# Channable MCP for AI Agents MCP > Channable manages your entire marketplace operation and stock across multiple platforms like Amazon, eBay, and bol.com. Connect it to any AI agent to track sales, update shipment statuses, manage returns, and synchronize inventory levels automatically. ## Overview - **Category:** ecommerce - **Price:** Free - **Tags:** feed-management, marketplace-integration, order-fulfillment, stock-synchronization, inventory-management, multichannel-selling ## Description This MCP connects directly to your Channable account, giving your AI client a single window into all your connected marketplace data. Forget logging into five different vendor dashboards just to check stock or update an order status. Instead, you use natural conversation with your agent—whether it's through Claude, Cursor, or any other Vinkius-compatible client—to manage everything from fulfillment details to inventory counts. Your agent can list all recent marketplace orders and pull specific details for tracking. It handles stock synchronization across channels so you never oversell a product again. You can also view customer returns right in the chat interface, or update shipment statuses directly. Because this MCP centralizes your commerce intelligence, you spend less time clicking through dashboards and more time selling. ## Tools ### get_order_details Fetches specific, deep information about a single order ID. ### get_project_summary Get summary details for a specific project ### list_connected_channels Lists every marketplace channel currently attached to your company account. ### list_marketplace_orders Retrieves a list of all recent orders from connected sales channels. ### list_channable_projects List all projects for the company ### list_customer_returns Retrieves a list of customer returns filed against a specific project. ### list_order_shipments Provides a list of all shipped items and their tracking details for a given project. ### update_product_stock Changes the inventory quantity for specific SKUs in your project. ## Prompt Examples **Prompt:** ``` What were my top 5 selling products last week? I need to check stock for them. ``` **Response:** ``` **🚀 Weekly Sales Report Summary** * **Product A (SKU: TSHIRT-RED):** Sold 120 units. Stock remaining: 45. * **Product B (SKU: JEANS-BLK):** Sold 88 units. Stock remaining: 72. * **Product C (SKU: MUG-BLUE):** Sold 35 units. Stock remaining: 105. Please confirm if I should update the stock for Product A to account for today's shipments. ``` **Prompt:** ``` List all orders from Amazon and bol.com that are stuck or haven't shipped yet. ``` **Response:** ``` **📦 Pending Shipments Report** | Order ID | Marketplace | Status | Needed Action | | :---: | :---: | :---: | :---: | | #12345 | Amazon US | Awaiting Label | Needs tracking number update. | | #67890 | bol.com | Confirmed, Pending Ship | Check inventory for SKU 'TSHIRT-RED'. | Please provide the latest shipment info for Order #12345. ``` **Prompt:** ``` Show me all customer returns from Project Alpha and tell me if we need to adjust stock for any of them. ``` **Response:** ``` **↩️ Returns Management (Project Alpha)** * **Return ID R-001:** Item: Mug Blue. Reason: Changed mind. * **Return ID R-002:** Item: Jeans Black. Reason: Wrong size. We found 2 return items. I recommend using the `update_product_stock` tool to add 2 units back into available inventory for 'Mug Blue' and 'Jeans Black'. Confirmation required? ``` ## Capabilities ### Pulling detailed order information Retrieves specific details for any single marketplace order. ### Listing recent marketplace orders Shows a list of all current and historical orders across your connected marketplaces. ### Updating product stock counts Changes the available inventory level for specific products in multiple channels at once. ### Retrieving shipment and tracking info Lists all current shipments and their associated tracking numbers for project orders. ### Finding customer returns Provides a list of recent customer return requests for a specific project. ### Viewing connected channels Lists all the active marketplace accounts attached to your company’s profile. ## Use Cases ### Need a quick inventory audit An operations team needs to know if they have enough stock for a big sale. They ask their agent to run the `list_marketplace_orders` tool, see total demand across all channels, and then use `update_product_stock` to reserve enough units immediately. ### Investigating a missing shipment A customer support agent gets a complaint about a late delivery. They ask the agent to check `list_order_shipments`, which pulls up the tracking details, allowing them to give the customer an immediate answer. ### Managing returns volume The fulfillment department needs to process all return items from last week. They prompt the agent to run `list_customer_returns`, getting a clean list of IDs and reasons for processing. ### Reviewing project health status A manager wants an overview of what's happening with multiple product lines. They use the MCP to view connected channels, confirming all their sales sources (Amazon, eBay, etc.) are reporting data correctly. ## Benefits - Stop switching between marketplace dashboards. Your agent centralizes all order data, allowing you to list recent marketplace orders without leaving your chat. - Prevent overselling inventory by using the `update_product_stock` tool. You can adjust stock levels across every connected channel from one prompt. - Handle customer issues faster. Instead of digging through emails, use the MCP to get detailed information for a specific order ID or list returns instantly. - Keep track of goods in motion with `list_order_shipments`. You always have access to up-to-date tracking numbers and shipment logs. - Maintain visibility across your business. The tool lets you view connected channels, ensuring every marketplace account is active and synced. ## How It Works The bottom line is that once connected, your AI client handles all the API calls so you just talk to it like talking to a coworker on Slack. 1. Subscribe to this MCP and provide your Channable API Token and Company ID. 2. Connect your AI client (like Claude or Cursor) to Vinkius, granting it access via the Channable integration. 3. Tell your agent what you need—for instance, 'List all orders from Amazon for Project Alpha.' The agent then uses the tools to fetch and present the data. ## Frequently Asked Questions **How does Channable MCP help me manage stock across Amazon, eBay, and more?** It allows you to update product inventory levels in one place. When you tell your agent the new count, it pushes that single update to every connected marketplace, preventing overselling. **Can I use Channable MCP to check order details from multiple marketplaces?** Yes. You can ask your agent to list all recent orders across your entire portfolio and then drill down into any specific purchase for detailed information, regardless of the selling platform. **Is Channable MCP useful if I have a high volume of returns?** Absolutely. You can use it to list all customer returns filed against your projects directly in the chat interface, making the return workflow much faster and more visible. **What is the best way to track my shipments using Channable MCP?** You simply ask your agent to retrieve shipment information. It pulls together all current tracking numbers and status updates for a given project, so you don't have to check each carrier site. **Does Channable MCP work with my existing CRM or customer service tools?** While it doesn't connect directly to CRMs, it provides all the necessary order and fulfillment data that your support staff needs. Your agent brings this commerce intelligence right into their chat window for easy reference.