• COMPLIANCE
  • AUTOMATION
  • CONTROL
  • SPEED

How to send WhatsApp template messages with your AI

Connect 360dialog to your AI client once. From there, your agent handles the selection and delivery of your approved WhatsApp templates.

Ask AI about this page

Short answer

How can I send WhatsApp templates using my AI?

Your agent uses the 360dialog MCP to pull your approved templates and send them to specific phone numbers. This keeps your outbound messaging compliant. You'll see how the agent handles the selection and deployment below.

The outcomes.

What you get from this task.

Once connected, your AI manages the template lifecycle.

COMPLIANCE

Pre-approved messaging

The AI only uses templates already approved by WhatsApp. This prevents you from sending unapproved content.

AUTOMATION

Hands-free delivery

Your agent picks the right template and sends it to the recipient. You don't need to manually trigger messages in a dashboard.

CONTROL

Human oversight

You can ask the AI to show you the template details before it sends anything. This lets you verify the content stays on track.

SPEED

Instant deployment

The AI moves from template selection to message delivery in seconds. It removes the friction of manual copy-pasting.

The workflow

What your AI does when a message is needed.

The AI acts as the bridge between your instructions and the 360dialog API.

  1. Find available templates

    The agent scans your 360dialog account to see which templates are ready for use.

    list_templates

  2. Inspect template details

    The AI looks up specific template structures to ensure the variables match your intent.

    get_template

  3. Send the message

    The agent pushes the chosen template to the recipient's phone number.

    send_template_message

  4. Confirm delivery

    The AI verifies the request was successful and reports back to you.

    send_template_message

Try it

Copy these to start.

Use these prompts to trigger the 360dialog MCP.

Starting points

These are opening lines. Swap the bracketed info with your actual template names or phone numbers.

360dialog Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_ZH9jAbF5aqrziPa5FZPLRCki9eWckamzwk2C9Thc/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — 360dialog capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "360dialog-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_ZH9jAbF5aqrziPa5FZPLRCki9eWckamzwk2C9Thc/mcp"
    }
  }
}
Copy into chat04

  • List all my available WhatsApp templates in 360dialog.

  • Show me the details for the 'welcome_user' template.

  • Send the 'order_update' template to +15550102030.

  • Find a template that mentions shipping and send it to the contact in my spreadsheet.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect 360dialog once, then ask.

You only need to link your account once. Your credentials stay encrypted, and you can immediately start using the tools in any MCP-compatible client.

Connect 360dialog to your AI

FAQ

How this task behaves.

  • 01

    Can the AI create new WhatsApp templates?

    No. The AI can only use templates that have already been created and approved in your 360dialog account.

  • 02

    Can the AI send free-form text messages?

    No. This task is limited to sending pre-approved templates via the available tools.

  • 03

    Does the AI decide which number to message?

    The AI sends messages to the specific phone numbers you provide in your prompt or your data source.

  • 04

    Can the AI delete my templates?

    No. The AI has no tools to delete or modify your existing templates in 360dialog.

  • 05

    How does the AI know which template to use?

    The AI inspects your list of templates and matches your request to the most relevant one.

  • More questions about 360dialog? The Connector page answers them. See everything the 360dialog Connector can do

Connect 360dialog to Claude, Cursor, ChatGPT & more