# Walmart Orders & Fulfillment MCP > Walmart Orders & Fulfillment MCP lets you take control of your entire e-commerce logistics chain. It handles everything from tracking new sales orders and scheduling shipments to processing returns and managing refunds through Walmart's official system. Stop logging into multiple portals just to move a single item; this tool manages the whole physical goods lifecycle, giving your AI agent full visibility over every stage of the journey. ## Overview - **Category:** industry-titans - **Price:** Free - **Tags:** fulfillment, order-tracking, returns-management, shipping-labels, refund-processing, logistics-automation ## Description This MCP lets you manage the messy reality of getting products from a warehouse to a customer’s door—and handling it when they send them back. Instead of manually checking order status across multiple dashboards, your AI client can interact directly with Walmart's system. You can automatically find unacknowledged purchases or initiate fulfillment by dispatching tracking numbers immediately. Need to process a refund? It handles the financial routing and mapping required for payouts. Managing returns used to involve tedious ticket organization; now you can gather all return requests and even generate necessary shipping labels. Because this MCP is hosted within Vinkius, your AI agent connects once and gets access to this specific set of logistics tools alongside thousands of others in the catalog. ## Tools ### wm_acknowledge_order Confirms a purchased order physically moves into the processing stage within the system. ### wm_cancel_order Safely cancels a purchase order variable, isolating it from active fulfillment arrays. ### wm_download_shipping_labels Retrieves and generates necessary shipping labels based on the logistics data. ### wm_get_return_requests Fetches a list of return requests, allowing you to properly manage returning items. ### wm_get_unshipped_orders Extracts all purchase orders that are currently ready but waiting for fulfillment action. ### wm_issue_refund Routes a financial limit to safely process and execute a refund against an order. ### wm_ship_order_lines Updates the shipment status by submitting tracking details for multiple items at once. ### wm_track_shipment Retrieves detailed shipping information, simulating and capturing the active physical route of a package. ## Prompt Examples **Prompt:** ``` Check active unfulfilled sales awaiting shipment. ``` **Response:** ``` Successfully queried orders. Found 12 unfulfilled packages. ``` **Prompt:** ``` Find all unacknowledged orders from the last 24 hours. ``` **Response:** ``` Scanned successfully. Found 18 unacknowledged sales orders waiting for immediate acceptance to avoid penalties. ``` **Prompt:** ``` Submit FedEx tracking number 1Z999999999 for order ID 81239912. ``` **Response:** ``` Order 81239912 has been successfully marked as Shipped. FedEx tracking label 1Z999999999 is now synchronized with the buyer's dashboard. ``` ## Capabilities ### Identify Pending Orders Find all purchase orders that haven't been acknowledged or shipped yet. ### Process Shipping Labels Generate required shipping labels directly based on fulfillment data. ### Handle Returns and Refunds Retrieve return requests, initiate refunds, and manage associated payouts. ### Update Shipment Status Submit tracking numbers to mark an order as shipped in the system. ## Use Cases ### The daily fulfillment check A logistics coordinator needs to know what's ready to ship right now. Instead of logging into the Walmart portal and filtering through dozens of tabs, they ask their agent to use wm_get_unshipped_orders. The agent reports a clean list of 45 items that need immediate attention, letting them prioritize the day’s packing list. ### The complicated return A customer returned an expensive item and needs their money back immediately. The manager tells their agent to use wm_get_return_requests first. Once confirmed, the agent uses wm_issue_refund, confirming both the refund amount and the status change in one step. ### The shipment update A sale just went out. The coordinator needs to mark it as shipped instantly. They use wm_ship_order_lines, passing in the new carrier tracking number. This updates the buyer's dashboard and moves the order status correctly. ### The clean-up operation An old bulk purchase was canceled before shipping could begin. Instead of manually updating multiple records, the agent uses wm_cancel_order to securely remove the PO from active fulfillment arrays, keeping the system clean. ## Benefits - Stop wasting time manually tracking down orders. Use wm_get_unshipped_orders to instantly find all packages waiting for action, giving you a real-time view of your pipeline. - Handling returns is simplified. Run wm_get_return_requests to pull all necessary return data and then process refunds with wm_issue_refund, completing the cycle without manual accounting. - Shipping labels are generated instantly. You can download required documentation using wm_download_shipping_labels so you never have to leave your agent to print manifests. - Track every box's movement efficiently. After shipping, use wm_ship_order_lines and wm_track_shipment to update the buyer dashboard with accurate, confirmed tracking data. - Control order status completely. Need to adjust an order? You can either confirm it using wm_acknowledge_order or pull the plug entirely with wm_cancel_order. - Get a full picture of the inventory flow. The MCP gives your agent access to all critical logistical statuses, ensuring nothing gets missed in the process. ## How It Works The bottom line is your AI agent speaks to Walmart’s system directly, letting you run complex logistics tasks without ever leaving your client application. 1. First, your AI client connects using specific Client Identifiers pulled directly from the Walmart portal. 2. Next, you tell the agent exactly what needs to happen—for instance, 'Find all orders awaiting shipment' or 'Issue a refund for this item.' 3. The MCP executes the command by interacting with Walmart's secure order endpoints and returns the updated data (e.g., list of unshipped items, confirmation of refund). ## Frequently Asked Questions **How do I check for orders waiting to ship using Walmart Orders & Fulfillment MCP?** Use wm_get_unshipped_orders. This tool extracts a clean list of all purchase orders that are currently ready in the system but haven't been processed or picked up yet. **Can I process refunds using Walmart Orders & Fulfillment MCP?** Yes, you use wm_issue_refund. This tool handles routing the financial limit and securely executing the refund payout within the system records. **What if an order is canceled? Do I need to run wm_cancel_order?** Yep, you should use wm_cancel_order. Running this tool safely restricts the purchase order variables and removes them from active fulfillment arrays, preventing future processing errors. **How do I know which items are eligible for returns in Walmart Orders & Fulfillment MCP?** Run wm_get_return_requests. This fetches all necessary return logistics data, allowing you to correctly isolate and manage the returned arrays. **Does this MCP help me track where a package is going?** Absolutely. You can use wm_track_shipment or wm_track_shipment to actively capture the physical route, giving you detailed shipping history for any order ID.