Atlas MCP Server
Manage customer support and ticketing with Atlas.so — track conversations, customers, and articles via AI.
Vinkius AI Gateway supports streamable HTTP and SSE.
Works with every AI agent you already use
…and any MCP-compatible client
Atlas MCP Server: see your AI Agent in action
Built-in capabilities (8)
create_ticket
Create a new support ticket
get_account_check
Verify Atlas account connection
get_customer
Get details for a specific customer
get_ticket
Get details for a specific ticket
list_articles
List help center articles
list_customers
List all customers in Atlas
list_tickets
List all support tickets in Atlas
list_users
List team users (agents)
What this connector unlocks
The Atlas MCP Server provides a seamless natural language interface to your Atlas.so customer support platform. Empower your AI agent to manage your entire support operation, from ticket auditing to customer oversight and knowledge base access.
Key Features
- Ticket Management — List all active support tickets, retrieve detailed conversation metadata, and create new tickets directly from your chat.
- Customer Oversight — Access and manage your customer database, including names, emails, and internal IDs.
- Knowledge Base Access — List help center articles to provide accurate information based on your organization's documentation.
- Team Monitoring — View a list of team users (agents) to understand your support capacity.
- Real-time Support Analytics — Quickly audit active conversations and customer needs using simple natural language commands.
- Secure API Integration — Uses your Atlas.so API Token for safe and authenticated access to your support data.
Who is this for?
- Support Leads — Quickly check ticket statuses and team activity without navigating complex web dashboards.
- Product Managers — Review recent customer tickets and feedback regarding specific features or updates.
- Customer Success Managers — Retrieve customer history and help articles to provide better assistance during client interactions.
Frequently asked questions
Give your AI agents the power of Atlas
Access Atlas and 2,000+ MCP servers — ready for your agents to use, right now. No glue code. No custom integrations. Just plug Vinkius AI Gateway and let your agents work.
More in this category
15Five
6 toolsEmpower performance management with 15Five — manage check-ins, high fives, objectives, and team feedback directly from your AI agent.
Humaans
10 toolsManage employees, leaves, and organization data via Humaans HRIS API.
Salesforce Files & Notes
7 toolsSearch files, manage attachments, create notes, and access documents linked to any Salesforce record through natural conversation.
You might also like
National Park Service
10 toolsAccess authoritative data about U.S. National Parks via NPS — track alerts, parks, and events directly from your AI agent.
Odoo eCommerce
6 toolsList shop products, manage eCommerce orders, browse categories and customers — Odoo Website & eCommerce through natural conversation.
Checkr
8 toolsAutomate background checks via Checkr — screen candidates, monitor reports, and manage compliance directly from any AI agent.