# Guidewire ClaimCenter MCP > Guidewire ClaimCenter MCP connects your insurance claims management workflow directly into any AI agent. You can track claim status, monitor financial exposures, and audit activities—all without logging into the core system. This MCP handles everything from listing all active claims to pulling internal notes and contact details using natural conversation. ## Overview - **Category:** erp-operations - **Price:** Free - **Tags:** claims-management, property-casualty, risk-assessment, insurance-operations, case-management, exposure-tracking ## Description Managing a complex insurance claim means juggling dozens of screens: one for policy info, another for contacts, and yet another just for documents. With this MCP, you connect your Guidewire ClaimCenter account to any AI agent and bring all that data into one chat window. You talk to your AI client—about the specific claim number, who needs a call, or what the total exposure risk is—and it pulls the answers instantly. The system retrieves detailed information on claims, associated users, uploaded documents, and internal notes across the board. Because this MCP lives in the Vinkius catalog, you get access to all these functions from one connection point, letting your agent perform deep audits or quick data lookups without you ever having to open the main Guidewire application. It’s like having a full audit report generator built right into your chat interface. ## Tools ### list_claim_activities Lists all tasks and actions logged against any claim file. ### list_claimcenter_claims Retrieves a list of every insurance claim in Guidewire ClaimCenter. ### list_claim_contacts Pulls shared contact information for claimants, vendors, and service providers. ### list_claim_documents Lists all files uploaded to a specific claim folder. ### list_claim_exposures Retrieves the financial exposures linked to one particular claim. ### list_claim_notes Lists all internal notes and comments left on a specific claim file. ### list_claimcenter_users Provides a list of system users, including adjusters and core staff members. ### get_claim_details Gets comprehensive information for one specific claim file. ## Prompt Examples **Prompt:** ``` List all claims with a status of 'Open' in ClaimCenter. ``` **Response:** ``` Retrieving your open claims... I found 5 items: Claim #000-01-0001 (Auto), #000-01-0002 (Property), and 3 others. Would you like to see the details for any of these? ``` **Prompt:** ``` Show me the exposures for claim '000-01-0001'. ``` **Response:** ``` Checking exposures for claim 000-01-0001... There are 2 active exposures: 1 for 'Vehicle Damage' (Adjuster: John Doe) and 1 for 'Liability' (Adjuster: Jane Smith). ``` **Prompt:** ``` Who is the primary contact for claim '000-01-0002'? ``` **Response:** ``` Retrieving contacts for claim 000-01-0002... The primary contact is Mark Miller (Claimant). I can provide his phone number or email if needed. ``` ## Capabilities ### Get specific claim details Retrieve all core metadata, including policy numbers and current status, for any single insurance claim. ### List all active claims Generate a list of every historical or currently open insurance claim in the system. ### Check financial exposures Access and review detailed exposure volumes associated with a specific claim number. ### Review claim activities and tasks See all logged actions, updates, and pending tasks across the entire claims portfolio. ### Audit documents and notes List every file uploaded or internal note written for a particular claim number. ### Find contacts and users Pull rosters of key personnel, including claimants, vendors, adjusters, and core system users. ## Use Cases ### Determining claim completeness A support analyst needs to know if all necessary paperwork exists for an old file. They ask their agent to use `get_claim_details`, then follow up by running `list_claim_documents` and `list_claim_notes` against the retrieved claim ID, instantly confirming whether the required documents were uploaded. ### Assessing risk for a large portfolio A claims manager needs to audit 50 open files. Instead of opening them one by one, they ask their agent to run `list_claimcenter_claims` and then iterate through the results using `list_claim_exposures`, getting an immediate risk summary for all 50. ### Onboarding a new adjuster A trainer wants to show a new hire how claim files are structured. They ask their agent to use `list_claimcenter_users` first, then ask the agent to pull `list_claim_contacts` for a sample file, demonstrating where all stakeholder data lives. ### Quickly finding who owns a task A team lead is checking on bottlenecks. They ask their agent to use `list_claim_activities`, immediately seeing which tasks are pending and identifying the assignee without needing to access the core system. ## Benefits - Audit an entire case from one chat. Instead of manually pulling details for ten claims using different screens, you can ask your agent to list all claims and then drill down into specifics like the `list_claim_exposures` for each one. - Reduce manual data gathering. To check history, you don't have to open a claim and scroll through pages of notes. You just ask your agent to use `list_claim_notes`, and it compiles the full internal commentary instantly. - Consolidate contact info. When a client calls asking for a vendor number or claimant email, you can immediately run `list_claim_contacts` instead of searching multiple directories. - Visibility into team progress. Need to know what everyone's working on? Run `list_claim_activities` to get an instant, accurate overview of tasks and who owns them across all files. - Cross-reference core data points. You can use `get_claim_details` first to pull the policy number, and then immediately feed that number into `list_claim_documents` to verify necessary file uploads. - Manage personnel details without logging in. Quickly access who's on your team or who worked on a specific case using `list_claimcenter_users`. ## How It Works The bottom line is that you get a unified view of complex claims data without needing to navigate multiple internal applications or tabs. 1. First, subscribe to this MCP on Vinkius. 2. Next, provide your ClaimCenter Cloud API Username, Password, and Instance URL credentials. 3. Finally, your AI client accesses the tools, allowing you to query claim data through natural conversation. ## Frequently Asked Questions **How do I use the list_claimcenter_claims tool in Guidewire ClaimCenter?** You simply ask your AI client to 'List all active claims.' The MCP runs `list_claimcenter_claims` and returns a paginated list of every claim number, allowing you to select which one you want to investigate next. **Does Guidewire ClaimCenter MCP allow me to update claims?** No. This MCP is designed for reading data only. You can use it to pull details and audit notes, but you cannot change statuses or add documents through this connection. **What information does list_claim_exposures provide?** It provides financial exposure volumes linked to a specific claim number. You can ask your agent for the exposures and it will detail what risks are attached, who they relate to, and their current status. **Can I find contacts using list_claim_contacts?** Yes. This tool pulls all shared contact details for a given claim, including the primary claimant, any vendors involved, or third-party providers who handled the case. **How can I check internal notes on an old file with list_claim_notes?** You prompt your agent to 'Show me all internal notes for claim X.' The MCP uses `list_claim_notes` and compiles a full chronological view of every note left by any user.