# Pendo MCP > Pendo lets your AI agent manage product engagement and user behavior analysis. Get detailed performance metrics on in-app guides, look up visitor profiles, audit page tags, and analyze account metadata directly from natural conversation. ## Overview - **Category:** growth-engine - **Price:** Free - **Tags:** product-adoption, user-engagement, in-app-guides, behavioral-analytics, customer-insights, product-feedback ## Description Connect Pendo to any AI client through Vinkius's MCP catalog to take full control of your user journey data. Instead of juggling multiple dashboards or writing complex API queries, you talk to your agent and it handles the heavy lifting. Your agent can list every in-app guide you created and pull up its performance metrics immediately. Want to see what a specific visitor did? Just ask your AI client for their profile details. It connects that activity to their overall account and shows you exactly which pages they viewed last month. You can even audit all the tags on your site or check if a new feature is properly marked up. This means product teams get rapid answers about user behavior, turning days of manual reporting into instant conversations. ## Tools ### get_pendo_account Retrieves specific details about a single user account. ### list_pendo_features Provides a list of every product feature currently tagged for tracking. ### get_pendo_guide_metrics Pulls performance metrics, like views and completion rates, for an in-app guide. ### get_pendo_guide Fetches detailed information about a specific in-app guide. ### get_pendo_visitor Gets the complete profile and activity history for an individual visitor. ### list_pendo_applications Lists all major applications that are being tracked within your Pendo subscription. ### list_pendo_guides Retrieves the names and details of all guides defined in Pendo. ### list_pendo_metadata_schema Lists available schemas to understand what metadata points are trackable for accounts and visitors. ### list_pendo_pages Retrieves a list of all pages that have been tagged in your product setup. ### list_pendo_segments Displays the names and definitions of saved user segments you use for audience targeting. ## Prompt Examples **Prompt:** ``` List all active guides in my Pendo account. ``` **Response:** ``` I've retrieved 12 guides. Notable ones include 'New Feature Announcement', 'Onboarding Checklist', and 'Satisfaction Survey'. Which one would you like to see metrics for? ``` **Prompt:** ``` Get metadata for visitor 'user@example.com'. ``` **Response:** ``` Visitor 'user@example.com' is associated with account 'Global Corp'. Their properties include role: 'admin', trial_end: '2026-12-01', and they have viewed 45 pages in the last 30 days. ``` **Prompt:** ``` Show me the performance metrics for the guide 'guide_98765'. ``` **Response:** ``` Guide 'guide_98765' has been viewed by 1,250 unique visitors with a 68% click-through rate and 45% completion rate. ``` ## Capabilities ### Analyze Guide Performance Retrieve viewing statistics and performance metrics for specific in-app guides. ### Review Visitor Activity Get detailed profiles, property lists, and activity histories for any individual visitor or user account. ### Inventory Product Tags List all defined pages, features, applications, and metadata schemas used to track product usage. ### Audit User Segments See a list of saved user segments so you know which groups you are targeting or analyzing. ## Use Cases ### Troubleshooting a Feature Adoption Dip A PM notices that the adoption rate for the new reporting module dropped last week. They ask their agent to list all pages and features tagged on the reporting module, then specifically check the 'get_pendo_guide' details on the associated tutorial. The agent quickly reports which critical tracking tags are missing from key onboarding steps. ### Investigating a High-Value User Problem A CSM receives an urgent support ticket from a VIP client. They use their agent to look up the visitor profile via 'get_pendo_visitor', immediately confirming the user's role, account status (using 'list_pendo_account'), and all pages they viewed in the last month. ### Auditing Product Launch Readiness A Growth Engineer is preparing for a major site redesign. They ask their agent to list all metadata schemas ('list_pendo_metadata_schema') and then run 'list_pendo_applications' to ensure every necessary data point can be captured across the new platform. ### Analyzing Segment Effectiveness A PM needs to know if their marketing efforts are reaching the right people. They ask the agent to list saved user segments ('list_pendo_segments') and then check guide metrics for a segment-specific tutorial using 'get_pendo_guide_metrics'. ## Benefits - Know exactly why users drop off. You can request the performance metrics for a guide, like 'get_pendo_guide_metrics', so you see real click-through rates instantly. - Stop guessing about user identity. Use 'get_pendo_visitor' to pull up a visitor’s full profile and view their recent activity in seconds. - Maintain data integrity across your product. You can list all tagged pages or features using 'list_pendo_pages' or 'list_pendo_features' to audit coverage. - Keep track of your audience focus. Listing segments with 'list_pendo_segments' keeps you oriented on who needs attention and why. - Understand your data structure instantly. Use 'list_pendo_metadata_schema' to see exactly what information is available for visitors and accounts. ## How It Works The bottom line is you get instant, conversational answers about user behavior without writing a single query. 1. Subscribe to the Pendo MCP and enter your integration key through Vinkius. 2. Direct your AI agent (like Cursor or Claude) to access this Pendo toolset. 3. Ask your agent natural language questions, such as 'What is the completion rate for our onboarding guide?' ## Frequently Asked Questions **What is the difference between list_pendo_pages and list_pendo_features?** list_pendo_pages gives you a list of every physical page on your site that has tracking enabled. list_pendo_features lists specific, discrete functions or components within the product that are also tracked. **Can I use Pendo MCP to track real-time user activity?** The MCP pulls historical and aggregated data about user activities via 'get_pendo_visitor'. It helps you analyze past behavior patterns, rather than streaming live events. **Does the Pendo MCP require I have administrator access?** You need a connected Pendo subscription and an integration key. The agent uses those credentials to pull data based on your assigned permissions within Pendo. **How do I check if my new feature is tracked?** Run 'list_pendo_features' first to see all existing tags, then ask the agent to list tagged pages ('list_pendo_pages') to verify placement. **What data can I get for a visitor using Pendo MCP?** You can retrieve detailed properties and activity history. This includes seeing their role, account status, and viewing history via 'get_pendo_visitor'. **How do I find my Pendo Integration Key?** In Pendo, navigate to **Settings** > **Integrations**. There you can find or generate your Integration Key for API access. **Can I see real-time statistics for my guides?** Yes! Use the `get_pendo_guide_metrics` tool with a Guide ID to retrieve live data on views, clicks, and completion rates. **Does this support looking up individual user metadata?** Absolutely. Use the `get_pendo_visitor` tool to retrieve all identified properties, account association, and activity history for a specific user ID.