# Opsgenie MCP for AI Agents AI Agent Connect

> Opsgenie MCP lets you manage alerts, on-call rotations, and major incidents directly from your AI agent. Stop switching tabs to handle high-priority pings. You can acknowledge alerts, add technical notes, and check who's on-call for any schedule using simple chat commands.

## Overview
- **Category:** industry-titans
- **Price:** Free
- **Endpoint:** https://edge.vinkius.com/vk_preview_uPQUgw1xADYOtKUBVBB9krhgyGlrf1d2pTJftlXr/ai-agent-connect
- **Tags:** alerting, on-call, incident-response, sre, monitoring, workflow-automation

## Description

Imagine it's 3 AM and a critical production alert hits. Instead of logging into a dashboard, hunting for the right team, and manually updating status logs, you just tell your agent what to do. This Connector connects your Opsgenie account to your AI client so you can handle the heavy lifting through conversation. You can ask who's currently on-call for a specific rotation or tell your agent to acknowledge a specific alert and add a note about your investigation. It moves the work of incident coordination from a cluttered UI into a focused chat. Since Vinkius hosts this Connector, you get a reliable way to keep your team informed without the constant context switching. It's about making incident response feel like a conversation rather than a series of manual form entries.

## Tools

### acknowledge_alert
Tells Opsgenie you're looking at a specific alert. It stops the notification noise for that issue.

### add_note
Attaches a comment to an alert. Use this to keep your team updated on your progress.

### create_alert
Generates a new Opsgenie alert. Use this to manually flag a known issue.

### get_alert
Pulls the full details of a specific alert. Use this to see the full history and description.

### get_incident
Fetches the status and details of a major incident. It's great for getting a quick summary.

### list_alerts
Shows a list of all current alerts. This gives you a high-level view of everything happening.

### list_schedules
Shows all your on-call rotations. It helps you see the full team availability at a glance.

### create_incident
Starts a major incident record. It helps organize the response for large-scale outages.

### get_who_is_on_call
Identifies the specific person currently on duty. Use this to find the right responder quickly.

### list_incidents
Lists all active incidents. Use this to see which major issues are being tracked.

### close_alert
Marks an alert as resolved. This clears the issue from your active queue.

## Prompt Examples

**Prompt:** 
```
Who is currently on-call for the 'SRE-Primary' schedule?
```

**Response:** 
```
The current on-call responder for 'SRE-Primary' is Sarah Miller (sarah.miller@example.com). Her shift ends at 08:00 AM UTC tomorrow.
```

**Prompt:** 
```
Acknowledge alert 4930 and add a note saying 'I am investigating the connection pool limits'.
```

**Response:** 
```
Alert 4930 has been acknowledged and the note has been added to the activity log. You are now the owner of this alert.
```

**Prompt:** 
```
List all currently open P1 alerts.
```

**Response:** 
```
**Found 3 open P1 alerts:**

| Alert ID | Description |
| :--- | :--- |
| 4930 | Database latency high |
| 4931 | API Gateway 5xx errors |
| 4932 | Payment service down |
```

## Capabilities

### Acknowledge active alerts
Tell your agent to claim an alert so it stops notifying the whole team.

### Add notes to logs
Drop technical updates into an alert's activity log using a quick command.

### Create new alerts
Generate a new Opsgenie alert from your chat window during an investigation.

### Check on-call responders
Instantly see who is currently on duty for any of your team's schedules.

### List team schedules
Get a full overview of all your on-call rotations and availability.

### Query past events
Pull a list of historical alerts or incidents for auditing and review.

## Use Cases

### Quick Acknowledgment
An SRE sees a P1 alert and asks the agent to acknowledge it and add a note that they're checking the database logs.

### On-Call Lookup
A support lead asks who is on-call for the SRE-Primary schedule to see if the right person is available for a bug.

### Incident Mobilization
An incident manager tells the agent to create a major incident for a site-wide outage and list all active alerts.

### Audit Check
A manager asks the agent to list all incidents from last night to see how many times the payment gateway failed.

## Benefits

- Stop tab switching by acknowledging alerts and adding notes using acknowledge_alert and add_note without leaving your chat.
- Get instant visibility into who's on duty by using get_who_is_on_call to find the right person for a rotation.
- Speed up incident response by creating major incidents with create_incident to mobilize the team faster.
- Audit past events easily by querying your history with list_alerts or list_incidents to find old data.
- Keep your team informed by adding specific technical updates to logs with add_note instead of manual typing.
- Reduce manual data entry by creating new alerts on the fly with create_alert during an investigation.

## How It Works

The bottom line is you get a voice-like interface for your entire incident management workflow.

1. Subscribe to the Opsgenie MCP on Vinkius.
2. Enter your Opsgenie API Key and select your region.
3. Start asking your agent to manage alerts or check schedules.

## Frequently Asked Questions

**How can I use the Opsgenie MCP to manage alerts?**
You can use it to acknowledge, close, or create alerts through your AI agent. Instead of clicking through a dashboard, you just tell your agent to handle the alert for you.

**Can I check on-call schedules with the Opsgenie MCP?**
Yes. You can ask your agent to list all schedules or find out exactly who is currently on-call for a specific rotation.

**Does the Opsgenie MCP support adding notes to incidents?**
It does. You can have your agent add technical notes to any active alert, which keeps your team updated on your progress in real-time.

**How do I find out who is responding to an outage using Opsgenie?**
You can ask your agent to check the current on-call responder for a specific schedule. It will give you the name and contact info of the person on duty.

**Can I use the Opsgenie MCP to audit past incidents?**
Yes, you can ask your agent to list past incidents or alerts. This is helpful for looking back at history or checking the status of old issues.

**Is the Opsgenie MCP good for SRE teams?**
It's built for SREs. It helps them manage high-pressure situations by providing a way to coordinate incidents and manage alerts without leaving their primary tools.

**How do I know which region to select?**
If your Opsgenie URL ends in `.eu`, select the EU region. Otherwise, use the default US region. This ensures the agent calls the correct API endpoints for your account.

**Can I acknowledge multiple alerts at once?**
While the tools handle alerts individually, you can ask the AI agent to 'Acknowledge all open alerts with priority P1' and it will process them sequentially for you.

**Does this support Major Incidents as well as Alerts?**
Yes! Use the `create_incident` and `list_incidents` tools to manage higher-level response efforts beyond standard technical alerts.