# Pendo MCP for AI Agents AI Agent Connect

> Pendo MCP lets you manage product engagement and user behavior directly through your AI agent. You can pull guide metrics, audit product tagging, and inspect visitor profiles without switching tabs or digging through the Pendo dashboard. It turns your AI into a product analyst that knows exactly how users are interacting with your software.

## Overview
- **Category:** data-analytics
- **Price:** Free
- **Endpoint:** https://edge.vinkius.com/vk_preview_HTmra3gtzoniisIkfVeH6dUlxzvC4Yxtm5FM6C0A/ai-agent-connect
- **Tags:** product-analytics, user-behavior, in-app-guides, user-feedback, product-adoption

## Description

Imagine you're in a meeting and someone asks how many people actually finished the onboarding checklist. Usually, you'd have to fire up a browser, log into your analytics tool, and hunt for the right report. With this Connector, you just ask your agent. It pulls the data, summarizes the completion rate, and lets you keep talking to your team. It's about removing the friction between having a question and getting an answer. You can audit your product tagging to make sure your tracking isn't broken, or grab specific visitor metadata to see why a high-value account is stuck on a certain page. It makes your AI a functional part of your growth stack. Since Vinkius hosts this, you can plug it into your existing setup and start querying your Pendo data immediately. It's designed for the people who live in the product data every day and need to move faster. You can see which pages are tagged, check out your saved user segments, and pull account details without ever leaving your workspace. It turns complex data into plain text answers you can actually use to make decisions.

## Tools

### get_pendo_account_details
Get details for a specific account

### get_pendo_guide_details
Get details for a specific guide

### get_pendo_visitor_details
Get details for a specific visitor

### list_pendo_guides
Get a full list of all guides defined in your Pendo account. Use this to see every active onboarding flow at once.

### list_pendo_pages
List all the pages that have been tagged in your product. This is the fastest way to audit your tracking setup.

### list_reports
List all analytics reports

### list_segments
List all user segments

### run_pendo_aggregation
Perform complex analytics and grouping

### update_account_metadata
Update custom account metadata

### update_visitor_metadata
Update custom visitor metadata

### list_pendo_features
List all the tagged features in your subscription. Use this to verify that your product instrumentation is complete.

## Prompt Examples

**Prompt:** 
```
Show me the performance of our 'New User' guide.
```

**Response:** 
```
Here are the performance metrics for the **New User** guide:

| Metric | Value |
| :--- | :--- |
| **Total Views** | 1,250 |
| **Click-Through Rate** | 68% |
| **Completion Rate** | 45% |

Would you like to see the specific visitor activity for this guide?
```

**Prompt:** 
```
What's the metadata for user user@example.com?
```

**Response:** 
```
I've pulled the metadata for **user@example.com**:

*   **Associated Account:** Global Corp
*   **User Role:** Admin
*   **Trial End Date:** 2026-12-01
*   **Recent Activity:** Viewed 45 pages in the last 30 days.
```

**Prompt:** 
```
List all our active user segments.
```

**Response:** 
```
Here are your current saved user segments:

*   **Power Users** (Active > 10 times/week)
*   **At-Risk Users** (No activity in 14 days)
*   **Trial Explorers** (Visited > 5 pages in first 24 hours)
*   **Enterprise Accounts** (Seat count > 50)
```

## Capabilities

### Pull guide performance metrics
Get click-through and completion rates for your in-app guides instantly.

### Audit product feature tags
Check which pages and features are currently being tracked in your product.

### Inspect visitor profiles
Look up specific user activity and account metadata during support or sales calls.

### List saved user segments
See your audience targeting and saved segments in one quick view.

### Verify metadata schemas
Confirm the data points available for your visitor and account metadata.

### Track application activity
Identify which applications are currently active in your subscription.

## Use Cases

### Checking guide success rates
A PM wants to know if the 'New User' guide is working. They ask the agent to show the completion rate for that specific guide using get_pendo_guide_metrics.

### Support call research
A CSM is on a call with a frustrated user. They ask the agent to pull the visitor's journey and account metadata using get_pendo_visitor.

### Tagging audits for engineers
A growth engineer is setting up a new event. They use the agent to check the metadata schema with list_pendo_metadata_schema to ensure the naming is consistent.

### Segment visibility
A marketing lead wants to see all active segments to see which users are eligible for a new promotion by calling list_pendo_segments.

## Benefits

- Stop digging for data by using list_pendo_guides to see every active onboarding flow at once.
- Verify your tracking setup instantly with list_pendo_pages to catch missing tags before they mess up your reports.
- Get a clear picture of high-value users by pulling metadata with get_pendo_visitor during support calls.
- Understand your audience better by using list_pendo_segments to see how you're currently grouping your users.
- Check guide success rates using get_pendo_guide_metrics to decide which in-app prompts need a rewrite.
- Audit your entire product instrumentation quickly with list_pendo_features to ensure nothing was missed during launch.

## How It Works

The bottom line is you get instant access to Pendo data through a natural conversation.

1. Connect your Pendo subscription to the Connector
2. Enter your Pendo Integration Key
3. Ask your AI agent to pull metrics or audit tags

## Frequently Asked Questions

**Can the Pendo MCP help me see how users are using my app?**
Yes, it lets your agent pull specific guide metrics and visitor activity. You can quickly see how many people are interacting with your in-app prompts and where they are getting stuck.

**How do I use Pendo MCP to check if my features are tagged correctly?**
You can ask your agent to list all tagged features or pages to audit your instrumentation. It provides a clear list of what is currently being tracked in your subscription.

**Can I get visitor details with the Pendo MCP?**
Yes, you can pull specific visitor profiles including their account metadata and recent activity. This is great for getting context before a customer success call.

**Does the Pendo MCP support multiple applications?**
Yes, it can list all applications currently tracked in your Pendo subscription, giving you a full overview of your tracked footprint.

**How does the Pendo MCP make product management faster?**
It removes the need to switch between your AI chat and the Pendo dashboard for quick data lookups. You get natural language answers to common questions about your product's performance.

**Can I see my user segments using the Pendo MCP?**
Yes, you can ask your agent to list your saved user segments. It will pull the names and definitions of your audience groups so you can see how you're targeting users.

**How do I find my Pendo Integration Key?**
In Pendo, navigate to **Settings** > **Integrations**. There you can find or generate your Integration Key for API access.

**Can I see real-time statistics for my guides?**
Yes! Use the `get_pendo_guide_metrics` tool with a Guide ID to retrieve live data on views, clicks, and completion rates.

**Does this support looking up individual user metadata?**
Absolutely. Use the `get_pendo_visitor` tool to retrieve all identified properties, account association, and activity history for a specific user ID.

**Can my AI automatically run a data aggregation for unique visitors?**
Yes! Use the `run_aggregation` tool. Provide the aggregation logic (following Pendo's JSON syntax), and your agent will respond with complete metadata and result sets in seconds.

**Where do I find my Pendo Integration Key?**
Log in as an Admin, navigate to **Settings** > **Integrations**, select the **Integration Keys** tab, and create a new key with the required permissions.

**Does this work with EU or Japan instances?**
Yes! During setup, you can specify your regional base URL (e.g., `app.eu.pendo.io` or `app.jpn.pendo.io`) to ensure the MCP server connects to the correct data center.