# Pendo MCP for AI Agents AI Agent Connect > Pendo lets you manage your product analytics and user engagement directly through your AI client. You can pull usage data, update visitor profiles, and manage in-app guides without leaving your chat interface. It turns your agent into a product analyst that knows your user base inside out. ## Overview - **Category:** industry-titans - **Price:** Free - **Endpoint:** https://edge.vinkius.com/vk_preview_hLv05r0FEKIqB8nCDWgeTsdLXBITi0WJK5qmWqtN/ai-agent-connect - **Tags:** product-analytics, user-behavior, in-app-guides, user-feedback, product-adoption ## Description Imagine you're deep in a product meeting and need to know exactly how many people are actually using the new dashboard. Instead of logging into a separate dashboard, hunting for the right report, and exporting a CSV, you just ask your agent. This Pendo MCP bridges the gap between your live product data and your daily conversation. It lets you pull complex aggregations, check out specific visitor profiles, and even tweak account metadata on the fly. You can see which guides are actually getting completed and which features are being ignored by specific user segments. It's about moving from looking at data to acting on data in real-time. By connecting this to the Vinkius catalog, you're essentially giving your AI a seat at the product table. You'll spend less time context switching and more time making decisions based on what your users are actually doing. ## Tools ### list_pendo_features See all your tagged features in one list. This helps you identify which parts of your app are getting the most eyes. ### list_pendo_guides View every in-app guide you've created. Use this to audit your current messaging strategy quickly. ### list_pendo_pages Pull a list of all tagged pages. It's the easiest way to see where your users are spending their time. ### list_reports Get a full list of your analytics reports. You can quickly find the right report to analyze without digging through menus. ### list_segments See every user segment you've defined. Use this to understand how your audience is split across the platform. ### run_pendo_aggregation Perform complex data groupings and analytics. This is the heavy lifter for deep-diving into specific user behaviors. ### update_account_metadata Change custom data for specific accounts. Use this to keep your CRM and Pendo data perfectly in sync. ### update_visitor_metadata Edit details for individual visitors. This is great for tagging high-value users or identifying specific issues. ### get_pendo_account_details Pull the full profile for a specific account. It gives you a complete picture of a customer's status. ### get_pendo_guide_details Get the specifics for a single in-app guide. Use this to check completion rates and trigger counts. ### get_pendo_visitor_details Look up the history and profile of a specific visitor. It helps you understand the why behind a user's actions. ## Prompt Examples **Prompt:** ``` How many people have used the new dashboard since we launched it last week? ``` **Response:** ``` Since the launch on April 15, the dashboard has seen **2,847 unique visitors**. That's a **54.7% adoption rate** among your active users. Most people are using the 'Custom Widgets' feature first. **Daily Usage Peak:** 1,234 users on April 28. ``` **Prompt:** ``` Show me which in-app guides are performing the worst. ``` **Response:** ``` Here are your guides ranked by completion rate: * **Onboarding Tour:** 82% * **Feature Discovery:** 71% * **Upgrade Prompt:** 45% * **Advanced Settings Tour:** 38% The **Advanced Settings Tour** seems to be the biggest bottleneck and may need simplification. ``` **Prompt:** ``` Update the metadata for the account 'Acme Corp' to say they are a 'High Value' customer. ``` **Response:** ``` I've updated the metadata for **Acme Corp**. They are now tagged as a **High Value** customer in your Pendo account. ``` ## Capabilities ### Pull feature adoption stats Get a clear list of your tagged features to see what parts of your app are getting the most eyes. ### Update visitor profiles Edit details for individual visitors to keep your records clean and synchronized. ### Manage in-app guides List and view all your active guides to audit your current messaging strategy. ### Run custom data aggregations Perform complex groupings and analytics to deep-dive into specific user behaviors. ### Check account health metadata Retrieve full profiles for specific accounts to understand your customer status. ### List active user segments See how your audience is split across the platform to better target your content. ## Use Cases ### Checking feature adoption during a sprint A Product Manager needs to see if the new dashboard is being used. They ask the agent for feature adoption stats using list_pendo_features. ### Flagging a VIP account instantly A Success Manager wants to flag a VIP account. They use update_account_metadata to set a High Priority tag based on a recent call. ### Auditing low-performing guides A Marketer wants to see which guides are failing. They use list_pendo_guides and get_pendo_guide_details to find low-performing tours. ### Grouping users by behavior An Analyst needs to group users by behavior. They use run_pendo_aggregation to see how different segments interact with specific pages. ## Benefits - Stop manual data exports by using run_pendo_aggregation to get complex stats directly in your chat. - Keep your CRM data clean by using update_account_metadata to sync profiles instantly. - Audit your messaging strategy faster with list_pendo_guides to see every active guide. - Identify friction points quickly by checking list_pendo_pages to see where users get stuck. - Personalize your outreach by using get_pendo_visitor_details to see individual user journeys. - Segment your audience on the fly using list_segments to target specific groups with better content. ## How It Works The bottom line is you get to manage your entire product engagement strategy through a single chat window. 1. Subscribe to the Pendo MCP on Vinkius. 2. Input your Pendo Integration Key and regional Base URL from your settings. 3. Ask your agent to pull reports, list guides, or update visitor data. ## Frequently Asked Questions **Can I use the Pendo MCP to see my product analytics?** Yes, you can pull reports and run complex aggregations using natural language. It gives you a way to see how people are actually using your app without leaving your AI client. **How does the Pendo MCP help with user engagement?** It lets you manage and list all your in-app guides. You can check which ones are active and see their performance metrics instantly. **Can I update visitor information using this?** Yes, you can update visitor metadata directly. This is great for keeping your user profiles and CRM data synchronized in real-time. **Does the Pendo MCP support complex data grouping?** Yes, you can use it to run complex aggregations. This allows your agent to handle heavy lifting like grouping users by specific behaviors. **Is this Pendo MCP good for product managers?** It's a huge time saver for product managers who need to check feature adoption or page engagement quickly during meetings. **Can my AI automatically run a data aggregation for unique visitors?** Yes! Use the `run_aggregation` tool. Provide the aggregation logic (following Pendo's JSON syntax), and your agent will respond with complete metadata and result sets in seconds. **Where do I find my Pendo Integration Key?** Log in as an Admin, navigate to **Settings** > **Integrations**, select the **Integration Keys** tab, and create a new key with the required permissions. **Does this work with EU or Japan instances?** Yes! During setup, you can specify your regional base URL (e.g., `app.eu.pendo.io` or `app.jpn.pendo.io`) to ensure the Connector connects to the correct data center.