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ClaudeChatGPTPerplexityGeminiMicrosoft CopilotRaycastMeta AIGrokZ.aiQwenKimi
DeepSeekMistralCursorVS CodeWindsurfJetBrainsClineLovableVercel AI SDKLangChain

Use Enterprise Support Analytics with your AI.

Connect your account once and let the AI you already use work with it, without building another integration. Analyze support performance and account health for enterprise clients.

Included with plan

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

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Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

ChatGPTClaudeCursorPerplexityGeminiMicrosoft CopilotRaycastMeta AI

Complete set · 4 capabilities

The complete Enterprise Support Analytics capability set.

These are the exact actions your AI can choose when you ask it to work with Enterprise Support Analytics.

Capability set01 / 01

01-04

4 capabilities in this set.

Part of 4 available through Enterprise Support Analytics.

  1. 01

    Analyze escalation impact

  2. 02

    Calculate resolution efficiency

  3. 03

    Evaluate account health

  4. 04

    Get account ticket summary

One connector, every AI

Enterprise Support Analytics works with the most popular AI clients.

These are the most popular clients, each with a step-by-step guide: one link, set up once, with governance and visibility built in. And because everything runs on the MCP standard, the same connection also works in any other compatible client — nothing to rebuild.

ClaudeClaudeChatGPTChatGPTGeminiGeminiPerplexityPerplexityGrokGrokMicrosoft CopilotMicrosoft CopilotCursorCursorVS CodeVS CodeWindsurfWindsurfJetBrainsJetBrainsClineClineLangChainLangChainVercel AI SDKVercel AI SDKLovableLovableZ.aiZ.aiRaycastRaycastQwen CodeQwen CodeKimi CodeKimi CodeLe ChatLe Chat

Building your own app? The connector is yours to use.

You don't need a client to put Enterprise Support Analytics to work: the same hosted connection plugs into your own applications and agent code, with the same governance on every request. Build with it, chat with it — one connection for both.

Observed, not estimated

902ms average. Fast in production.

Enterprise Support Analytics is checked daily against the live service.

Daily averagePeak 1050ms
Sep 3Today
Fastest day
814ms
Slowest day
1050ms
14-day trend
Slowing+29%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 4 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Enterprise Support Analytics, so you can see the experience inside your AI.

It does not authenticate your account with Enterprise Support Analytics. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

Enterprise Support Analytics Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_pTRUD6MwrHj4I0Nn6ZtGLMKzcF00n2U9rybWFg8a/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Enterprise Support Analytics capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "enterprise-support-ticket-analysis-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_pTRUD6MwrHj4I0Nn6ZtGLMKzcF00n2U9rybWFg8a/mcp"
    }
  }
}
  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Step-by-step instructions for each client are in the guide. How to connect

Guided setup for Claude? link.label

See all the AI clients this connector works with ↑

FAQ

Questions Enterprise Support Analytics owners ask.

  • 01

    How does the capability account for different account tiers?

    The analyze_escalation_impact capability uses the AccountTierCatalog to compare escalation rates against specific thresholds defined for Strategic, Enterprise, and Commercial tiers.

  • 02

    Can I measure efficiency for complex accounts?

    Yes, calculate_resolution_efficiency weights resolution time against the account's complexity score to provide a fair performance metric.

  • 03

    What is account health correlation?

    It is the relationship between operational metrics and customer sentiment. You can use evaluate_account_health to detect if low CSAT is caused by operational friction.

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