VTEX Orders MCP Server

Connect your VTEX Order Management System (OMS) to any AI agent and take full control of your store's order lifecycle through natural conversation.

What you can do

• Order Lookup — Retrieve the full details of any order by ID, including items, client profile, payment method, logistics, and current status.
• Order Search — Search and filter orders by status (e.g., 'ready-for-handling', 'invoiced', 'canceled') with built-in pagination for large result sets.
• Status Updates — Advance orders through the fulfillment pipeline by updating their status (e.g., move from 'ready-for-handling' to 'handling').
• Shipment Tracking — Retrieve tracking information for shipped packages, including carrier, tracking number, and tracking URL.
• Invoice Registration — Attach tax invoices (NF-e) and tracking numbers to orders, automatically moving them to 'Invoiced' status.
• Order Cancellation — Cancel orders with an optional reason, triggering automatic refund processing.

How it works

1. Subscribe to this server
2. Enter your VTEX Account Name, App Key, and App Token (found in Account Settings → Application Keys in your VTEX Admin)
3. Start managing orders from Claude, Cursor, or any MCP-compatible agent

Who is this for?

• Fulfillment Teams — Track order queues, update statuses, and register invoices without navigating the VTEX Admin.
• Customer Support — Instantly look up order details, check tracking, or process cancellations during live conversations.
• Operations Managers — Monitor order flow, identify bottlenecks, and audit fulfillment performance across sellers.