How to Use the Intercom MCP in Claude Code

Q: How do I run the Intercom server in Claude Code?

Use the claude mcp add command with the server URL. It connects directly to the API, allowing you to run tools from the terminal.

Q: Can Claude Code send replies to Intercom?

It can. The replytoconversation tool allows you to send text directly back to a user's conversation thread.

Q: Does Claude Code support Intercom lists?

It does. You can list everything from listcontacts to listtags directly in your terminal window.

Claude Code brings Intercom data into your terminal for automated support workflows and scriptable customer management.

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Connect Intercom MCP to Claude Code

Create your Vinkius account to connect Intercom to Claude Code and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup Intercom with Claude Code

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Claude Code pipes Intercom data to your shell

Run `get_conversation` directly from your terminal to output thread data to other CLI tools. This is perfect for logging or automated reporting. Pipe your findings into `reply_to_conversation` to handle support tickets via shell scripts. It turns your terminal into a command center for customer support.

Query Intercom contacts with Claude Code

Use `search_contacts` to find specific users without opening a browser. It outputs raw JSON that you can filter using standard unix utilities. Combining this with `list_companies` allows for quick audits of your user base. It is the fastest way to verify user info from your command line.

Automate Intercom documentation in Claude Code

Pull your help center content using `list_articles` into a local text file. This lets you reference your own documentation while writing code. Use `list_tags` to generate summaries of your current support load. You can pipe this data into a cron job to monitor your queue health.

Setup guide

Set up Intercom MCP in Claude Code

Prerequisites

Claude Code CLI installed (npm install -g @anthropic-ai/claude-code)
Active Vinkius subscription with a valid endpoint token

1

Run the add command

Open your terminal and run the command shown on the right. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com. Use --scope user to make it available across all projects.
2

Verify the connection

Start a Claude Code session and type /mcp to list connected servers. You should see intercom-mcp with a green status indicator.
3

Start using tools

Ask Claude Code something like "Check my latest Intercom transactions." It will automatically discover and invoke the available Intercom tools.

Terminal

claude mcp add --transport http intercom-mcp https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

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Prerequisites

Claude Code CLI installed
Active Vinkius subscription with a valid endpoint token

1

Open the config file

Create or edit .mcp.json in your project root for project-level scope, or ~/.claude.json for user-level scope.
2

Add the Intercom MCP

Paste the JSON snippet shown on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Restart Claude Code

Start a new Claude Code session. Type /mcp to confirm the server is connected. The tools will be automatically available in your conversation.

.mcp.json

{
  "mcpServers": {
    "intercom-mcp": {
      "type": "url",
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Intercom. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about Intercom MCP in Claude Code

Use the `claude mcp add` command with the server URL. It connects directly to the API, allowing you to run tools from the terminal.

It can. The `reply_to_conversation` tool allows you to send text directly back to a user's conversation thread.

The data is handled in memory during the execution of your command. It does not store contact records locally unless you explicitly pipe them to a file.

It does. You can list everything from `list_contacts` to `list_tags` directly in your terminal window.

The server will return an error code if you exceed limits. You should implement basic backoff logic in your scripts to handle this.

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