# Extensiv MCP > Extensiv lets you manage your entire e-commerce supply chain right from your agent chat. It connects to order tracking, warehouse stock levels, purchase orders, and vendor data for full visibility into omnichannel fulfillment. Get instant access to inventory audits, customer records, and shipment statuses without opening a single dashboard. ## Overview - **Category:** ecommerce - **Price:** Free - **Tags:** omnichannel-retail, order-fulfillment, warehouse-management, stock-tracking, vendor-management, supply-chain-visibility ## Description This MCP gives you control over every part of an e-commerce operation, letting your AI client talk directly to the core Extensiv system. Instead of logging into multiple dashboards just to check stock or find an order number, you simply ask. You can audit current inventory across all warehouses—seeing available units, committed stock, and what's on its way. Need details on a specific customer? Ask for their profile and full order history. Or maybe you need to know the status of vendor shipments and when they'll arrive? This MCP pulls that data together instantly. It’s like having your entire logistics team available in conversation form. If your current catalog management relies on complex manual lookups, integrating this through Vinkius is a major shift. You get full oversight of products, vendors, and return merchandise authorizations (RMAs) using simple natural language commands. ## Tools ### list_ship_methods Returns all shipping method codes accepted by the warehouse management system. List available WMS shipping methods ### list_alerts Returns all outstanding active alerts for the merchant, such as sync errors, failed orders, or inventory discrepancies. List active merchant alerts ### list_orders Retrieves current and historical order data including fulfillment tracking, channel mapping, and line items for specific orders. ### get_order Returns full order details including line items, addresses, and fulfillment status for the specified customer reference ID. Get a specific order by customer reference ### get_order_status Returns shipment tracking information including carrier, tracking number, and delivery status for the specified order. Get tracking and shipping status for an order ### list_inventory Checks real-time stock levels by warehouse, showing available units, committed counts, on-order items, and in-transit quantities. ### get_product_inventory Returns stock levels for the specified product SKU across all warehouses. Get inventory levels for a specific SKU ### get_product Returns master product data and any configured SKU aliases for the specified product. Get product details and aliases by SKU ### list_warehouses Lists all configured 3PL and internal warehouses with their addresses and specific operational capabilities. ### list_carts Returns all shopping carts and integrations configured for this merchant, including connection status and settings. List connected shopping cart integrations ## Prompt Examples **Prompt:** ``` List the last 5 orders from my Shopify channel ``` **Response:** ``` Retrieving Shopify orders... I found 5 recent orders including #SH-1001 (Processing) and #SH-1002 (Shipped). Would you like to see the line items for the most recent order? ``` **Prompt:** ``` What is the available stock for SKU 'TSHIRT-BLU-L' at the Main Warehouse? ``` **Response:** ``` Checking inventory for 'TSHIRT-BLU-L'... In the Main Warehouse, you have 45 units available, 10 committed to pending orders, and 25 currently in transit from the supplier. ``` **Prompt:** ``` Show me the status of purchase order PO-999 ``` **Response:** ``` Retrieving PO details... Purchase Order PO-999 for vendor 'Global-Fabrics' is currently 'Awaiting Receipt'. It includes 500 units of cotton fabric and is expected to arrive on 2024-05-15. ``` ## Capabilities ### Track order status and items Retrieves detailed lists of orders, including their fulfillment status, channel origin, line items, and shipping address. ### Audit stock across all sites Provides real-time inventory counts by warehouse for specific products, detailing available, committed, on-order, and in-transit quantities. ### Manage vendor relationships Lists supplier contact details, lead times, payment terms, and product brand information configured in the system. ### Review warehouse configurations Retrieves all 3PL and in-house warehouse details, including names, addresses, and specific operational capabilities. ### Track incoming goods Lists purchase orders (POs) and vendor shipments, showing expected delivery dates and receiving status updates. ### Handle returns and customer data Looks up return merchandise authorizations (RMAs) with reason codes and monitors customer profiles along with their historical order summaries. ## Use Cases ### A customer calls asking where their items are. The agent uses `list_orders` to pull the order number. Then it checks `list_shipments` using that order ID to give the customer the carrier and tracking number, all in one response. ### Need to verify if we have enough stock for a large sale. The analyst uses `list_inventory` with specific SKUs and warehouses. The agent reports back not just what's available, but also how many units are currently on order or in transit. ### A shipment is delayed, and I need to warn the sales team. The user runs `list_pos` for a specific PO. The agent confirms the vendor name and reports that the expected date has slipped, giving the exact new arrival estimate. ### A customer is returning an item because it was damaged. The support team uses `list_rmas` to pull up the existing RMA record. They see the reason code (damaged) and can confirm the linked refund amount without manually searching the order history. ## Benefits - Stop logging into multiple systems to check inventory. You can ask for the `list_inventory` report and see available, committed, and in-transit stock counts immediately. - Resolve customer inquiries faster. Using `list_customers`, you pull up a profile and their complete order history without ever leaving your agent chat. - Gain full supply chain visibility by running `list_pos`. You get the PO number, vendor name, expected delivery date, and receiving status all at once. - Manage returns efficiently. The `list_rmas` tool gives you a single view of return items, reason codes, and linked refund amounts. - Understand your physical network by using `list_warehouses`. You get the names, addresses, and capabilities of both 3PL partners and internal sites. - Maintain an accurate catalog by running `list_products`, which provides core product data like SKUs, weights, dimensions, and associated costs. ## How It Works The bottom line is you manage complex supply chain tasks using simple chat commands instead of navigating multiple websites and forms. 1. Subscribe to this MCP in Vinkius and provide your Extensiv API Access Token. 2. Your AI client connects to the catalog, authenticating your access credentials for the e-commerce platform. 3. You prompt your agent with a request—like 'What's the stock of SKU X at Warehouse Y?'—and get structured data back instantly. ## Frequently Asked Questions **How do I check stock levels using the Extensiv MCP?** You use the `list_inventory` tool. Simply ask for the stock level of a specific SKU or product ID, and the agent will return real-time data across all your connected warehouses. **Can I track vendor performance with Extensiv MCP?** Yes. You can use `list_vendors` to see lead times and payment terms, and then combine that with `list_pos` to monitor purchase orders and expected delivery dates. **Is the Extensiv MCP good for handling returns (RMAs)?** The dedicated `list_rmas` tool handles this. It pulls up return authorization details, including reason codes and the linked refund amounts in one place. **What information does the Extensiv MCP provide about customers?** Using `list_customers`, you get more than just contact info; you also receive a summary of that customer's complete order history for quick reference. **Does this MCP help with understanding my physical warehouse locations?** Yes, the `list_warehouses` tool provides all necessary details about your 3PL and in-house sites, including their addresses and operational capabilities. **Can my agent list inventory levels across different warehouses?** Yes. Use the 'list_inventory' tool. The agent retrieves current stock levels by warehouse and product, including available, committed, and in-transit quantities natively. **How do I track a specific shipment through the agent?** Use the 'list_shipments' tool. Your agent will pull shipment tracking details including the carrier, tracking number, ship date, and delivery status for linked orders. **Can I audit purchase orders from my suppliers via chat?** Absolutely. The 'list_pos' tool retrieves PO numbers, vendor names, expected delivery dates, and line item details, allowing you to monitor your supply chain replenishment natively.