Use Customer.io with your AI.
Connect your account once and let the AI you already use work with it, without building another integration. Automate customer engagement via Customer.io. track events, manage profiles, and trigger multi-channel campaigns directly from any AI agent.
Developed, maintained, and hosted by Vinkius.
MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED
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Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.
Complete set · 18 capabilities
The complete Customer.io capability set.
These are the exact actions your AI can choose when you ask it to work with Customer.io.
01-04
4 capabilities in this set.
Part of 18 available through Customer.io.
- 01
Pipeline page
Record page views (Pipelines API)
- 02
Merge customers
Merge two customer profiles (v1)
- 03
Pipeline batch
Send multiple calls in a single request (Pipelines API)
- 04
Pipeline identify
Identify a person and assign traits (Pipelines API)
05-08
4 capabilities in this set.
Part of 18 available through Customer.io.
- 05
Pipeline track
Record actions people take (Pipelines API)
- 06
Send newsletter
Send a newsletter immediately
- 07
Send transactional email
Send a transactional email
- 08
Send transactional in app
Send a transactional in-app message
09-12
4 capabilities in this set.
Part of 18 available through Customer.io.
- 09
Send transactional push
Send a transactional push notification
- 10
Track batch
Send multiple entity operations in one request (v2)
- 11
Track anonymous event
Send anonymous events (v1)
- 12
Delete customer
Delete a person (v1)
13-15
3 capabilities in this set.
Part of 18 available through Customer.io.
- 13
Pipeline screen
Record mobile screen views (Pipelines API)
- 14
Add or update customer
Add or update a person (v1)
- 15
Pipeline group
Associate people with objects like companies (Pipelines API)
16-18
3 capabilities in this set.
Part of 18 available through Customer.io.
- 16
Track customer event
Track an event for a person (v1)
- 17
Track entity
Create, update, or delete a single person or object (v2)
- 18
Trigger broadcast
Trigger an API-triggered broadcast
Observed, not estimated
827ms average. Fast in production.
Customer.io is checked daily against the live service.
- Fastest day
- 827ms
- Slowest day
- 827ms
- 14-day trend
- Stable0%
Connect your client
One URL. Every client.
Activate the Connector, copy your link, and paste it into the client you already use. 18 capabilities arrive ready to run.
Preview access · not provider authentication
The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Customer.io, so you can see the experience inside your AI.
It does not authenticate your account with Customer.io. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.
Customer.io Connector
You're all set. Choose your MCP client and follow the setup instructions.
https://edge.vinkius.com/vk_preview_O0vwcwVPcG3BZcvkFoFfrCi7lqsaNS7R3sAM5uEa/mcpClaude Desktop
Follow the steps below to connect in seconds.
- 1In Claude Desktop, open Settings → Connectors.
- 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
- 3Click Add and start a new chat — Customer.io capabilities are ready to use.
{
"mcpServers": {
"customerio-alternative-1-mcp": {
"url": "https://edge.vinkius.com/vk_preview_O0vwcwVPcG3BZcvkFoFfrCi7lqsaNS7R3sAM5uEa/mcp"
}
}
}
Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline
Step-by-step instructions for each client are in the guide. How to connect
FAQ
Questions Customer.io owners ask.
- 01
Can I trigger a specific broadcast campaign using its ID?
Yes. Use the trigger_broadcast capability by providing the broadcast_id and the required data payload to start the campaign immediately.
- 02
How do I update a customer's attributes like their subscription plan?
You can use the add_or_update_customer capability. Simply provide the customer's identifier (email or ID) and a JSON object containing the attributes you wish to change.
- 03
Is it possible to track events for users who haven't logged in yet?
Absolutely. Use the track_anonymous_event capability to record actions from anonymous visitors. You can later use merge_customers to link this data once they identify themselves.
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