How to Use the ConnectWise MCP in Vercel AI SDK

Stream real-time ConnectWise ticket data into your Vercel AI SDK interface without waiting for spinners.

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Connect ConnectWise MCP to Vercel AI SDK

Create your Vinkius account to connect ConnectWise to Vercel AI SDK and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup ConnectWise with Vercel AI SDK

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Live Ticket Monitoring

Feed `get_ticket` data directly into your frontend components as the model pulls it. Your users see ticket status updates appear instantly while the AI works. This MCP Server pushes status, priority, and assigned technician details straight to your UI. It keeps your dashboard synchronized with the backend.

Automated Company Lookups

Use `get_company` to pull client contact info and territory details into your app's state. It lets your interface display relevant client context the moment a user asks a question. Your application handles the data flow while the AI manages the request. You get raw JSON back that maps perfectly to your React or Next.js props.

Searchable Support History

Trigger `search_tickets_by_summary` to filter through history based on user input. It provides the model with specific ticket IDs for deeper analysis. `list_service_tickets` handles the pagination logic for you. You don't need to worry about overloading the connection because the tool manages the data chunks.

Setup guide

Set up ConnectWise MCP in Vercel AI SDK

Prerequisites

Node.js 18+ and a TypeScript project
ai + @modelcontextprotocol/sdk packages
Active Vinkius subscription with a valid endpoint token

1

Install dependencies

Run npm install ai @modelcontextprotocol/sdk plus your preferred model provider (e.g. @ai-sdk/openai).
2

Create the Streamable HTTP transport

Use StreamableHTTPClientTransport with your Vinkius endpoint URL. Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com.
3

Discover and use tools

Call mcpClient.tools() to auto-discover all ConnectWise tools. Pass them directly to generateText() or streamText() — no manual schema definitions needed.
4

Works with any model provider

Swap openai("gpt-4o") for any AI SDK provider — Anthropic, Google, Mistral. The MCP tools work identically across all supported models.

index.ts

import { experimental_createMCPClient as createMCPClient } from "ai";
import { StreamableHTTPClientTransport } from "@modelcontextprotocol/sdk/client/streamableHttp";
import { generateText } from "ai";
import { openai } from "@ai-sdk/openai";

const transport = new StreamableHTTPClientTransport(
  new URL("https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp")
);

const mcpClient = await createMCPClient({ transport });
const tools = await mcpClient.tools();

const { text } = await generateText({
  model: openai("gpt-4o"),
  tools,
  prompt: "List recent ConnectWise transactions",
});

console.log(text);
await mcpClient.close();

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by ConnectWise Manage. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

Why Choose Vinkius

Vinkius connects your tools to AI with real-time monitoring and automatic cost savings — all from one dashboard.

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Real-time monitoring

Live

visibility into every interaction

Connect your favorite tools to your AI and see exactly what's happening — every request, every response, in real time.

Built-in savings

60%

lower AI costs

Vinkius compresses data between your apps and your AI automatically. Lower bills every month — no configuration required.

Single dashboard

One

place for every integration

Every tool your AI connects to, managed from a single screen. One account, complete control.

Common questions about ConnectWise MCP in Vercel AI SDK

Install the MCP client package and point it at the Vinkius endpoint. You then pass the tool definitions directly into your generateText call.

Yes, the transport layer is designed for low-latency environments. You just need to handle the auth token in your server-side environment variables.

It does. The tool outputs stream into your response handler, allowing you to update your UI components as the data arrives from the PSA.

You only need the endpoint token provided by Vinkius. It handles the handshake so your code stays clean.

Your service tickets and client contact information stay isolated within your session. We use ephemeral sandboxes that wipe the memory once your request completes.

Use it with your favorite AI tools

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