How do I connect Loop to my AI client?

You subscribe to the Loop MCP on Vinkius and provide your Loop API Key. Once connected, you can use it immediately in Claude, Cursor, or any MCP-compatible client.

Can I use this to track specific customer returns?

Yes. You can ask your agent to pull the return history for a specific customer email or name.

What kind of feedback data can I access?

You can access NPS, CSAT, and general product sentiment, as well as specific feedback items and recurring themes.

Does this work with my existing Loop account?

Yes, this MCP uses your Loop API Key to pull data directly from your existing account.

Can I manage exchanges through the AI?

Yes. The MCP allows you to track product exchanges and the creation of new orders.

Can I track return requests and process exchanges?

Yes. Browse all return requests with status, reason codes, and product details. Track exchanges and new order fulfillment.

Can I analyze return trends and reasons?

Yes. Access return rates, top return reasons, product-level return analytics, and trend data over time.

What API does Loop use?

Bearer authentication against loop.solve-studio.co/api/v1.

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Connect Loop to ChatGPT, Claude and Gemini

Set it up once and it works in ChatGPT, Claude, Cursor, and any other client you love. It all runs safely in the background, so you can relax and focus on what really matters. Handle returns and customer sentiment through natural conversation.

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

Waiting for input…

Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

Your AI does the work. We keep it safe and sound.

No other AI tool gives you this. Your workflow runs in the client you already love, your account stays protected, and you decide what the agent can and cannot do. It is the whole reason to make the switch.

Each Connector lives inside our infrastructure, the same place where your workflow runs. The three things below are already part of it, working quietly in the background so you never have to think about them. Nothing to add, nothing to set up, nothing to worry about.

V8 Isolate01

Each Connector runs inside its own sealed environment.

Each Connector runs inside its own sealed V8 runtime — no access to your files, your system, or other servers. A Connector never sees past its own request.

Kill Switch02

One switch stops every agent. Instantly.

One action deactivates every Connector, revokes every token, and ends every session at once. AI Governance keeps the record.

FinOps per User03

Spending limits that pause instead of surprise.

Every user keeps their own connections and credentials, isolated from everyone else. Anything that would cross your spending limit is held for your approval, not billed.

Three controls, built into the layer your AI connects through.

Curated set · 10 capabilities

We ship only the actions that matter.

Capability set01 / 03

01-04

4 capabilities in this set.

Part of 10 available through Loop.

01
Get feedback details
This capability pulls specific details for a single piece of customer feedback.
02
Get me
Use this to retrieve your current account information.
03
Get sentiment metrics
This capability provides overall sentiment analytics for your brand.
04
Get ticket details
Get the specific information contained within a developer ticket.

Capability set02 / 03

05-07

3 capabilities in this set.

Part of 10 available through Loop.

05
List feedback
This capability lists all customer feedback items stored in Loop.
06
List projects
Use this to see all active projects within your Loop account.
07
List feedback sources
This capability shows the different integrated sources providing feedback.

Capability set03 / 03

08-10

3 capabilities in this set.

Part of 10 available through Loop.

08
List dev tickets
Get a list of all AI-generated developer tickets.
09
Add internal note
This capability lets you add a private internal note to a feedback item.
10
List feedback themes
Use this to identify recurring themes in your customer feedback.

Real work

What teams actually run

Identify Defective Products

Ask your agent to find products with high return rates due to defects to trigger quality checks.

Customer Support Quick-Look

Pull a customer's full return history instantly during a live support interaction.

Trend Analysis

Ask for the top return reasons this week to spot sudden logistics or sizing issues.

Refund Auditing

Check the status of pending refunds to ensure they are being processed correctly.

Automate a task

Put Loop to work on one thing.

Step-by-step automations your AI runs through this Connector: the workflow, the prompts to start with, and the exact capabilities behind each move.

One connector, every AI

Loop works with the most popular AI clients.

