How do I get a CustomerGauge API Key?

Log in to your CustomerGauge dashboard and navigate to the API settings section to generate or retrieve your API Key.

NPS (Net Promoter Score) is a metric used to measure customer loyalty and satisfaction. CustomerGauge specializes in tracking NPS for B2B relationships.

Can I see survey comments in the chat?

Yes, the agent can retrieve and display survey comments and open-ended feedback, allowing you to quickly understand customer sentiment.

CustomerGauge MCP Server

Name: CustomerGauge
Availability: InStock
Author: Vinkius

customergauge.com

Built by Vinkius GDPR ToolsFree

Equip your AI agent to manage B2B experience, monitor NPS scores, and track revenue impact directly via the CustomerGauge API.

Vinkius AI Gateway supports streamable HTTP and SSE.

Works with every AI agent you already use

…and any MCP-compatible client

CustomerGauge MCP Server: see your AI Agent in action

AI Agent→Vinkius→CustomerGauge

You

Vinkius AI Gateway

GDPR·High Security·Kill Switch·Ultra-Low Latency·Plug and Play

Built-in capabilities (10)

get_account_nps

Resolves quantitative satisfaction scores. Interacts with the sentiment aggregation engine. Get the Net Promoter Score (NPS) for a specific account

get_business_unit_nps

Resolves organizational performance data. Interacts with the business unit hierarchy. Get NPS metrics for a specific business unit

get_contact_profile

Resolves interaction history and individual sentiment trends. Interacts with the customer lifecycle boundary. Get detailed profile and survey history for a contact

get_portfolio_nps_summary

Resolves global experience metrics. Touches the executive reporting boundary. Get an overall NPS summary across your entire account portfolio

get_response_details

Resolves verbatim comments, respondent metadata, and driver scores. Touches the granular feedback analytics boundary. Get full details for a specific survey response

list_account_contacts

Resolves contact identifiers and associated account links. Touches the CRM and relationship boundary. List contacts associated with your business accounts

list_b2b_accounts

Resolves account IDs, names, and organizational mappings. Touches the account management and segmentation boundary. List all business accounts managed in CustomerGauge

list_revenue_impact_data

Resolves monetary values and account associations for ROI calculation. Touches the financial data integration boundary. List revenue data associated with accounts for experience impact analysis

list_survey_responses

Resolves response IDs, scores (NPS), and timestamp data. Interacts with the survey response repository. List all customer survey responses in CustomerGauge

search_responses_by_keyword

Resolves feedback entries matching the query keyword. Touches the indexed text search boundary. Search through survey comments and feedback by keyword

What this connector unlocks

Integrate CustomerGauge, the leading B2B Experience Management platform, directly into your AI workflow. Monitor customer survey responses, track Net Promoter Scores (NPS) across your account portfolio, and analyze the revenue impact of customer experience using natural language.

What you can do

Response Monitoring — List and retrieve full details for customer survey responses and feedback.
Account NPS Tracking — Monitor NPS metrics for specific business accounts and business units.
Contact Insights — Access detailed profiles and survey history for individual account contacts.
Revenue Impact Analysis — List revenue data associated with accounts to understand experience-driven growth.

How it works

1. Connect the CustomerGauge integration to your AI assistant.
2. Authorize using your CustomerGauge API Key.
3. Orchestrate your B2B experience strategy through intuitive conversation.

Who is this for?

Account Managers — Quickly check account NPS and recent feedback before client meetings.
Customer Success Teams — Monitor survey responses and identify accounts at risk via chat.
Experience Analysts — Gather structured data on revenue impact and B2B engagement for reporting.

Frequently asked questions

Give your AI agents the power of CustomerGauge

Access CustomerGauge and 2,000+ MCP servers — ready for your agents to use, right now. No glue code. No custom integrations. Just plug Vinkius AI Gateway and let your agents work.

DETAILS

CategoryCustomer Support

Alchemer

10 tools

Survey and feedback orchestration — manage surveys, responses, and reports via AI.

Chameleon.io

8 tools

Manage product adoption and onboarding via Chameleon — trigger tours, analyze surveys, and track user events directly from any AI agent.

Assembled

7 tools

Manage support workforce and scheduling with Assembled — track agent states, teams, and forecasts via AI.

QuickBooks Online

10 tools

Connect QuickBooks to AI — query invoices, manage customers, run financial reports, and automate accounting workflows.

Deep Talk

10 tools

Equip your AI agent to analyze conversation datasets, extract topics, and monitor sentiment via the Deep Talk API.

OFAC Sanctions Service

10 tools

Access authoritative sanctions data via OFAC SLS — track SDN lists, entities, and version history directly from your AI agent.