WorkWave MCP Server
Manage service orders, customer accounts, and field technicians on WorkWave — the field service management platform.
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WorkWave MCP Server : voyez votre AI Agent en action
Capacités intégrées (10)
get_account_details
Retrieves details for a specific customer account
get_api_health
Checks the health and connectivity of the WorkWave API integration
get_employee_profile
Retrieves profile details for a specific employee
get_order_details
Retrieves details for a specific service order
list_field_employees
Lists technicians and field staff registered in WorkWave
list_field_service_accounts
Lists customer accounts in the WorkWave Service platform
list_service_equipment
Lists managed equipment and assets used in field service
list_service_locations
Lists physical service locations and job sites
list_service_orders
Lists service orders and work requests
update_order_status
g. mark as Pending, InProgress, or Completed). Updates the lifecycle status of a service order
Ce que ce connecteur débloque
Connect your WorkWave Service account to any AI agent and manage your field service operations through natural conversation.
What you can do
- Service Orders — Browse and list all work requests, retrieve full details for specific orders, and update lifecycle statuses (e.g., InProgress, Completed)
- Customer Accounts — List all field service accounts and retrieve comprehensive details including contact info, billing history, and service locations
- Field Personnel — List all registered technicians and field staff, and retrieve profile details to check roles, skills, and contact info
- Equipment Inventory — Monitor and audit managed assets and equipment used across your field service operations directly from your agent
- Site Discovery — Retrieve physical service locations and job site addresses, including geographical coordinates for routing purposes
- Operational Insights — Quickly find unique account, order, employee, and location IDs required for automated field service workflows
- Health Monitoring — Verify the connectivity and status of your WorkWave API integration to ensure real-time data sync
How it works
1. Subscribe to this server
2. Enter your WorkWave API Key
3. Start managing your field operations through Claude, Cursor, or any MCP-compatible client
No more manual digging through complex dispatching dashboards to check a job status. Your AI agent becomes your field service coordinator.
Who is this for?
- Dispatchers & Schedulers — monitor job queues and update service order statuses through simple chat commands
- Operations Managers — audit customer accounts, verify technician profiles, and manage equipment inventory without manual navigation
- Service Technicians — quickly lookup order details and site locations while on the go through conversation
- Customer Support Teams — retrieve account billing history and service status to provide rapid assistance to field customers
Questions fréquemment posées
Donnez à vos agents IA la puissance de WorkWave
Accédez à WorkWave et à plus de 2 000 serveurs MCP — prêts à être utilisés par vos agents, dès maintenant. Pas de code glue. Pas d'intégrations personnalisées. Branchez simplement Vinkius AI Gateway et laissez vos agents travailler.
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