HappyFox MCP Server
Automate support ticketing via HappyFox — manage tickets, contacts, and help desk categories directly from any AI agent.
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HappyFox MCP Server : voyez votre AI Agent en action
Capacités intégrées (10)
add_staff_update
Add a staff response/update to a ticket
create_ticket
Requires subject, text, category ID, and contact details. Create a new support ticket
get_ticket
Get detailed information about a specific ticket
list_categories
List all ticket categories
list_contacts
List all contacts (users) in the help desk
list_priorities
List all available ticket priorities
list_staff
List all staff members
list_statuses
List all available ticket statuses
list_tickets
Use query parameters for filtering/pagination. List all support tickets in HappyFox
search_tickets
Search for tickets using a text query
Ce que ce connecteur débloque
Connect your HappyFox help desk to any AI agent and take full control of your customer support workflows through natural conversation.
What you can do
- Ticket Management — List all tickets, create new support requests, and retrieve detailed information for any case.
- Staff Updates — Add responses and updates to tickets directly from the chat to keep your team informed.
- Contact Oversight — List and search for customers (contacts) in your help desk database.
- Categorization — Access your ticket categories, statuses, and priorities to ensure proper routing.
- Team Insights — Retrieve lists of staff members and their assigned roles.
- Search Capabilities — Perform text-based searches across your entire ticket history.
How it works
1. Subscribe to this server
2. Enter your HappyFox API Key, Auth Code, and Account Name
3. Start managing your help desk from Claude, Cursor, or any MCP-compatible client
No more manual navigating through complex ticketing tabs. Your AI assistant acts as a dedicated Support Coordinator or Help Desk Agent.
Who is this for?
- Support Managers — instantly retrieve ticket statuses and staff workloads without digging through reports.
- Customer Success Teams — check client support history and add updates during follow-ups.
- IT Support Staff — automate the creation and tracking of internal technical tickets.
Questions fréquemment posées
Donnez à vos agents IA la puissance de HappyFox
Accédez à HappyFox et à plus de 2 000 serveurs MCP — prêts à être utilisés par vos agents, dès maintenant. Pas de code glue. Pas d'intégrations personnalisées. Branchez simplement Vinkius AI Gateway et laissez vos agents travailler.
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