# Zenvia Conversion MCP for AI Agents AI Agent Connect

> Zenvia Conversion MCP lets you manage your sales leads and WhatsApp conversations directly through your AI agent. Instead of jumping between tabs, you can create leads, send template messages, and check interaction histories with plain English commands. It connects your Zenvia account to your agent so you can handle customer engagement in one place.

## Overview
- **Category:** industry-titans
- **Price:** Free
- **Endpoint:** https://edge.vinkius.com/undefined/ai-agent-connect
- **Tags:** whatsapp-api, lead-management, conversational-sales, omnichannel-support, customer-engagement, messaging-automation

## Description

The Zenvia Conversion MCP connects your sales and support data directly to your AI agent. It lets you manage leads, send WhatsApp messages, and track customer interactions without switching between different apps. Instead of jumping between tabs to find a phone number or copy a message, you can just tell your agent what you need to do. It makes the whole process of moving a lead from a first inquiry to a closed deal feel like a single, continuous conversation. Whether you're triaging a high volume of new inquiries or following up on old leads, you can just tell your agent what needs to happen and it handles the heavy lifting in the background. It's one of the many ways Vinkius helps you connect your actual work tools to your AI workflow, making it much easier to stay focused on the customer rather than the software.

## Tools

### create_lead
Create a new lead entry with contact details and an initial comment. It saves you from manual data entry in your CRM.

### get_prospect
Retrieve the specific details for a single prospect. This gives you all the info you need in one view.

### list_agents
See a list of all agents assigned to your account. This helps you keep track of your team members.

### list_groups
View the different agent groups available in your account. Use this to see how your team is structured.

### list_prospects
Get a full list of every prospect currently in your Zenvia Conversion system. This is great for quick audits.

### list_interactions
Pull up the full conversation history for a specific prospect. This helps you understand the context of a chat before you reply.

### list_labels
See all the labels currently active in your Zenvia account. Use this to check how your prospects are categorized.

### send_message
Send a custom text message to a prospect in an active conversation. It works well for personalized follow-ups.

### send_template
Send an HSM template message to a prospect for standardized communication. This ensures your first messages meet WhatsApp requirements.

### get_account
Fetch the general information and status of your Zenvia account. Use this to check your connection status.

## Prompt Examples

**Prompt:** 
```
I just got a new lead from a website. Can you create a lead for 'Marcus' at +5511988887777 and send him a welcome template?
```

**Response:** 
```
I've created the lead for Marcus. Here are the details:

| Name | Phone | Status |
| :--- | :--- | :--- |
| Marcus | +5511988887777 | New Lead |

I've also sent out the welcome template message. Would you like me to set a reminder to follow up in 24 hours?
```

**Prompt:** 
```
Show me the last 5 interactions for the prospect 'Jane Smith'.
```

**Response:** 
```
Here is the recent interaction history for Jane Smith:

* **Oct 12**: Inquired about pricing.
* **Oct 13**: Requested a demo link.
* **Oct 14**: Confirmed receipt of the demo.
* **Oct 15**: Asked about custom integration.
* **Oct 16**: Waiting for technical specs.

She seems ready for a technical deep dive.
```

**Prompt:** 
```
Who are my agents and what groups are they in?
```

**Response:** 
```
Here is your current team structure:

**Groups:**
* Sales_Team_A
* Support_Tier_1

**Agents:**
* Sarah Jenkins (Sales_Team_A)
* Mike Ross (Sales_Team_A)
* Elena Rodriguez (Support_Tier_1)
```

## Capabilities

### Create new leads
Add contact details and initial notes to your Zenvia account instantly.

### Send WhatsApp messages
Dispatch free-text responses to active conversations.

### Send template messages
Trigger HSM templates for standardized outreach.

### View interaction logs
See the full history of a prospect's conversation.

### Manage team structure
List your agents, groups, and labels to keep your team organized.

### Track prospects
Pull a list of every prospect currently in your Zenvia Conversion system.

## Use Cases

### Quick lead intake from ads
A lead comes in from a Facebook ad. Ask the agent to create_lead with the phone number and then send_template to welcome them.

### Contextual support lookup
A customer is angry and you don't know why. Use list_interactions to read the full history before you reply.

### Team capacity check
You need to see who is active. Ask the agent to list_agents and list_groups to check team coverage.

### Weekly prospect audit
You're doing a weekly audit. Have the agent list_prospects and summarize the status of the top 10 leads.

## Benefits

- Stop the tab switching by using list_prospects and get_prospect to view customer data without leaving your AI client.
- Speed up outreach by using send_template to fire off standardized HSM messages in seconds.
- Maintain better context by using list_interactions to see exactly what happened in previous chats.
- Keep your database clean by using create_lead to log new inquiries as they come in.
- Organize your team better by using list_agents and list_groups to see exactly who is handling what.

## How It Works

The bottom line is you get a direct line to your Zenvia sales data and messaging tools without leaving your chat window.

1. Subscribe to this Connector and grab your API Key from the Zenvia Conversion API Access app.
2. Plug that key into your AI client's settings to link your account.
3. Start asking your agent to list prospects or send messages in plain English.

## Frequently Asked Questions

**Can I use the Zenvia Conversion MCP to send WhatsApp messages?**
Yes, you can send both free-text messages and standardized HSM templates directly to your prospects.

**Does the Zenvia Conversion MCP work with my current leads?**
Yes, it connects directly to your existing Zenvia account, allowing you to manage your current lead list.

**How do I manage my team with Zenvia Conversion MCP?**
You can ask your agent to list your agents and groups to see exactly how your team is structured and assigned.

**Can I see past conversations with Zenvia Conversion MCP?**
Yes, the Connector can pull full interaction logs for any prospect so you have the full context of your previous chats.

**Is Zenvia Conversion MCP good for sales teams?**
It is specifically designed for conversational sales, making it easy for sales teams to manage leads and WhatsApp outreach.

**Can I create new leads using the Zenvia Conversion MCP?**
Yes, you can create new leads with contact details and initial comments using just a natural language command.

**What is the difference between a Lead and a Prospect?**
In Zenvia Conversion, a Lead is an initial contact entry. Once a lead is processed or created via the API, it becomes a Prospect in your CRM pipeline.

**Can I start a WhatsApp conversation with a new number?**
Yes, but you must use an approved HSM template to initiate a new conversation. Free-text messages can only be sent to active conversations within the 24-hour window.