# Mews MCP for AI Agents AI Agent Connect

> Mews MCP. Connect your hotel's property management system to your AI agent. Let your team manage reservations, check room statuses, and handle guest billing through a simple chat. It turns a complex PMS into a voice-ready concierge for front desk staff and managers.

## Overview
- **Category:** erp-operations
- **Price:** Free
- **Endpoint:** https://edge.vinkius.com/vk_preview_xJjNYCQ6VYZbpqwTjgSK7QBNs5wKbCGmu16bsC8p/ai-agent-connect
- **Tags:** property-management, reservations, hotel-management, guest-experience, cloud-pms

## Description

This Mews MCP lets you turn your hotel's front desk into a conversational hub. Instead of clicking through a dozen tabs to see who's arriving or which rooms are ready, you just ask your AI agent. It handles the heavy lifting of digging through the Mews system to find guest preferences, check housekeeping updates, or pull up a folio for a guest who's ready to check out. You can get a morning briefing on VIPs, check the status of room blocks, or review current pricing plans without leaving your current workspace. You no longer have to hunt for information in nested menus or copy-paste data between different software windows. Since Vinkius hosts this Connector, you can plug it into your existing AI setup and start using it immediately. It's about getting answers and taking actions in the property management system using natural language. This means your team can spend less time staring at a screen and more time interacting with the people who matter most. From checking a guest's loyalty status to verifying a payment settlement, interactions become a quick conversation rather than a multi-step chore.

## Tools

### get_reservations
Pull hotel reservations filtered by a specific date range. This helps you quickly see daily arrivals or tonight's occupancy.

### list_payments
View a list of payments including amounts, dates, and settlement status. Use this to track incoming revenue.

### get_property_info
Retrieve the core hotel configuration details. This is useful for understanding property-wide settings.

### get_reservation
Get the specific details for a single reservation. This allows for deep dives into individual booking data.

### search_guests
Search for guest profiles to see loyalty status, preferences, and past stays. This helps personalize the guest experience.

### get_guest
Retrieve a specific guest profile. Use this to pull up a single person's history and contact info.

### list_rooms
List all rooms in the hotel. This gives you a bird's eye view of the property's inventory.

### list_room_blocks
List room blocks with dates and release dates. This is essential for managing group bookings.

### list_rates
List room rates with pricing and availability rules. Use this to check current pricing across different plans.

### list_services
List all hotel services. This helps you see what's bookable and available to guests.

### list_outlet_items
List POS items with pricing and categories. Use this to check the menu or retail offerings.

### list_bills
List guest bills filtered by a specific guest. This lets you see a complete financial history for a stay.

## Prompt Examples

**Prompt:** 
```
Who's checking in today and do we have any VIPs?
```

**Response:** 
```
🏨 **Today's Check-ins**

📊 **12 arrivals** | 3 VIP | 2 groups

**VIP Arrivals** ⭐
- **Sir James & Lady Henderson** — Presidential Suite 801
  💎 Platinum loyalty | 14 past stays | $127,000 LTV
  🍾 Pre-arrival: champagne, flowers, late check-out

- **Dr. Sarah Chen** — Deluxe King 412
  💎 Gold loyalty | Business travel
  🚗 Airport transfer confirmed 14:30
```

**Prompt:** 
```
What's the status of the 3rd floor rooms?
```

**Response:** 
```
On the 3rd floor:
- **Clean & Inspected**: 12 rooms
- **Dirty (Occupied)**: 5 rooms
- **Out of Order**: Room 304 (Plumbing issue)

**Priority**: Room 310 has a VIP arrival at 2:00 PM. Housekeeping should prioritize this room first.
```

**Prompt:** 
```
What's the ADR for this weekend?
```

**Response:** 
```
The projected **Average Daily Rate (ADR)** for this upcoming Friday to Sunday is **$245**. 

This is driven by high demand and strong performance in our premium suite categories.
```

## Capabilities

### Check guest check-ins
This Connector lets you see who is arriving today and identify VIP guests instantly.

### Search guest profiles
This Connector pulls up loyalty status, past stays, and specific guest preferences quickly.

### Monitor room status
This Connector provides real-time updates on which rooms are clean, dirty, or out of order.

### View billing info
This Connector lets you access guest folios, current balances, and payment histories.

### Review property rates
This Connector shows you current pricing plans, availability rules, and POS items.

### Manage room blocks
This Connector lets you view dates, room types, and release dates for group bookings.

## Use Cases

### VIP Morning Briefing
A front desk agent asks 'Who are our VIPs today?' and gets a summary of loyalty status and pre-arrival requests.

### Housekeeping Priority
A supervisor asks 'Which rooms on the 3rd floor are ready?' to coordinate the cleaning crew for afternoon arrivals.

### Quick Balance Check
A guest asks for their final bill and the agent uses `list_bills` to see the total and any outstanding charges.

### Rate Plan Analysis
A revenue manager asks for the ADR for the weekend to see how premium suites are performing against standard rates.

## Benefits

- Faster check-ins: Use `get_reservations` to identify VIPs and groups instantly without manual searching.
- Personalized service: Use `search_guests` to see loyalty tiers and preferences before the guest even reaches the desk.
- Real-time housekeeping: Use `list_rooms` to see which rooms are clean or out of order to prioritize turnover.
- Accurate billing: Use `list_bills` and `list_payments` to verify guest balances and payment statuses quickly.
- Better revenue oversight: Use `list_rates` and `get_property_info` to monitor pricing and property configuration.
- Easier group management: Use `list_room_blocks` to track release dates and room types for large events.

## How It Works

The bottom line is you get a conversational interface for your hotel's entire operational backend.

1. Connect your Mews account to the Connector via the Vinkius dashboard.
2. Authorize your AI client to access the specific tools needed for your role.
3. Start asking questions like 'Who is checking in today?' or 'Is room 302 ready?' to get instant data.

## Frequently Asked Questions

**Can the Mews MCP help my front desk staff?**
Yes, it lets them pull up guest profiles and room statuses through a chat interface. This means they can answer guest questions faster without searching through multiple tabs.

**How does the Mews MCP handle guest billing?**
It can retrieve guest folios and payment histories so you can check balances quickly. This helps ensure accurate check-outs and reduces payment errors.

**Can I use the Mews MCP to see housekeeping updates?**
Yes, it provides real-time status on which rooms are clean, dirty, or out of order. This helps your team coordinate room turnovers more efficiently.

**Does the Mews MCP support room blocks?**
It allows you to view dates, room types, and release dates for group bookings. This makes managing large events much simpler for your team.

**Can I check hotel rates with the Mews MCP?**
It can pull pricing, restrictions, and availability rules for your various rate plans. This gives you instant access to your current pricing strategy.

**Is the Mews MCP good for revenue management?**
It helps you monitor ADR trends and property configurations through natural language. You can get a high-level view of your performance without manual reporting.

**What types of hotels use Mews?**
Mews serves 5,000+ properties in 85+ countries — from boutique hotels and hostels to luxury resorts and hotel groups. It's a cloud-native PMS designed for modern hospitality.

**Is the Mews API suitable for large hotel groups?**
Yes, Mews provides a robust API that supports multi-property operations, making it ideal for hotel groups to manage central reservations, corporate billing, and group-wide reporting.

**Can I check room housekeeping status in real-time?**
Yes, you can query Mews to get the real-time status of any room, including whether it is clean, dirty, inspected, or out of order, which helps prioritize housekeeping efforts.