# Okendo Reviews MCP for AI Agents AI Agent Connect > Okendo Reviews lets you manage your store's social proof and customer feedback directly through your AI agent. Instead of digging through a dashboard, you can ask your agent to pull recent reviews, check product ratings, or see what customers are asking in your Q&A section. It connects your Okendo account so you can keep a pulse on your brand's reputation without switching tabs. ## Overview - **Category:** ecommerce - **Price:** Free - **Endpoint:** https://edge.vinkius.com/vk_preview_dDAWubnpcNaJ6lvBPdEUyIfmoBDOEByRFfH20lFT/ai-agent-connect - **Tags:** customer-reviews, social-proof, feedback-loop, ratings, customer-engagement, product-feedback ## Description Okendo Reviews lets you manage your store's social proof and customer feedback directly through your AI agent. Usually, this involves hopping between different tabs to see what people are saying about specific products, checking your overall store rating, or digging through Q&A threads to see if customers are confused about sizing or shipping. It's a lot of manual clicking that takes you away from actual strategy. This Connector changes that by letting you talk to your data. You can ask your agent to summarize the latest sentiment, pull out specific photos customers have shared, or look up the exact stats for your best-sellers. Because Vinkius makes it so easy to plug this into your existing workflow, you can stay in your preferred workspace while your agent handles the heavy lifting of data retrieval. You stop being a data entry clerk and start being a strategist who actually sees the big picture of your customer's experience. Instead of manually searching for a specific photo or copy-pasting a rating into a spreadsheet, you just describe what you need. Your agent handles the heavy lifting of navigating the platform to find that information for you. It turns a tedious research task into a simple conversation. ## Tools ### get_aggregate_ratings Get the overall star rating and review count for your entire store. This helps you track your brand's general reputation at a glance. ### get_okendo_product_details Pull specific review metrics and info for a single product. Use this to see how a specific item is performing compared to others. ### get_question_details Fetch the full details of a specific customer question. This is useful when you need to see the exact wording of a buyer's inquiry. ### get_review_details Retrieve the complete metadata and content for a specific review. Use this to get every detail of a single customer's feedback. ### get_store_settings View the high-level configuration and display settings for your Okendo account. This lets you check your current account configuration quickly. ### list_question_answers See all the answers provided for a specific customer question. Use this to ensure your team is providing consistent information. ### list_review_media Get a list of photos and videos uploaded by your customers. This is a great way to find content for your social media or ads. ### list_okendo_products See all the products currently tracked within your Okendo instance. Use this to get a full list of your reviewed inventory. ### list_customer_questions Pull a list of all questions asked by customers on your site. This helps you identify common hurdles in the buying process. ### list_reviews Get a list of all customer reviews including ratings and titles. Use this to scan through recent feedback for general trends. ## Prompt Examples **Prompt:** ``` What are people saying about the new leather boots? ``` **Response:** ``` I've looked at the recent reviews for the leather boots. Customers are generally loving the comfort, but 3 out of 10 mentioned that the laces are a bit short. Here's a summary of the feedback: | Rating | Feedback | Count | |---|---|---| | 5 Star | "Super comfy" | 22 | | 4 Star | "Laces are short" | 8 | Would you like me to pull the specific reviews that mentioned the laces? ``` **Prompt:** ``` Show me some customer photos from last week. ``` **Response:** ``` I found 8 new photos uploaded by customers in the last 7 days. Most show the product being used in outdoor settings. * **Photo 1**: Customer in a forest setting. * **Photo 2**: Close up of the stitching. * **Photo 3**: Group shot with friends. I can pull the specific review text for any of these if you'd like to see the context. ``` **Prompt:** ``` What's our overall store rating right now? ``` **Response:** ``` Your store is currently sitting at a **4.7-star rating** based on 2,400 total reviews. That's a great position to be in! Would you like to see the ratings for your top 3 best-selling products as well? ``` ## Capabilities ### Pull recent customer reviews Get a list of the latest ratings and comments to see what people are saying right now. ### Check overall store ratings See your total star rating and review count to monitor your brand's general reputation. ### View product review metrics Look up specific ratings and feedback for any product in your inventory. ### Browse customer media Access photos and videos uploaded by your customers for use in marketing materials. ### Scan Q&A sections Identify common customer questions and hurdles to improve your product info. ### Fetch specific review details Get the full content and metadata for a single review using its unique ID. ## Use Cases ### Spotting a product defect A manager asks for the 10 most recent reviews. The agent uses list_reviews to find a trend of broken hinges, allowing the team to alert the warehouse. ### Building an ad campaign A marketer asks for customer photos. The agent uses list_review_media to find 5 high-quality images of people using the product in real life. ### Answering a common FAQ A support rep asks about shipping questions. The agent uses list_customer_questions to find the top 3 hurdles and suggests drafting a new help article. ### Checking a product launch An owner asks for the ratings of a new item. The agent uses get_okendo_product_details to show the 4.8-star average and 50 new reviews. ## Benefits - Stop manual dashboard hopping by pulling store ratings and product metrics directly into your chat. This saves you from switching tabs when you just need a quick status update on your brand's performance. - Find high-quality social proof faster by using list_review_media to grab customer photos for ads. You can quickly identify the best content to feature in your next marketing campaign. - Identify product friction points quickly with list_customer_questions to see what buyers are stuck on. This helps you spot common hurdles and improve your product descriptions. - Get a pulse on brand health instantly using get_aggregate_ratings to see your total score. It gives you an immediate snapshot of how your customers feel about your store. - Speed up support responses by using list_question_answers to see what's already been told to customers. This ensures your team provides consistent information every time. ## How It Works The bottom line is you get a conversational interface for your entire Okendo feedback loop. 1. Subscribe to the Okendo Reviews MCP on Vinkius. 2. Provide your Okendo Subscriber ID (Store ID) when prompted. 3. Ask your AI client to pull ratings, reviews, or Q&A data. ## Frequently Asked Questions **Can Okendo Reviews help me find customer photos?** Yes, it lets your AI agent find all photos and videos uploaded by customers. You can then ask the agent to pick out the best ones for your marketing materials. **How do I see what customers are asking in my Q&A?** You can ask the agent to list all questions from your Okendo account. It will show you the questions and answers so you can spot common product issues. **Can I use this to check my store's overall rating?** Absolutely. Your agent can pull the aggregate star rating and review count for your entire store instantly. **Does this work with my existing Okendo account?** Yes, it connects directly to your Okendo store using your Subscriber ID. You don't need to change any settings in your Okendo dashboard. **Can I look up specific feedback for a single product?** Yes, the agent can pull the specific review metrics and data for any product tracked in your Okendo account. **Is this good for identifying product defects?** It's excellent for that. You can ask the agent to find recent reviews with lower star ratings to see if a specific issue is trending. **How do I find my Okendo Subscriber ID?** You can find your Subscriber ID in the Okendo dashboard settings. It is a unique identifier for your specific store instance. **Does this support AI-generated review summaries?** This implementation focuses on retrieving raw review and Q&A data. If your Okendo plan includes AI summaries, they may be accessible within the detailed review metadata. **Can I see photos uploaded by customers?** Yes! Use the `list_review_media` tool to retrieve a list of all visual assets (photos and videos) provided by your customers in their feedback.