Gainsight CS MCP Server
Manage customer success, track health scores, and oversee the timeline via AI agents with Gainsight CS.
Vinkius AI Gateway suporta streamable HTTP e SSE.
Funciona com todos os agentes de IA que você já usa
…e qualquer cliente compatível com MCP
Gainsight CS MCP Server: veja o seu AI Agent em ação
Capacidades integradas (12)
get_company_health
Get company metadata
get_cta_metadata
Get CTA details
get_my_identity
Get current user profile
get_person_details
Get person metadata
get_task_metadata
Get task details
list_calls_to_action
List cockpit CTAs
list_cockpit_tasks
List cockpit tasks
list_crm_people
List Gainsight people
list_customer_companies
List Gainsight companies
list_timeline_events
List timeline activities
log_timeline_activity
Log new activity
verify_api_connection
Verify connection
O que esse conector desbloqueia
Connect your Gainsight Customer Success (NXT) instance to any AI agent to automate your customer retention and engagement operations through the Model Context Protocol (MCP). Gainsight is the industry-standard platform for customer success, empowering CSMs to manage health scores, track activities, and close CTAs. This MCP server enables you to retrieve company metadata, log timeline events, and oversee cockpit tasks directly through natural conversation.
Key Features
- Company Health Oversight — List all customer companies, retrieve detailed profiles including health scores, and verify CSM assignments instantly.
- Timeline Activity Management — Access the customer activity timeline and programmatically log new calls, meetings, or notes directly from your chat interface.
- People & Contact Data — Access detailed profile information for customers and partners managed within the Gainsight People object.
- Cockpit Automation — List and manage Calls to Action (CTAs) and associated tasks to stay on top of your retention playbook.
- Workforce Insights — Verify your own identity and profile details to ensure you are working in the correct account context.
- Real-time Synchronization — Keep your customer success strategy accessible to your AI assistant without leaving your primary workspace.
- NXT API Integration — Leverage the power of the Gainsight NXT platform with secure header-based authentication.
How it works
1. Subscribe to this server through the Vinkius Marketplace
2. Enter your Gainsight Domain and Access Key (found in Administration > Connectors 2.0 > Gainsight API)
3. Start managing your customer success data from Claude, Cursor, or any MCP client
Who is this for?
- Customer Success Managers — quickly check an account's health score or log a quick meeting note without navigating the dashboard.
- CS Operations — automate the retrieval of CTA metadata or verify company mappings via simple AI commands.
- Account Executives — get a real-time overview of customer interaction history before renewal or expansion discussions.
Perguntas frequentes
Dê aos seus agentes de IA o poder do Gainsight CS
Acesse o Gainsight CS e mais de 2.000 servidores MCP — prontos para seus agentes usarem, agora mesmo. Sem código cola. Sem integrações customizadas. Apenas plugue o Vinkius AI Gateway e deixe seus agentes trabalharem.
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