# MRPLN MCP for AI Agents AI Agent Connect

> MRPLN MCP lets you manage multi-channel customer engagement through WhatsApp, SMS, and Email. It connects your marketing automation to your AI agent so you can handle customer messages, track tactic performance, and manage your lead database without switching tabs. It's built for agencies and e-commerce owners who need to scale their outreach without the manual overhead of jumping between different communication platforms.

## Overview
- **Category:** communication-messaging
- **Price:** Free
- **Endpoint:** https://edge.vinkius.com/vk_preview_cLL5etJZCIyVPe92v8q6Vg3wke8cBhKJBVkIivr5/ai-agent-connect
- **Tags:** whatsapp-api, sms-marketing, email-automation, customer-database, omnichannel-messaging

## Description

This Connector connects your MRPLN account to your AI agent so you can manage multi-channel customer engagement in one place. Instead of jumping between different apps to send a WhatsApp message, draft an email, or check an SMS status, you can do it all from your AI client. You can manage your entire marketing database, from creating new leads to updating existing ones, without manual data entry. It handles the heavy lifting of multi-channel communication so you can focus on your actual strategy. When you use it through the Vinkius catalog, you're giving your agent a direct line to your communication hub. You get a unified way to send messages, manage templates, and monitor ROI without the constant context switching. You can pull performance analytics for specific tactics to see what's working and what isn't, all while keeping your brand voice consistent with pre-approved templates.

## Tools

### create_customer
Adds a new lead or customer to your database. This keeps your marketing records organized from the start.

### get_customer
Pulls specific details for a single customer record. It helps you quickly check a person's history before reaching out.

### get_tactic_performance
Retrieves analytics for a specific marketing tactic. You can see exactly how a campaign is performing in real-time.

### list_customers
Shows your entire list of customers and leads. Use this to get a bird's-eye view of your current database.

### list_tactics
Lists all your active marketing tactics. This helps you keep track of which campaigns are currently running.

### list_waba_templates
Shows all your approved WhatsApp Business templates. You can quickly see which pre-approved messages are available to send.

### send_email_message
Sends an email to a customer. It's the standard way to reach people who prefer traditional inbox communication.

### send_sms_message
Sends a text message to a phone number. This is perfect for time-sensitive alerts or quick updates.

### send_whatsapp_message
Sends a WhatsApp message using your approved templates. It's the primary way to engage with customers on mobile.

### update_customer
Modifies an existing customer's information. Use this to keep your lead data fresh and accurate.

## Prompt Examples

**Prompt:** 
```
Show me the performance of my 'Summer Flash Sale' tactic.
```

**Response:** 
```
### Campaign Performance: Summer Flash Sale

| Channel | Messages Sent | Conversions | Conversion Rate |
| :--- | :--- | :--- | :--- |
| WhatsApp | 1,200 | 144 | 12% |
| SMS | 800 | 40 | 5% |
| Email | 3,000 | 90 | 3% |

**Total Conversions:** 274
**Primary Channel:** WhatsApp is currently driving the highest engagement.
```

**Prompt:** 
```
Send a WhatsApp message to +15550123 using the 'welcome_template'.
```

**Response:** 
```
✅ **Message Sent Successfully**

*   **Recipient:** +15550123
*   **Template:** `welcome_template`
*   **Status:** Delivered

Your customer has been notified via the official WhatsApp Business API.
```

**Prompt:** 
```
List my last 5 customers and update their status to 'Contacted'.
```

**Response:** 
```
I've retrieved your 5 most recent customers and updated their status.

**Updated Records:**
*   **John Doe** (+123456789) $\rightarrow$ Contacted
*   **Jane Smith** (+987654321) $\rightarrow$ Contacted
*   **Bob Johnson** (+5550199) $\rightarrow$ Contacted
*   **Alice Brown** (+5550188) $\rightarrow$ Contacted
*   **Charlie Davis** (+5550177) $\rightarrow$ Contacted
```

## Capabilities

### Send WhatsApp messages using approved templates
Your agent can send official messages to customers using your pre-approved templates.

### Dispatch SMS and email messages
Reach your audience across multiple channels with a single request to your agent.

### Create and update customer records
Maintain a clean database by adding new leads or modifying existing contact info.

### Pull performance analytics
Get real-time data on how your specific marketing tactics are performing.

### Manage message templates
List and access your approved communication templates to keep your branding consistent.

## Use Cases

### Abandoned Cart Recovery
An e-commerce owner asks the agent to send a WhatsApp message using a specific template to a customer who left items in their cart.

### Lead Qualification
A sales rep asks the agent to list all customers and then update the status of those who responded to a recent SMS campaign.

### Campaign Analysis
A marketing manager asks the agent to show the performance of the 'Winter Sale' tactic to see which channel is performing best.

### Bulk Outreach
An agency asks the agent to send a follow-up email to all customers who haven't engaged with a WhatsApp message in over 30 days.

## Benefits

- Reach customers on their favorite platforms. Use send_whatsapp_message, send_sms_message, and send_email_message to engage people where they are most active.
- Keep your database accurate. Use create_customer and update_customer to ensure your agent always has the latest lead information.
- See your campaign ROI in real-time. Pull data with get_tactic_performance to see which marketing tactics are actually converting.
- Stay on-brand with every message. Access your official templates with list_waba_templates to ensure your WhatsApp communication is consistent.
- Get full context on every lead. Use get_customer and list_customers to see a person's history before your agent starts a conversation.

## How It Works

The bottom line is you get a single point of control for all your outgoing customer communications.

1. Subscribe to the MRPLN MCP and grab your API key from your dashboard.
2. Paste that key into your AI client settings.
3. Ask your agent to send messages or pull customer data.

## Frequently Asked Questions

**Can I use MRPLN MCP to send WhatsApp messages?**
Yes, you can send messages through your approved WhatsApp Business templates. This ensures your communication stays compliant with Meta's official API.

**Does MRPLN MCP work with my existing customer list?**
Yes, it connects directly to your MRPLN account. Your agent can list, retrieve, and update customer records in your database automatically.

**How do I track my marketing campaign results?**
You can ask your agent to pull performance analytics for any specific tactic in your account. It will show you metrics like conversion rates and message volume.

**Can I send both SMS and Email?**
Yes, the Connector supports multi-channel messaging. You can send SMS, Email, and WhatsApp messages from the same interface.

**Is my customer data secure?**
Your agent accesses your data using your MRPLN API key. This means your information stays within your own account and follows your existing security protocols.

**How do I manage my message templates?**
You can list and use your pre-approved templates directly through your agent. This helps you maintain a consistent brand voice across all channels.

**Can I see which of my tactics are performing best?**
Yes, by pulling performance data for your various tactics, your agent can help you identify which channels and campaigns are delivering the best ROI.

**How do I get my MRPLN API Key?**
Log in to your MRPLN dashboard at app.mrpln.com, go to **Settings** > **API Keys**, and generate a new key for your integration.

**Can I send free-form WhatsApp messages?**
WhatsApp Business API primarily requires approved templates for business-initiated conversations. Free-form text is available only within a 24-hour service window after a user message.

**Which channels are supported for messaging?**
MRPLN currently supports WhatsApp Business API, SMS, and Email messaging through this Connector.