# Messaggio MCP for AI Agents AI Agent Connect

> Messaggio MCP lets you send bulk SMS, Viber, and WhatsApp messages through one interface. It handles delivery tracking and campaign analytics, letting your AI agent manage multi-channel communication with built-in failover logic like switching to SMS if WhatsApp fails.

## Overview
- **Category:** communication-messaging
- **Price:** Free
- **Endpoint:** https://edge.vinkius.com/vk_preview_DUxEQbEcXGQadMbtosX4EHovD60mX1YH5kF9AoHT/ai-agent-connect
- **Tags:** bulk-sms, omnichannel-messaging, campaign-analytics, delivery-tracking, whatsapp-api, viber-messaging

## Description

Messaggio is a high-performance multi-channel messaging platform that lets you send bulk SMS, Viber, and WhatsApp messages through one unified interface. This Connector brings its routing and failover capabilities to your AI agent, so you can programmatically dispatch messages across multiple apps at once. Your agent can define prioritized channel lists, like trying WhatsApp first and automatically falling back to SMS if a message isn't read within a specific timeframe. It also handles real-time delivery and read status, manages sender IDs for different projects, and sends quick plain-text alerts. By connecting Messaggio to your AI agent, you turn customer communication into a dynamic, context-aware engine that ensures your messages reach their destination through the most effective channel. You'll find this and thousands of other tools in the Vinkius catalog to help build out your full automation stack. It removes the complexity of managing separate platforms for each messaging app, allowing your assistant to handle failover logic and delivery optimization on its own. You don't have to worry about which app a customer prefers or if a specific service is down. The system handles the heavy lifting of pathfinding for every notification, ensuring your brand stays reachable regardless of the platform. It's a way to move from fragmented, manual messaging to a cohesive, automated system that just works.

## Tools

### send_bulk
Send a large volume of messages at once. Use this for marketing blasts or massive notification updates to reach thousands of people instantly.

### check_messaggio_status
Check if your connection to the platform is active. This ensures your agent knows the system is ready before trying to send anything.

### list_templates
See all message templates you've created. This helps your agent pick the right format for a specific task.

### get_message_status
Look up the delivery or read status of a specific message. Use this to confirm if a customer actually saw your notification.

### get_sender
Pull details for a specific sender. This helps your agent identify which identity it should use for a specific project.

### get_template
Retrieve details for a pre-defined message template. This lets your agent use consistent branding for recurring messages.

### list_messages
Get a list of all messages sent. Use this to audit your communication history or check recent activity.

### list_project_senders
See all verified senders for a specific project. This helps you manage multiple identities across different business units.

### list_projects
View all your active projects. This is the first step to identifying where your messaging campaigns are running.

### list_senders
List every sender available in your account. Use this to see your full range of messaging identities at a glance.

### send_message
Send a single message to a specific recipient. This is the primary way to handle one-on-one customer interactions.

### send_simple_sms
Send a plain-text SMS message. Use this as a reliable backup when data-based apps like WhatsApp aren't an option.

## Prompt Examples

**Prompt:** 
```
Notify user 79001234567 that their order is ready. Try WhatsApp first, but if they don't see it in 5 minutes, send a text.
```

**Response:** 
```
I'm setting up a multi-channel message for user 79001234567. I'll prioritize WhatsApp and configure an automatic fallback to SMS if the message isn't read within your 5-minute window. I'll let you know once the message is successfully queued.
```

**Prompt:** 
```
What's the status of the messages we sent to the 'Summer Sale' group?
```

**Response:** 
```
I've checked the delivery status for the 'Summer Sale' campaign. Here's the breakdown:

| Channel | Delivered | Read | Failed |
| :--- | :--- | :--- | :--- |
| WhatsApp | 1,240 | 980 | 12 |
| SMS | 450 | 410 | 2 |

Total reach is 98% across both platforms.
```

**Prompt:** 
```
List the verified senders for the 'Support_Alpha' project.
```

**Response:** 
```
I found the following verified senders for the 'Support_Alpha' project:

* **Sender_01**: Verified for WhatsApp and SMS.
* **Sender_02**: Verified for SMS only.

Would you like me to use one of these for your next message?
```

## Capabilities

### Send bulk messages across multiple channels
Dispatch high-volume notifications across WhatsApp, Viber, and SMS simultaneously.

### Track real-time delivery and read statuses
Monitor exactly when messages are delivered and opened by your recipients.

### Manage project-specific sender IDs
Assign unique sender identities to different business units or projects.

### Set up automated channel failover logic
Configure your agent to switch to a backup channel if the primary one fails.

### Fetch and manage message templates
Pull pre-approved message formats to ensure consistent branding across all communications.

### Monitor project-level messaging performance
Get a high-level view of how your different messaging projects are performing.

## Use Cases

### Automated customer notification with fallback
A support bot notifies a user about a shipping delay. It tries WhatsApp first, but since the user hasn't opened it in 10 minutes, it automatically sends a plain-text SMS.

### Multi-channel marketing blast
A marketing team wants to send a holiday promotion to 5,000 people. They ask the agent to use `send_bulk` to push the message across all three channels simultaneously.

### Real-time alert verification
An ops lead needs to know if the system alert reached the on-call engineer. The agent uses `get_message_status` to confirm the read receipt.

### Project sender auditing
A project manager needs to see which sender IDs are active for Project Alpha. They ask the agent to `list_project_senders` to verify the setup.

## Benefits

- Stop managing multiple APIs for different messaging apps because this Connector unifies WhatsApp, Viber, and SMS into one flow.
- Ensure messages actually get delivered by using the automated failover logic that switches to SMS if a message isn't read.
- Keep your branding consistent by having your agent pull from verified message templates using `get_template`.
- Track your campaign performance in real-time with `get_message_status` to see exactly who opened your alerts.
- Organize your business units easily by managing different sender IDs for various projects using `list_project_senders`.
- Save time on repetitive tasks by letting your agent handle large-scale sends using `send_bulk` instead of manual uploads.

## How It Works

The bottom line is you get a single way to send messages across any channel with automatic failover.

1. Get your Project Login from your Messaggio dashboard.
2. Connect your account using the secure setup instructions.
3. Tell your AI agent to send messages with specific routing rules.

## Frequently Asked Questions

**Can Messaggio MCP send messages on multiple platforms at once?**
Yes, it allows your agent to send messages via WhatsApp, Viber, and SMS through one single connection.

**Does it handle what happens if a message fails to deliver?**
Yes, you can set up routing rules so your agent automatically tries a backup channel, like SMS, if your primary choice isn't available.

**Can I use pre-made templates for my messages?**
You can use `get_template` to let your agent pull specific, approved message formats to keep your branding consistent.

**Is this good for sending large marketing blasts?**
Definitely. It includes a `send_bulk` tool specifically for pushing out high-volume messages across different channels.

**How do I know if my customers actually read my messages?**
The Connector provides real-time delivery and read statuses, so your agent can report back on exactly who saw your notification.

**Can I manage different identities for different projects?**
Yes, you can list and manage project-specific senders to keep your different business units organized.

**What is failover routing?**
It's the ability to automatically try alternative channels (like SMS) if the primary channel (like WhatsApp) fails or the message isn't read.

**Can the agent check if a message was read?**
Yes, by using the get_messages_status tool, the agent can retrieve the 'read' status for supported channels like Viber and WhatsApp.

**Does it support templates?**
Yes, you can configure WhatsApp and Viber templates in the Messaggio dashboard and have the agent trigger them via the send tool.