# Chili Piper MCP

> Chili Piper connects your sales and marketing processes directly into your AI agent. It handles lead routing, schedules meetings, and monitors queues without you opening a browser or dashboard. Your agent can list all active queues, check meeting details, and manage team rosters right in the chat window.

## Overview
- **Category:** sales-automation
- **Price:** Free
- **Tags:** inbound-conversion, lead-routing, meeting-scheduling, round-robin, sales-productivity

## Description

Stop switching between dashboards just to track a prospect's journey. This MCP gives your AI agent direct access to your entire Chili Piper system. You talk naturally with your agent—telling it things like, 'What’s going on with the Enterprise queue?' or 'Show me the details for that meeting booked last week.' The agent retrieves live data on queues, meetings, and team memberships instantly. This means your sales reps get real-time insights without logging into a separate system. By connecting this MCP through Vinkius, you make scheduling and lead routing part of your conversation flow, not another set of clicks.

## Tools

### get_chili_account_info
Retrieves core account details, including general user settings.

### get_meeting_details
Grabs specific information for any individual meeting instance.

### get_queue_details
Provides detailed rules and information about a single lead routing queue.

### list_inbound_routers
Lists every inbound router used to manage form submissions and incoming lead distribution.

### list_booked_meetings
Pulls a list of all meetings that have been recently booked into your system.

### list_chili_queues
Lists and retrieves details for every active lead routing queue configured in the account.

### list_meeting_reminders
Shows all configured meeting reminder templates and communication schedules.

### list_chili_teams
Fetches a list of all teams defined, along with their respective member lists.

## Prompt Examples

**Prompt:** 
```
List my last 5 booked meetings in Chili Piper.
```

**Response:** 
```
Retrieving your recent meetings... I found 5 items: 'Demo with Acme' (Status: Booked), 'Discovery Call' (Status: Rescheduled), and 3 others. Would you like to see the details for the Acme demo?
```

**Prompt:** 
```
Show me all active routing queues.
```

**Response:** 
```
Checking your queues... You have 4 active routing queues: 'US Enterprise', 'EMEA Mid-Market', 'Global Trials', and 'Internal Sales'. Would you like to see the rules for any of these?
```

**Prompt:** 
```
Who are the members of the 'Inside Sales' team?
```

**Response:** 
```
Retrieving 'Inside Sales' team roster... I found 5 members: John Doe, Sarah Smith, Mike Miller, Jane Jones, and Bob Black. All are currently active in routing.
```

## Capabilities

### Reviewing Lead Queues
You can list all active lead routing queues and get detailed info on any specific queue.

### Listing Booked Meetings
The agent retrieves a list of recently booked meetings, including their status and metadata.

### Managing Teams
You can see all teams configured in your account and check the full roster of members for any specific team.

### Checking Router Statuses
The system lists all inbound routers used to distribute form submissions and incoming leads.

### Retrieving Account Settings
You can pull core account information, user details, and overall settings directly into your chat conversation.

## Use Cases

### The SDR needs to know who's available.
An SDR needs to book a demo but isn't sure which team is best. They prompt their agent: 'Who are the members of the Inside Sales team?' The agent uses `list_chili_teams` and returns the full roster, letting them pick the right contact.

### RevOps needs to check lead distribution.
The RevOps analyst suspects a new form is sending leads incorrectly. They ask their agent to 'List all active routing queues.' The agent runs `list_chili_queues`, showing the exact name and details of every queue for immediate investigation.

### Marketing needs to confirm setup.
A marketing manager just launched a new product page. They ask their agent: 'What inbound routers are live?' The agent runs `list_inbound_routers`, confirming the router is active and ready to receive leads.

### Sales needs historical meeting data.
A sales manager wants a quick summary of last week's activity. They prompt their agent: 'Show me all booked meetings from last Tuesday.' The agent uses `list_booked_meetings` to provide the list instantly.

## Benefits

- Audit lead flow instantly. Instead of checking multiple dashboards to see how leads are distributed, you simply ask your agent to run `list_chili_queues` for a complete overview.
- Keep track of sales activity without logging in. You can use the agent to check specific meeting status by calling `get_meeting_details`, getting details on demand.
- Verify team capacity at a glance. Use `list_chili_teams` to see who's on which team and if there are any changes, all from your chat interface.
- Understand form health immediately. If marketing updates a landing page, you can use `list_inbound_routers` to verify that the new submissions hit the right queue.
- Cut down on repetitive reporting. You can pull general account data using `get_chili_account_info`, giving stakeholders immediate visibility without manual report generation.

## How It Works

The bottom line is: you get live sales system data delivered into a simple chat conversation.

1. Subscribe to this MCP and provide your Chili Piper API Key (found in the Admin Center > Integrations).
2. Connect your preferred AI client, like Claude or Cursor. The agent now has access to all routing data.
3. Ask your agent a question—for example, 'List my last five booked meetings.' It executes the necessary tools and provides the answer.

## Frequently Asked Questions

**How do I find out which queues are currently active using list_chili_queues?**
You ask your agent to run `list_chili_queues`. It retrieves a comprehensive list of every queue configured in your account, allowing you to see all routing options at a glance.

**Can I check details for a specific meeting using get_meeting_details?**
Yes. If you have an ID or the context of a booked call, `get_meeting_details` pulls up every piece of metadata associated with that single event.

**What can I do with list_chili_teams?**
The tool lists all teams and provides their current member rosters. This is useful for auditing who has access to which routing queues or if team members have changed.

**Does get_chili_account_info give me user permissions?**
It retrieves core account information, including general settings and user-level details. It's a quick way to verify overall system status without navigating the admin panel.

**I need to know about my lead sources. How does using list_inbound_routers help me?**
It lists all inbound routers configured for your forms. This lets you audit exactly which external web forms are feeding leads into Chili Piper and confirms where the routing rules apply.

**I want to make sure my team uses consistent communication. What does list_meeting_reminders check?**
It retrieves all active meeting reminder templates and settings. You can use this information to ensure your prospects receive standardized, professional follow-up communications.

**If I call get_queue_details for a queue that isn't active or doesn't exist, what do I get?**
The system returns an error message indicating the queue ID is invalid or inactive. This helps you troubleshoot broken automation flows and confirms your data inputs are correct.

**I only care about meetings from last week. Can list_booked_meetings filter the results?**
While it lists all recently booked meetings, passing date parameters lets you narrow down the search window. You can quickly audit activity for a specific period without exporting data.

**Can I see my active routing queues through the agent?**
Yes! Use the `list_chili_queues` tool. The agent will return all configured queues in your account, allowing you to audit how leads are being distributed.

**How do I check the details of a specific meeting?**
Use the `get_meeting_details` tool with the unique meeting ID. Your agent will fetch the full record, including the attendees, timestamp, and status.

**Where do I find my Chili Piper API Key?**
Log in to your Chili Piper Admin Center and navigate to **Integrations**. You will find your API key there (it may be labeled as the Zapier API Key).