits at any time. This helps you avoid running out of credits during a campaign. **Is this Connector good for high-volume marketing?** It's built for omnichannel dispatch, making it ideal for sending notifications and marketing messages across various channels quickly. **Can my AI agent send a message without me choosing the channel?** Yes, you can use a generic message tool that lets the agent decide the best channel based on the context of the conversation. **How do I find my MessageFlow API Key?** Log in to MessageFlow, go to the Dashboard, and look for API Settings or Integration to generate your key. **Can I send messages to multiple channels?** Yes, MessageFlow supports SMS, WhatsApp, and Email. Use the specific tool for each channel or the generic message tool. **Is my communication data secure?** Absolutely. Your token is encrypted at rest and injected securely at runtime.