• LIVE UPDATES
  • GLOBAL REACH
  • ALERTS
  • HUMAN

How to track shipment status with your AI

Connect 17Track once to give your AI direct access to global carrier data. You can then monitor every movement of your packages through a single chat interface.

Ask AI about this page

Short answer

How can I track my packages using AI?

You give your AI a tracking number, and it pulls live updates from 17Track's network of global carriers. It handles the searching and status checking so you don't have to visit multiple carrier websites. You'll see exactly where your items are and when they'll arrive.

The results

Where your tracking data lands

The AI handles the data retrieval and monitoring, leaving you with clear updates.

LIVE UPDATES

Real-time tracking

The AI pulls the latest carrier movements. You get the most recent location and status for any registered package.

GLOBAL REACH

Multi-carrier support

The AI accesses 17Track's database to find info from hundreds of different shipping providers at once.

ALERTS

Status monitoring

Your AI can watch for specific changes, like when a package clears customs or hits a local hub.

HUMAN

Manual intervention

If a package is stuck or lost, you'll need to contact the carrier directly. The AI only reads and reports the data it finds.

The workflow

What your AI does when a package is sent.

The AI acts as your interface to the 17Track database, turning raw tracking numbers into readable updates.

  1. Register the package

    You provide a tracking number, and the AI adds it to the monitoring list.

    register_tracking

  2. Fetch status

    The AI pulls the current location and transit history from the carrier network.

    get_tracking_info

  3. Analyze movement

    The AI looks at the transit history to tell you if the package is on schedule or delayed.

    get_tracking_info

  4. Report updates

    The AI summarizes the latest scan or delivery attempt in plain language.

    get_tracking_info

Try it

Copy these to start.

Use these prompts to begin tracking your shipments.

Starting points

Replace the bracketed text with your actual tracking numbers or carrier names.

17Track Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_T0Ryv7tkZV539BxJGZeoCzkZSZKzuXN2RyRAsfL3/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — 17Track capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "17track-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_T0Ryv7tkZV539BxJGZeoCzkZSZKzuXN2RyRAsfL3/mcp"
    }
  }
}
Copy into chat04

  • Register this tracking number for me: [number]

  • Where is my package with tracking number [number] right now?

  • Check the status of my recent shipment [number] and tell me if it's delayed.

  • List all the tracking numbers I have registered and their current status.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect 17Track once, then ask.

Click the link to connect the MCP to your client. Your credentials stay encrypted and secure on our end.

Connect 17Track to your AI

FAQ

How the tracking works

  • 01

    Can the AI change the delivery address?

    No. The AI can only read tracking data. You must contact the carrier to change any delivery details.

  • 02

    Does it work with any shipping company?

    Yes, as long as the carrier is supported by the 17Track network.

  • 03

    Can the AI contact the driver for me?

    No. The AI only retrieves information from the carrier's tracking system.

  • 04

    Will the AI notify me if a package is late?

    Yes, if you ask the AI to check the status or monitor the shipment, it will report any delays it finds.

  • 05

    Can the AI delete my tracking history?

    No. The AI can register and fetch info, but it does not have the ability to delete records from the carrier.

  • More questions about 17Track? The Connector page answers them. See everything the 17Track Connector can do

Connect 17Track to Claude, Cursor, ChatGPT & more