Can I send a WhatsApp message to a customer who hasn't messaged me first?

Yes, but you must use an approved template message. The `send_template_message` tool allows you to initiate communication using these templates. If the user has messaged you in the last 24 hours, you can use `send_session_message` for free-text replies.

How do I see what templates are available to send?

Use the `list_whatsapp_templates` tool. It will return all your approved and pending message templates, allowing you to choose the right one for your communication needs.

Can I check the delivery status of my broadcast campaigns via chat?

Yes. The `list_broadcast_campaigns` tool provides a list of your previous and active WhatsApp broadcasts, including their delivery statistics, so you can track performance directly from your agent.

Wati MCP Server

Name: Wati
Availability: InStock
Author: Vinkius

wati.io

Built by Vinkius GDPR ToolsFree

Send WhatsApp template and session messages, and manage contacts on Wati — the leading WhatsApp Business API solution.

Vinkius AI Gateway supports streamable HTTP and SSE.

Works with every AI agent you already use

…and any MCP-compatible client

Wati MCP Server: see your AI Agent in action

AI Agent→Vinkius→Wati

You

Vinkius AI Gateway

GDPR·High Security·Kill Switch·Ultra-Low Latency·Plug and Play

Built-in capabilities (7)

get_whatsapp_chat_history

Provide the contact’s phone number. Retrieves the recent message history for a specific contact

get_whatsapp_contact_details

Retrieves profile details for a specific WhatsApp contact by phone number

list_broadcast_campaigns

Lists previous and active WhatsApp broadcast campaigns

list_whatsapp_contacts

Lists all WhatsApp contacts in the Wati CRM

list_whatsapp_templates

Lists all approved and pending WhatsApp message templates

send_session_message

Sends a free-text session message to a user

send_template_message

Requires the template name and target phone number. Sends an approved WhatsApp template message

What this connector unlocks

Connect your Wati account to any AI agent and power your customer communication on WhatsApp through natural conversation.

What you can do

Unified Messaging — Send approved WhatsApp template messages or free-text session replies to your customers
Contact Management — List all WhatsApp contacts in your Wati CRM and retrieve full profile details by phone number
Chat History — Retrieve the recent message history for any contact to provide personalized support or sales follow-ups
Template Discovery — List all approved and pending WhatsApp message templates available for outbound messaging
Broadcast Campaigns — Monitor previous and active WhatsApp broadcast campaigns and track their delivery status
Customer Roster — Quickly browse your customer list and their associated phone numbers directly from your agent

How it works

1. Subscribe to this server
2. Enter your Wati API URL and API Token
3. Start managing your WhatsApp business communication through Claude, Cursor, or any MCP-compatible client

No more manual logging into the Wati dashboard to reply to a single message. Your AI agent becomes your WhatsApp communication hub.

Who is this for?

Customer Support Teams — quickly reply to user messages and check chat history for better context
Sales Professionals — send template messages to prospects and manage WhatsApp leads through chat
Marketing Managers — monitor broadcast campaigns and verify template approval status
Account Managers — lookup customer profiles and maintain active communication within the 24-hour window

Frequently asked questions

Give your AI agents the power of Wati

Access Wati and 2,000+ MCP servers — ready for your agents to use, right now. No glue code. No custom integrations. Just plug Vinkius AI Gateway and let your agents work.

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