# NCR Voyix MCP for AI Agents AI Agent Connect

> NCR Voyix lets you manage your retail operations and commerce catalog through your AI agent. You can track orders, check inventory levels across different sites, and manage customer loyalty programs without leaving your chat interface. It connects your commerce data directly to your workflow, making it easy to pull product details or site configurations on the fly.

## Overview
- **Category:** industry-titans
- **Price:** Free
- **Endpoint:** https://edge.vinkius.com/vk_preview_qRMgnk8Casd9cZqDShvAisnbdxN8oIza5oCPDw0r/ai-agent-connect
- **Tags:** retail-operations, order-tracking, digital-commerce, catalog-management, inventory-control, point-of-sale

## Description

Imagine you're in the middle of a busy day and need to know if a specific item is in stock at your flagship store. Instead of logging into a complex commerce portal and digging through nested menus, you just ask your AI agent. This Connector connects your NCR Voyix account to your AI client so you can get answers in seconds. You can pull up order metadata, check loyalty program statuses, or browse your entire product catalog just by talking to your agent. It takes the friction out of retail management by bringing the data to you. When you use this through the Vinkius catalog, you're essentially giving your AI a direct line to your commerce operations. It's about moving from searching for data to getting answers. Whether you're an operations lead trying to spot trends in order volume or a manager verifying site configurations, this setup lets you handle the heavy lifting of retail data management through a simple conversation.

## Tools

### get_loyalty_programs
View your active loyalty and reward programs. This is great for checking what perks your customers get.

### get_order
Pull specific details for a single order. You can see the status, site, and specific items in that purchase.

### get_product
Get the full details for a single product. Use this to see descriptions, pricing, and other key specs.

### get_site
View the configuration for a specific site. This shows you the setup for a physical or digital commerce location.

### list_catalogs
See every catalog available in your commerce system. This helps you understand how your products are grouped.

### list_customers
Get a list of all registered customers. Use this to see who is interacting with your commerce platform.

### list_orders
Pull a list of all commerce orders. This is your go-to for tracking high-level sales activity.

### list_products
List all items in your catalog. Use this to get a broad view of everything you sell.

### list_sites
See all your physical and digital commerce sites. This helps you manage your entire retail footprint.

### list_inventory
See current stock levels for any product at a specific site. This helps you avoid overselling items.

## Prompt Examples

**Prompt:** 
```
What's the stock for the 'Summer T-Shirt' at the Westside Mall site?
```

**Response:** 
```
Checking the Westside Mall inventory... I found 12 units of the 'Summer T-Shirt' currently in stock. Would you like me to check any other nearby locations?
```

**Prompt:** 
```
Can you show me the status of order ORD-12345?
```

**Response:** 
```
Looking up order ORD-12345... This order was placed at the Main Street flagship. It is currently **READY_FOR_PICKUP** and contains 2 items.

| Item | Quantity |
| :--- | :--- |
| Summer T-Shirt | 1 |
| Blue Jeans | 1 |
```

**Prompt:** 
```
List our active loyalty programs.
```

**Response:** 
```
I've found 2 active loyalty programs in your NCR Voyix account:

* **Gold Rewards**: 5% off for members
* **VIP Perks**: Early access to sales

Would you like more details on either of these?
```

## Capabilities

### Check real-time stock levels
See exactly how many units of a product are available at any specific physical or digital site.

### Pull order metadata
Get complete details on customer orders including line items and status across all locations.

### Browse product catalogs
View every product in your global catalog along with descriptions and pricing.

### View site configurations
Get detailed info on your physical and digital commerce sites from your NCR Voyix account.

### Manage loyalty programs
List and monitor active rewards and loyalty programs for your customers.

### Retrieve customer lists
Access a list of registered customers to better understand your commerce base.

## Use Cases

### Checking stock for a specific store
A store manager needs to know if a jacket is in stock at the downtown location. They ask the agent, which uses list_inventory to provide an immediate count.

### Summarizing recent sales activity
An ops lead wants to see the total orders from last night. The agent uses list_orders to pull the data for a quick summary.

### Auditing product descriptions
A catalog manager needs to update a product price. They use get_product to see the current details before making changes.

### Resolving customer order status
A customer service rep needs to check a specific order status. They use get_order to find the pickup status and items.

## Benefits

- Get instant answers on stock levels across multiple sites using list_inventory without logging into a separate portal.
- Pull order metadata and line items quickly with get_order to handle customer inquiries in real time.
- Verify product details and pricing across your entire catalog using list_products to keep your store data consistent.
- View site configurations for both physical and digital locations with get_site to manage your retail footprint.
- Access customer loyalty programs and rewards with get_loyalty_programs to provide better personalized service.
- Browse all available commerce catalogs with list_catalogs to understand your full product distribution.

## How It Works

The bottom line is you get instant access to your retail commerce data through a natural conversation.

1. Subscribe to the NCR Voyix MCP on Vinkius.
2. Enter your NCR API Key, Shared Secret, and Organization Number.
3. Ask your AI client questions about your retail inventory or orders.

## Frequently Asked Questions

**How does the NCR Voyix MCP help my retail business?**
It gives your AI agent the ability to read your commerce data. You can check stock, pull orders, and see product info just by asking questions.

**Can I use the NCR Voyix MCP to check inventory at different locations?**
Yes. You can ask the agent to check stock levels at any specific site in your account to see what's available.

**Does the NCR Voyix MCP work with my current orders?**
It allows your agent to retrieve specific order details and line items from your NCR Voyix account for quick reference.

**Can I manage my product catalog with the NCR Voyix MCP?**
You can browse your catalogs, view product descriptions, and check pricing across your entire commerce system.

**Is the NCR Voyix MCP good for customer support?**
It's great for support teams who need to quickly see order statuses or loyalty program details without switching apps.

**How do I connect my NCR Voyix account to my AI agent?**
You'll need your API Key, Shared Secret, and Organization Number from your NCR Voyix account to set it up.

**How do I find my NCR Organization Number?**
Your Organization Number (nep-organization) is provided by NCR during your account onboarding. You can also find it in your NCR Cloud Developer Portal profile settings.

**Can I check stock for a specific store?**
Yes! Use the `list_inventory` tool and provide the specific Site ID to see all current stock levels at that physical location.

**What is the global catalog?**
The global catalog contains all the items and products your business offers across all sites. You can browse this master list using the `list_products` tool.