Can I see the health score for a specific account?

Yes! Use the `get_account_success_details` tool with the unique account External ID. The agent will return the churn score, health metrics, and current status from ChurnZero.

How do I check which success playbooks are currently active?

Use the `list_success_playbooks` tool. Your agent will fetch all configured playbooks, allowing you to identify which automation flows are currently running.

Where do I find my ChurnZero App Key?

Log in to ChurnZero, go to the **Admin** section, and look for **Application Keys**. You can generate a new App Key there for API access.

ChurnZero MCP Server

Name: ChurnZero
Availability: InStock
Author: Vinkius

churnzero.com

Built by Vinkius GDPR ToolsFree

Manage customer success and health via ChurnZero — track churn scores, monitor segments, and analyze account activity directly from any AI agent.

Vinkius AI Gateway supports streamable HTTP and SSE.

Works with every AI agent you already use

…and any MCP-compatible client

ChurnZero MCP Server: see your AI Agent in action

AI Agent→Vinkius→ChurnZero

You

Vinkius AI Gateway

GDPR·High Security·Kill Switch·Ultra-Low Latency·Plug and Play

Built-in capabilities (8)

get_account_success_details

Get detailed information for a specific account

list_churnzero_accounts

List all customer accounts

list_churnzero_alerts

List active customer success alerts

list_churnzero_contacts

List all customer contacts

list_customer_journeys

List active customer success journeys

list_customer_messages

List messages and communications sent to customers

list_success_playbooks

List active customer success playbooks

track_account_event

Track a customer event or activity

What this connector unlocks

Connect your ChurnZero account to any AI agent and take full control of your customer success operations through natural conversation. Streamline how you manage account health and retention workflows.

What you can do

Account Oversight — List and retrieve details for all customer accounts, including churn scores and health metrics natively
Contact Intelligence — Access and monitor customer contact information and interaction history flawlessly
Event Tracking — Log custom customer events and activities to refine health scoring securely
Communication Auditing — List and review messages and automated communications sent to customers flawlessly
Success Logistics — Monitor active playbooks and customer success journeys in real-time
Alert Visibility — Access and review active success alerts to identify accounts needing immediate attention directly within your workspace

How it works

1. Subscribe to this server
2. Enter your ChurnZero App Key and instance App URL
3. Start managing your customer success from Claude, Cursor, or any MCP-compatible client

Who is this for?

Customer Success Managers — monitor account health and review churn scores using natural language
Success Operations — audit playbook performance and communication history without opening the dashboard
Sales Teams — quickly look up account status and recent activities straight from their chat interface
Executives — verify portfolio health and success journey progress

Frequently asked questions

Give your AI agents the power of ChurnZero

Access ChurnZero and 2,000+ MCP servers — ready for your agents to use, right now. No glue code. No custom integrations. Just plug Vinkius AI Gateway and let your agents work.

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