HelpCrunch MCP Server
Automate customer support via HelpCrunch — manage chats, customers, and team assignments directly from any AI agent.
Vinkius AI Gateway suporta streamable HTTP e SSE.
Funciona com todos os agentes de IA que você já usa
…e qualquer cliente compatível com MCP
HelpCrunch MCP Server: veja o seu AI Agent em ação
Capacidades integradas (11)
add_customer_tag
Add a label/tag to a customer profile
get_chat_details
Get detailed information about a specific chat
get_customer_details
Get detailed profile information for a specific customer
list_chat_messages
Useful for understanding context or historical interactions. List all messages within a specific chat
list_chats
Each chat includes basic metadata and status. List all conversations (chats) in HelpCrunch
list_customers
List all customers (contacts) in HelpCrunch
list_departments
List all support departments
search_chats
Pass filter criteria as a JSON string in "filter_json" (e.g., {"status": "open"}). Search for chats using filters
send_message
Pass the payload as a JSON string in "body_json" (e.g., {"chat": 123, "text": "Hello"}). Send a message to a chat
update_chat_assignee
Assign a chat to a specific team member
update_chat_status
Update the status of a chat (e.g., closed, open)
O que esse conector desbloqueia
Connect your HelpCrunch account to any AI agent and take full control of your customer communication and support workflows through natural conversation.
What you can do
- Chat Oversight — List all active and past conversations, retrieve full transcripts, and monitor response times.
- Customer Management — Access detailed customer profiles, add descriptive tags, and track user interaction history.
- Team Coordination — Reassign chats to specific team members or departments to ensure the right person handles every query.
- Proactive Support — Search through chats using complex filters to identify trends or urgent customer issues.
- Workflow Automation — Update chat statuses (closed, open, snoozed) directly from the chat interface.
- Operational Efficiency — List support departments and monitor the overall health of your customer service operations.
How it works
1. Subscribe to this server
2. Enter your HelpCrunch API Key (found in Settings > Developers)
3. Start managing your customer support from Claude, Cursor, or any MCP-compatible client
No more jumping between multiple dashboard tabs. Your AI assistant acts as a dedicated Support Lead or Customer Success Manager.
Who is this for?
- Support Managers — instantly retrieve chat summaries and check team workloads without digging through reports.
- Customer Success Teams — check client history and add updates or tags during follow-ups.
- Sales Development Reps — monitor new inbound chats and qualify leads directly from the communication flow.
Perguntas frequentes
Dê aos seus agentes de IA o poder do HelpCrunch
Acesse o HelpCrunch e mais de 2.000 servidores MCP — prontos para seus agentes usarem, agora mesmo. Sem código cola. Sem integrações customizadas. Apenas plugue o Vinkius AI Gateway e deixe seus agentes trabalharem.
Mais nesta categoria
Intercom
10 ferramentasEquip your AI agent with direct access to Intercom — manage conversations, search contacts, and track customer data without opening the Intercom inbox.
American Airlines
3 ferramentasAI flight tracking: check flight status, schedules, and airport info via agents.
Zoho CRM Service
7 ferramentasManage support cases and knowledge base solutions — customer service operations through Zoho CRM.
Você também pode gostar
Doodle
10 ferramentasManage group scheduling via Doodle — create meeting polls, track participant votes, handle comments, and close polls directly from any AI agent.
Brivo
10 ferramentasManage your access control via Brivo — unlock doors, track access events, and oversee users directly from any AI agent.
.png)
KeyPay
10 ferramentasManage payroll, employees, and pay runs via the Employment Hero Payroll (KeyPay) API.