# NCR Voyix MCP > NCR Voyix MCP connects your AI agent directly to commerce backend data. You can instantly query live site details, check order status across all locations, track real-time inventory counts, and browse global product catalogs using natural conversation. ## Overview - **Category:** industry-titans - **Price:** Free - **Tags:** retail-operations, order-tracking, digital-commerce, catalog-management, inventory-control, point-of-sale ## Description Managing retail operations usually means juggling a dozen dashboards: one for sites, another for orders, a third for stock levels. This MCP lets you talk directly to your commerce system instead of clicking through portals. You can ask your agent specific questions like, “What’s the current count for blue jeans at the Westside Mall?” or “List all customers who joined the loyalty program last month.” It pulls live data on everything from active sites and registered users to complete order metadata and pricing details. Working through Vinkius means you connect once and gain access to this critical retail intelligence. You get a single point of truth for your entire catalog, inventory, and sales pipeline, letting you focus on strategy instead of data retrieval. ## Tools ### get_loyalty_programs Lists and retrieves details about the loyalty or reward programs available to customers. ### get_order Fetches comprehensive details, including line items and metadata, for a single order ID. ### get_product Retrieves specific product details, such as full specifications or current pricing, for a given item ID. ### get_site Provides detailed configuration information for one specific commerce site ID. ### list_catalogs Shows all product catalog definitions that are active within your commerce system. ### list_customers Generates a list of all registered customers in your commerce platform. ### list_inventory Lists the real-time stock count for various products at specified physical store sites. ### list_orders Retrieves a list of recent customer orders across your entire operation. ### list_products Lists all available products defined in the global catalog, including basic descriptions and pricing. ### list_sites Retrieves a list of all physical and digital commerce locations configured in your system. ## Prompt Examples **Prompt:** ``` List all our active commerce sites. ``` **Response:** ``` I've retrieved your sites. You have 5 active locations: 'Main Street flagship', 'Westside Mall', 'E-commerce Portal', and 2 others. Would you like the detailed configuration for the Westside Mall site? ``` **Prompt:** ``` Check the status of order ID ORD-98765. ``` **Response:** ``` Inspecting order ORD-98765... The current status is 'READY_FOR_PICKUP'. It was placed at the 'Westside Mall' site and contains 3 items totaling $45.50. Shall I list the specific items in this order? ``` **Prompt:** ``` What is the inventory level at site 'flagship-01'? ``` **Response:** ``` Fetching inventory for 'flagship-01'... I found stock levels for 150 items. Notable counts include 'Summer T-Shirt' (45 units), 'Blue Jeans' (12 units - Low Stock), and 'White Sneakers' (88 units). Would you like to see all items currently in low stock? ``` ## Capabilities ### Check Site Information List all physical and digital commerce locations or retrieve the specific configuration details for any one site. ### Track Orders and Customers Pull lists of recent orders, get full metadata on a single order ID, or list registered customers and their loyalty program status. ### Monitor Inventory Levels Check current stock counts for any product at specific store locations across your entire network. ### Browse Product Catalogs View the full global list of products, browse available catalog definitions, or get detailed information about a single item’s pricing and description. ## Use Cases ### Checking Stock for a Flash Sale A manager needs to know if 100 units of Product X are available across all West Coast stores before launching a flash sale. They ask the agent, which uses `list_inventory`, and get a consolidated report showing every site's current count. ### Investigating a Missing Order A customer calls about an order placed last week. The agent asks for the order details using `get_order`. This tool immediately returns the item list, payment method, and the originating store location, solving the issue in minutes. ### Verifying Site Readiness An operations team member needs to confirm if a new pop-up shop is correctly configured before launch. They use `get_site` to pull all necessary details and check against internal requirements, eliminating manual checks. ### Auditing Product Pricing The catalog team finds discrepancies in pricing. By using `list_products`, they can dump a list of every product ID and its associated price to run an automated audit across all channels. ## Benefits - You stop juggling multiple tabs. By using `list_sites` and `get_site`, you get a single source of truth for every location, whether it's a flagship store or the e-commerce portal. - Never guess stock levels again. The `list_inventory` tool gives immediate, real-time counts across your network, helping you flag low stock items instantly. - Order tracking is simple. Instead of navigating deep order IDs, asking for a specific order with `get_order` returns all the details—line items, status, and site origin—in one go. - Catalog management gets faster. Need to verify product pricing or descriptions? Use `list_products` or `get_product` to pull authoritative data on demand. - Customer insights are immediate. You can list customers using `list_customers` or check their reward status with `get_loyalty_programs`, giving agents instant context. ## How It Works The bottom line is you get direct access to your core retail systems without writing code or navigating complex interfaces. 1. Subscribe to this MCP on Vinkius. 2. Enter your required credentials—your NCR API Key, Shared Secret, and Organization Number—to authenticate the connection. 3. Ask your AI agent a commerce question. It routes the query through the MCP and returns live data. ## Frequently Asked Questions **How do I check inventory using the NCR Voyix MCP?** You use the `list_inventory` tool. Just ask your agent which product and location you want to check, and it returns real-time stock levels. **Can the NCR Voyix MCP list all my stores?** Yes, that’s what the `list_sites` tool does. It gives you a comprehensive overview of every physical or digital commerce location connected to your account. **What is the difference between listing products and getting product details with NCR Voyix?** `list_products` provides a general list of items for browsing. If you need specific information, like full pricing or technical specs, use `get_product`. **Does the NCR Voyix MCP help me find order details?** Absolutely. Use `list_orders` to see a general list of recent sales. Then, if you need everything about one specific sale, use `get_order`. **Can I track customer loyalty status with NCR Voyix MCP?** Yes. You can first get a list of available programs using `get_loyalty_programs`, and then check individual customers with `list_customers` to see their current status.