# Window & Door Service Triage AI Agent Connect

> Window & Door Service Triage MCP handles the heavy lifting of maintenance coordination. It categorizes incoming repair requests, builds technical briefs for contractors, organizes service visit sequences, and runs quality checks to ensure every repair meets your specific standards.

## Overview
- **Category:** logistics
- **Price:** Free
- **Endpoint:** https://edge.vinkius.com/vk_preview_iQnNlCmvTJOBXop6H9rH0xrgHJXM8tRqKp3uhWGd/ai-agent-connect
- **Tags:** repair, warranty, scheduling, triage, facility-management

## Description

You can stop manually sorting through repair requests and scheduling conflicts. This MCP acts as a central coordination engine for all your window and door maintenance needs. When a client reports a broken lock or a drafty frame, your AI client uses this MCP to determine if the issue falls under warranty or requires a standard service call. Instead of writing manual notes for technicians, you can have your agent generate technical summaries that give contractors exactly what they need to provide accurate quotes. It also takes the guesswork out of logistics by calculating the most efficient order for service visits based on technical requirements. Once a job is done, you can run a final verification to make sure the work meets your security and quality benchmarks. It turns messy maintenance logs into a structured, actionable service plan.

## Tools

### calculate_appointment_sequence
This tool determines the most logical order for service visits. It optimizes technician time and respects technical dependencies between different repair tasks.

### generate_provider_briefs
This tool creates technical summaries for service contractors. These briefs ensure glaziers and repair pros have the specific details needed for accurate quoting.

### triage_service_needs
This tool categorizes incoming requests into specific service paths. It analyzes symptoms and warranty status to decide the next steps.

### validate_completion_checklist
This tool provides a set of verification steps for finished repairs. It helps you confirm that the work meets your quality and security standards.

## Prompt Examples

**Prompt:** 
```
I have a window with a broken lock and a draft. The warranty expires in 2025. What should I do?
```

**Response:** 
```
The issue is high priority because of the security risk. Since it is still under warranty, you should start a manufacturer claim immediately.
```

**Prompt:** 
```
Generate a brief for a glazier for a 120cm x 80cm window with cracked glass.
```

**Response:** 
```
Technical Brief: Glazier required for Window ID #123. Symptom: Cracked glass. Dimensions: 120cm x 80cm.
```

**Prompt:** 
```
Give me a checklist for a lock-replacement on a door.
```

**Response:** 
```
1. Verify lock alignment. 2. Test latch engagement. 3. Perform security integrity check.
```

## Capabilities

### Request Categorization
Your agent uses this to sort repair requests by warranty status and symptom severity.

### Contractor Briefing
Your agent generates technical summaries so contractors can quote jobs accurately.

### Route Optimization
Your agent calculates the best sequence for service visits to save time.

### Quality Assurance
Your agent provides checklists to verify that repairs meet security standards.

## Use Cases

### Warranty Claim Management
Identify if a reported window issue is covered under an existing warranty before dispatching a technician.

### Contractor Quoting
Send precise technical details to glaziers so they can provide accurate price estimates.

### Maintenance Scheduling
Organize multiple door and window repairs into a logical sequence for a single service trip.

### Post-Repair Inspection
Use checklists to ensure a new door lock is properly aligned and secure after installation.

## Benefits

- Reduces manual data entry by automating technical brief creation.
- Minimizes scheduling errors by calculating logical visit sequences.
- Standardizes repair quality through automated verification checklists.
- Speeds up response times by instantly triaging warranty claims.

## How It Works

Connect your AI client to Vinkius and start managing repairs through natural language.

1. Connect your preferred MCP-compatible client to Vinkius.
2. Input repair symptoms or warranty details into your AI client.
3. The MCP categorizes the request and determines the service path.
4. Your agent generates briefs or schedules for the field team.
5. Verify completed work using the built-in quality checklists.

## Frequently Asked Questions

**How does this MCP handle warranty claims?**
The triage tool analyzes the reported symptoms against the provided warranty status to determine if a claim should be initiated.

**Can I use this with Claude or Cursor?**
Yes, you can connect this MCP to any MCP-compatible client like Claude, Cursor, or Windsurf.

**What kind of information do contractors get?**
Contractors receive technical briefs containing specific details like dimensions and symptoms to help them quote accurately.

**Does it help with technician scheduling?**
Yes, it uses a sequencing tool to find the most efficient order for service visits based on technical needs.

**How do I ensure a repair was done correctly?**
You can use the validation tool to generate a completion checklist that covers security and quality standards.

**How does the triage process work?**
The system uses `triage_service_needs` to analyze reported symptoms and warranty validity, then assigns a priority level and recommended specialist.

**Can I generate technical briefs for my contractors?**
Yes, you can use `generate_provider_briefs` to create detailed technical summaries including measurements and symptoms for accurate quoting.

**How are repair sequences determined?**
The `calculate_appointment_sequence` tool determines the optimal order of visits, ensuring diagnostic steps happen before repairs.