Use Pylon with your AI.
Connect your account once and let the AI you already use work with it, without building another integration. Automate B2B support and CRM via Pylon. manage issues, accounts, and knowledge bases with AI.
Developed, maintained, and hosted by Vinkius.
MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED
Waiting for input…
Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.
Complete set · 11 capabilities
The complete Pylon capability set.
These are the exact actions your AI can choose when you ask it to work with Pylon.
01-04
4 capabilities in this set.
Part of 11 available through Pylon.
- 01
List tags
List all available issue tags
- 02
Reply to issue
Send a reply to an issue
- 03
Update issue
Update a support issue
- 04
Create issue
Pass data as a JSON string. Create a new issue
05-08
4 capabilities in this set.
Part of 11 available through Pylon.
- 05
Get account
Get details for a specific customer account
- 06
Get issue
Get details for a specific support issue
- 07
Get issue messages
Retrieve messages for an issue
- 08
List accounts
List all customer accounts
09-11
3 capabilities in this set.
Part of 11 available through Pylon.
- 09
List articles
List knowledge base articles
- 10
List issues
List all Pylon issues
- 11
List knowledge bases
List all knowledge bases
Observed, not estimated
844ms average. Fast in production.
Pylon is checked daily against the live service.
- Fastest day
- 701ms
- Slowest day
- 1053ms
- 14-day trend
- Slowing+13%
Connect your client
One URL. Every client.
Activate the Connector, copy your link, and paste it into the client you already use. 11 capabilities arrive ready to run.
Preview access · not provider authentication
The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Pylon, so you can see the experience inside your AI.
It does not authenticate your account with Pylon. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.
Pylon Connector
You're all set. Choose your MCP client and follow the setup instructions.
https://edge.vinkius.com/vk_preview_EUsWqrfzCRnW5KSBxQZDus6ZoKZTmO5umMbAqLNK/mcpClaude Desktop
Follow the steps below to connect in seconds.
- 1In Claude Desktop, open Settings → Connectors.
- 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
- 3Click Add and start a new chat — Pylon capabilities are ready to use.
{
"mcpServers": {
"pylon-mcp": {
"url": "https://edge.vinkius.com/vk_preview_EUsWqrfzCRnW5KSBxQZDus6ZoKZTmO5umMbAqLNK/mcp"
}
}
}
Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline
Step-by-step instructions for each client are in the guide. How to connect
FAQ
Questions Pylon owners ask.
- 01
Can my AI automatically find the latest messages for a specific support issue?
Yes! Use the get_issue_messages capability with the Issue ID. Your agent will respond with the complete metadata for the conversation thread, including sender details and timestamps in seconds.
- 02
How do I find my Pylon API Token?
Log in to your Pylon dashboard, navigate to Settings > API (or app.getpylon.com/settings/api), and you will find or generate your unique secret token there.
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