• UPLOAD
  • DELIVERY
  • RETRIEVAL
  • HUMAN

How to send WhatsApp media messages with your AI

Connect 360dialog to your AI client to start sending rich content. Once linked, your agent handles the file transfers and messaging for you.

Ask AI about this page

Short answer

How can I send images or files via WhatsApp using my AI?

Your agent uses 360dialog to upload files and then sends them to your contacts. This allows you to deliver photos, videos, or documents through a simple chat command. You'll see how the agent handles these files below.

The outcomes of media messaging.

Where your media lands.

This is what happens when your agent processes a media request.

UPLOAD

Files ready for delivery

The agent moves your files into the WhatsApp environment. This makes the content available for the messaging tools to use.

DELIVERY

Media sent to contacts

Your agent pushes the file to the recipient's chat. The customer receives the image, video, or document immediately.

RETRIEVAL

Accessing received media

The agent can pull files that customers send to you. This lets you view or re-use media from your chat history.

HUMAN

Manual review required

The AI cannot judge if a file is appropriate for a specific customer. You must check the content before the agent sends it.

The workflow

What your AI does when a media request arrives.

The agent follows a specific sequence to move a file from your local environment to a WhatsApp chat.

  1. Prepare the file

    The agent takes the file you provided and prepares it for the WhatsApp API.

    upload_media

  2. Locate media

    If you are working with existing files, the agent finds the necessary media data.

    get_media

  3. Send the message

    The agent pushes the uploaded or retrieved file to the specific phone number you target.

    send_media_message

  4. Confirm delivery

    The agent checks the status of the media message to ensure the process finished.

    send_media_message

Try it

Copy these to start.

Use these prompts to trigger media actions in your chat.

Starting points

These are opening lines. Swap the bracketed text with your actual file names or contact details.

360dialog Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_ZH9jAbF5aqrziPa5FZPLRCki9eWckamzwk2C9Thc/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — 360dialog capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "360dialog-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_ZH9jAbF5aqrziPa5FZPLRCki9eWckamzwk2C9Thc/mcp"
    }
  }
}
Copy into chat04

  • Upload this image to 360dialog so I can send it to my customer.

  • Send the video file from my desktop to the contact in my WhatsApp list.

  • Get the last document sent to me and show it to me.

  • Send this PDF to the client using the 360dialog connection.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect 360dialog once, then ask.

Follow the link to link your account. Your credentials stay encrypted on our side. Once connected, you can immediately start using the tools in your preferred AI client.

Connect 360dialog to your AI

FAQ

How the media task behaves.

  • 01

    Can my AI send messages without me asking?

    No. The AI only performs actions when you give it a direct command.

  • 02

    Can the AI delete messages I already sent?

    No. There is no tool available to delete or retract messages once they are sent.

  • 03

    Does the AI handle the actual file hosting?

    No. The AI uses the tools to upload your files to the service so they can be sent.

  • 04

    Can I send voice notes through the AI?

    Yes, as long as the voice note is provided as a supported media file type.

  • 05

    Will the AI automatically reply to every WhatsApp message?

    No. The AI only responds to the prompts you type into your AI client.

  • More questions about 360dialog? The Connector page answers them. See everything the 360dialog Connector can do

Connect 360dialog to Claude, Cursor, ChatGPT & more