These are the most popular clients, each with a step-by-step guide: one link, set up once, with governance and visibility built in. And because everything runs on the MCP standard, the same connection also works in any other compatible client — nothing to rebuild.

Building your own app? The connector is yours to use.

You don't need a client to put Loop to work: the same hosted connection plugs into your own applications and agent code, with the same governance on every request. Build with it, chat with it — one connection for both.

Observed, not estimated

737ms average. Fast in production.

Loop is checked daily against the live service.

Daily averagePeak 870ms

Oct 3Today

Fastest day: 549ms
Slowest day: 870ms
14-day trend: Improving-5%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 10 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Loop, so you can see the experience inside your AI.

It does not authenticate your account with Loop. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

Loop Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_QYPshzJRYz1Y0uM9xbNfWmYcaWWrIRfiFUkQ7i6X/mcp

Claude Desktop

Follow the steps below to connect in seconds.

1In Claude Desktop, open Settings → Connectors.
2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
3Click Add and start a new chat — Loop capabilities are ready to use.

Configuration · claude_desktop_config.jsonCopy

{
  "mcpServers": {
    "loop-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_QYPshzJRYz1Y0uM9xbNfWmYcaWWrIRfiFUkQ7i6X/mcp"
    }
  }
}

Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline

Step-by-step instructions for each client are in the guide. How to connect

Guided setup for Claude? Set up Loop in Claude and other AIs

See all the AI clients this connector works with ↑

Who it's for

Built for the work Loop owners hand off.

This MCP is designed for teams managing high-volume e-commerce operations and customer satisfaction.

01
E-commerce Teams
They use the agent to manage returns and reduce customer churn.
02
Customer Support
They use it to process returns and exchanges through chat.
03
Operations Managers
They use the agent to analyze return trends and optimize logistics.

FAQ

Questions Loop owners ask.

01
How do I connect Loop to my AI client?
You subscribe to the Loop MCP on Vinkius and provide your Loop API Key. Once connected, you can use it immediately in Claude, Cursor, or any MCP-compatible client.
02
Can I use this to track specific customer returns?
Yes. You can ask your agent to pull the return history for a specific customer email or name.
03
What kind of feedback data can I access?
You can access NPS, CSAT, and general product sentiment, as well as specific feedback items and recurring themes.
04
Does this work with my existing Loop account?
Yes, this MCP uses your Loop API Key to pull data directly from your existing account.
05
Can I manage exchanges through the AI?
Yes. The MCP allows you to track product exchanges and the creation of new orders.
06
Can I track return requests and process exchanges?
Yes. Browse all return requests with status, reason codes, and product details. Track exchanges and new order fulfillment.
07
Can I analyze return trends and reasons?
Yes. Access return rates, top return reasons, product-level return analytics, and trend data over time.
08
What API does Loop use?
Bearer authentication against loop.solve-studio.co/api/v1.

Explore

More in Ecommerce

Connect Loop to Claude, Cursor, ChatGPT & more

Your AI does the work. We keep it safe and sound.

Each Connector runs inside its own sealed environment.

One switch stops every agent. Instantly.

Spending limits that pause instead of surprise.

We ship only the actions that matter.

01-04

Get feedback details

Get me

Get sentiment metrics

Get ticket details

05-07

List feedback

List projects

List feedback sources

08-10

List dev tickets

Add internal note

List feedback themes

What teams actually run

Identify Defective Products

Customer Support Quick-Look

Trend Analysis

Refund Auditing

Building your own app? The connector is yours to use.

Loop Connector

Claude Desktop

E-commerce Teams

Customer Support

Operations Managers

How do I connect Loop to my AI client?

Can I use this to track specific customer returns?

What kind of feedback data can I access?

Does this work with my existing Loop account?

Can I manage exchanges through the AI?

Can I track return requests and process exchanges?

Can I analyze return trends and reasons?

What API does Loop use?

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