# MiiTel MCP for AI Agents AI Agent Connect

> MiiTel MCP connects your voice intelligence data to your AI agent. It lets you manage call and meeting records, trigger CSV data exports, and import external phone logs into MiiTel using natural language commands.

## Overview
- **Category:** customer-support
- **Price:** Free
- **Endpoint:** https://edge.vinkius.com/vk_preview_WmYgYh21Wr5D3uhVFAhaB8B0ihn3nfYN6PHNlVeW/ai-agent-connect
- **Tags:** voice-intelligence, call-analytics, meeting-transcription, data-export, crm-integration, sales-coaching

## Description

Connect your MiiTel account to your AI agent to handle voice intelligence tasks without the manual overhead. This Connector lets you manage call and meeting histories, generate data exports, and import external records through simple conversation. It takes the repetitive work out of data entry by allowing your agent to populate meeting records with host and participant details automatically. If you need to pull your call history for a report, you can just ask the agent to start a CSV generation. It manages the export queue for you, so you don't have to monitor the progress manually. It's built for people who need to move data between telephony systems and CRMs quickly. Since Vinkius hosts this in its catalog, you can get it running in your existing setup with just a few credentials. It turns a tedious multi-tab process into a single command, making your voice data actually useful for your daily operations.

## Tools

### create_meeting_record
Generate a new meeting entry with host and participant details. It saves you from manual data entry when logging group calls.

### create_queue
Start a new CSV generation process for your call or meeting history. Use this to get your data ready for external analysis.

### list_queues
See the status of all your active CSV export requests. You can quickly check if a report is still processing or ready for download.

### create_call_record
Send call data from external systems into MiiTel via webhooks. This helps keep your history unified across different platforms.

## Prompt Examples

**Prompt:** 
```
List my active CSV export queues.
```

**Response:** 
```
I've checked your export queues. Here's what's happening:

| Queue ID | Status | Type |
| :--- | :--- | :--- |
| Export_01 | **COMPLETED** | Meeting History |
| Export_02 | **PROCESSING** | Call Logs |

Would you like me to start a new export for a specific category?
```

**Prompt:** 
```
Create a meeting record for the board call today with host Jane Doe and 5 participants.
```

**Response:** 
```
I've initiated the creation of your meeting record. I've logged Jane Doe as the host and included the 5 participants in the metadata. The record is now live in your MiiTel account.
```

**Prompt:** 
```
Import the call record from the webhook 'web-99' that just finished.
```

**Response:** 
```
I've sent the data for call 'web-99' to MiiTel. It's being processed now and will appear in your history shortly.
```

## Capabilities

### Create call records from external webhooks
Bring data from external phone systems into MiiTel automatically.

### Generate meeting records with metadata
Populate meeting entries with host and participant details in one go.

### Trigger CSV data exports
Start the process of converting call and meeting history into CSV files.

### Monitor export queue status
Check if your data export requests are waiting, processing, or finished.

### Sync external phone logs
Import records from other telephony platforms into your MiiTel ecosystem.

## Use Cases

### Importing logs from a legacy phone system
A support lead has logs from an old system. They ask the agent to use create_call_record to import those logs into MiiTel.

### Generating weekly meeting reports
A data analyst needs a CSV of all meetings. They tell the agent to use create_queue to generate the file for their dashboard.

### Checking on a pending data export
A sales manager wants to see if a report is done. They ask the agent to use list_queues to check the status of the last export.

### Logging a multi-person board call
A team just finished a call. The manager asks the agent to use create_meeting_record to save the host and participant info.

## Benefits

- Stop copy-pasting call IDs. Use create_call_record to pull data from external phone systems directly into MiiTel.
- Automate meeting logs. Use create_meeting_record to populate participant and host metadata without typing.
- Get data for your reports faster. Use create_queue to start CSV exports for call history analysis.
- Track your exports in real time. Use list_queues to see if your data is ready for your dashboard.
- Keep your CRM clean. Sync all your telephony records into one place for a unified view of customer interactions.
- Reduce manual data entry errors. Let your agent handle the specific metadata for every new meeting or call record.

## How It Works

The bottom line is you get a hands-free way to sync and export voice data without leaving your chat interface.

1. Subscribe to the Connector and grab your MiiTel Tenant Code and API credentials.
2. Input those credentials into your AI client's configuration.
3. Ask your agent to list your queues or import a new call record.

## Frequently Asked Questions

**How does the MiiTel MCP help my sales team?**
It automates the way your team logs calls and meetings. Instead of manual entry, your AI agent can pull data from other systems and update MiiTel automatically.

**Can I use the MiiTel MCP to get CSV reports?**
Yes. You can tell your agent to start a CSV export for your call or meeting history. It handles the queue and lets you know when the file is ready.

**Does the MiiTel MCP support importing external phone logs?**
It does. You can use it to bring call records from other telephony systems into your MiiTel account, keeping all your voice data in one place.

**Will the MiiTel MCP help with my CRM data?**
It helps by ensuring your MiiTel records are accurate and up to date. By automating the import of call records, it keeps your primary data source clean.

**How do I check if my MiiTel data export is finished?**
You can just ask your agent to check the status of your export queues. It will tell you if your request is still processing, waiting, or completed.

**Can the MiiTel MCP handle meeting participant details?**
Yes, it can. When you create a meeting record, it includes the host and participant metadata so you don't have to type it in manually.

**Can I programmatically trigger a CSV export of my call history?**
Yes. Use the `create_queue` tool to generate CSV exports for call or meeting histories. You can then monitor the progress using `list_queues`.

**How do I check if my data export is ready for download?**
Use the `list_queues` tool. You can filter by `process_status` (e.g., WAITING, PROCESSING, COMPLETED) to see the current state of your requested exports.

**Can I bring call data from other phone systems into MiiTel?**
Absolutely. The `create_call_record` tool allows you to import call history and audio files from external systems into MiiTel via webhooks.