Meituan Waimai MCP Server

cancel_order

Requires a cancellation reason explaining why the order is being cancelled (e.g., "restaurant closed", "item out of stock", "unable to prepare"). The order must be in a cancellable state (not already completed or delivered). Use carefully as cancellations impact merchant ratings and customer experience. Cancel a Meituan delivery order with a reason

complete_order

This is the final state in the order lifecycle and indicates the customer has received their food. Should only be called after the delivery rider has confirmed drop-off or the customer has picked up the order. Triggers payment settlement to the merchant. Mark a Meituan delivery order as completed

confirm_order

This transitions the order to confirmed status and begins the preparation workflow. Required step before marking the order as delivering. Use the order ID from the order list and the restaurant POI ID. Essential for acknowledging new orders and starting the fulfillment process. Confirm a pending Meituan delivery order

get_order_detail

Use the order ID obtained from the order list to track specific orders, verify order contents, check delivery addresses, or investigate customer complaints. Essential for order management and customer service operations. Get detailed information about a specific Meituan delivery order

get_order_list

Filter by order status: 1=待确认 (pending confirmation), 3=已确认 (confirmed), 5=配送中 (delivering), 7=已完成 (completed), 8=已取消 (cancelled). Pagination uses page number and limit parameters. Critical for monitoring incoming orders, tracking order volume, and managing the order pipeline. List orders for a Meituan restaurant with optional status filter

get_restaurant_info

Use the POI ID (Point of Interest identifier) to get restaurant details before managing orders, verifying delivery coverage, or checking business hours. Essential for multi-restaurant operators managing multiple POIs. Get detailed information about a Meituan restaurant/POI

handle_refund

When rejecting, provide a reason explaining the refusal. Refund requests typically come with customer explanations and evidence. Use order details to verify the claim before making a decision. Approved refunds are processed back to the customer's original payment method. Approve or reject a refund request for a Meituan order

list_menus

Optionally filter by category ID to get items from a specific menu section (e.g., appetizers, mains, drinks). Critical for inventory management, price updates, and menu optimization. Returns stock quantities to help identify low-stock items. List menu items for a Meituan restaurant

mark_delivering

Optionally includes delivery rider name and phone number for customer tracking. Use this for self-delivery orders where the restaurant manages their own riders. For Meituan-managed delivery, the platform handles this automatically. Mark a Meituan order as being delivered (out for delivery)

update_stock

Use this to mark items as sold out (stock=0) when ingredients run out, or replenish stock when new inventory arrives. Stock changes immediately reflect on the customer-facing menu. Essential for preventing orders for unavailable items and maintaining accurate inventory. Food ID is obtained from the list_menus tool. Update stock quantity for a menu item in Meituan