Nicereply MCP Server
Measure customer satisfaction via Nicereply — track survey responses, ratings, and stats directly from your AI agent.
Vinkius AI Gateway supports streamable HTTP and SSE.
Works with every AI agent you already use
…and any MCP-compatible client
Nicereply MCP Server: see your AI Agent in action
Built-in capabilities (10)
get_customer
Get specific customer details
get_me
Get current user details
get_rating_values
List possible rating values
get_response
Get specific response details
get_survey
Get specific survey details
get_survey_stats
Get survey statistics
list_customers
List Nicereply customers
list_responses
List feedback responses
list_surveys
List all surveys
list_users
List workspace users (agents)
What this connector unlocks
Connect your Nicereply account to your AI agent and gain deep insights into your customer satisfaction and agent performance through natural conversation.
What you can do
- Response Monitoring — List and inspect all customer satisfaction ratings and feedback responses in real-time.
- Survey Analytics — Access CSAT, CES, and NPS surveys and retrieve detailed performance metrics and statistics.
- Agent Performance — List workspace users and monitor their individual ratings and feedback scores.
- Customer Insights — View customer profiles and their historical feedback patterns.
- Rating Standards — Retrieve the definitions of rating values and scales used across your surveys.
- Deep Inspection — Fetch complete metadata for specific responses or surveys using their unique IDs.
How it works
1. Subscribe to this server
2. Enter your Nicereply API Key (Private Key)
3. Start monitoring customer satisfaction from Claude, Cursor, or any MCP client
Who is this for?
- Customer Success Managers — quickly check for negative feedback or overall survey performance without opening the dashboard.
- Support Leads — monitor agent ratings and satisfaction trends during daily standups.
- Product Teams — analyze customer sentiment and feedback regarding specific features or releases.
Frequently asked questions
Give your AI agents the power of Nicereply
Access Nicereply and 2,000+ MCP servers — ready for your agents to use, right now. No glue code. No custom integrations. Just plug Vinkius AI Gateway and let your agents work.
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